Allstate Insurance: Craig E Detamore

★★☆☆☆
You're in Good Hands, Auto, Home, Life, 24-Hour Customer Service
  • 2003 Round Barn Rd Ste C

    Champaign, IL 61821-6827

    Map & Directions
  • (217) 356-5533

Insurance

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2.0 3
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Craig will sell you a policy then never talk to you again. He has a second office in Decatur now and I can't even get him on the phone to advise me on an auto accident. I've called many times and just get his secretary, or no one at all. Now I'm doing all my own legwork and am finding that if I'd just had a bit of smart advice from my agent I could have saved paying out my deductible on this accident (rear-ended, not my fault), but Craig couldn't be bothered with any activity that doesn't add to his customer base. I had another incident a year ago where a huge tree branch fell on my car during a storm and Craig wasn't around to advise on that either - he was on vacation, just like he was several times before when I called to ask questions about my policies. This is all so disappointing since one of Craig's main selling points when I first met with him was that he did insurance all day every day and would always be around to help. As far as I'm concerned, that makes him a great liar, and not much more.

1
★☆☆☆☆

Craig will sell you a policy then never talk to you again. He has a second office in Decatur now and I can't even get him on the phone to advise me on an auto accident. I've called many times and just get his secretary, or no one at all. Now I'm doing all my own legwork and am finding that if I'd just had a bit of smart advice from my agent I could have saved paying out my deductible on this accident (rear-ended, not my fault), but Craig couldn't be bothered with any activity that doesn't add to his customer base. I had another incident a year ago where a huge tree branch fell on my car during a storm and Craig wasn't around to advise on that either - he was on vacation, just like he was several times before when I called to ask questions about my policies. This is all so disappointing since one of Craig's main selling points when I first met with him was that he did insurance all day every day and would always be around to help. As far as I'm concerned, that makes him a great liar, and not much more.

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No service after the sale from this agency.I had trouble getting a return call or explanation after yet another rate increase so I switched my insurance and saved a ton.

1
★☆☆☆☆

No service after the sale from this agency.I had trouble getting a return call or explanation after yet another rate increase so I switched my insurance and saved a ton.

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We've had AllState policies in the past and they offered very good rates and excellent service on our claims. Their rates for the Champaign-Urbana area seem to fluctuate a lot, though, especially for auto insurance. When their auto rates went up dramatically about five years ago, we switched insurance agencies, but their rates have now leveled off and seem to be competitive again. If you're shopping for insurance, it may be worthwhile to ask AllState for a quote.

4
★★★★☆

We've had AllState policies in the past and they offered very good rates and excellent service on our claims. Their rates for the Champaign-Urbana area seem to fluctuate a lot, though, especially for auto insurance. When their auto rates went up dramatically about five years ago, we switched insurance agencies, but their rates have now leveled off and seem to be competitive again. If you're shopping for insurance, it may be worthwhile to ask AllState for a quote.

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Message from Allstate Insurance: Craig E Detamore

As a Personal Financial Representative in Champaign, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a company who's been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to helping you protect what you have today and prepare for tomorrow. I understand the importance of thinking about the "big picture" when it comes to your financial future. From life insurance to retirement, I'm committed to helping you reach your financial goals.. Auto Insurance; Boat Insurance; Homeowners Insurance; Renters Insurance; Condominium Insurance; Motorcycle Insurance; Motor Home Insurance; Life Insurance; Business & Commercial Insurance; Personal Watercraft Insurance

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Key Points

  • You're in Good Hands, Auto, Home, Life, 24-Hour Customer Service
 

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