Allstate Insurance: Craig E Detamore

★★☆☆☆
  • 2003 Round Barn Rd C

    Champaign, IL 61821

    Map & Directions
  • 217-356-5533

Insurance

Insurance
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2.0 3
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Craig will sell you a policy then never talk to you again. He has a second office in Decatur now and I can't even get him on the phone to advise me on an auto accident. I've called many times and just get his secretary, or no one at all. Now I'm doing all my own legwork and am finding that if I'd just had a bit of smart advice from my agent I could have saved paying out my deductible on this accident (rear-ended, not my fault), but Craig couldn't be bothered with any activity that doesn't add to his customer base. I had another incident a year ago where a huge tree branch fell on my car during a storm and Craig wasn't around to advise on that either - he was on vacation, just like he was several times before when I called to ask questions about my policies. This is all so disappointing since one of Craig's main selling points when I first met with him was that he did insurance all day every day and would always be around to help. As far as I'm concerned, that makes him a great liar, and not much more.

1
★☆☆☆☆

Craig will sell you a policy then never talk to you again. He has a second office in Decatur now and I can't even get him on the phone to advise me on an auto accident. I've called many times and just get his secretary, or no one at all. Now I'm doing all my own legwork and am finding that if I'd just had a bit of smart advice from my agent I could have saved paying out my deductible on this accident (rear-ended, not my fault), but Craig couldn't be bothered with any activity that doesn't add to his customer base. I had another incident a year ago where a huge tree branch fell on my car during a storm and Craig wasn't around to advise on that either - he was on vacation, just like he was several times before when I called to ask questions about my policies. This is all so disappointing since one of Craig's main selling points when I first met with him was that he did insurance all day every day and would always be around to help. As far as I'm concerned, that makes him a great liar, and not much more.

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No service after the sale from this agency.I had trouble getting a return call or explanation after yet another rate increase so I switched my insurance and saved a ton.

1
★☆☆☆☆

No service after the sale from this agency.I had trouble getting a return call or explanation after yet another rate increase so I switched my insurance and saved a ton.

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We've had AllState policies in the past and they offered very good rates and excellent service on our claims. Their rates for the Champaign-Urbana area seem to fluctuate a lot, though, especially for auto insurance. When their auto rates went up dramatically about five years ago, we switched insurance agencies, but their rates have now leveled off and seem to be competitive again. If you're shopping for insurance, it may be worthwhile to ask AllState for a quote.

4
★★★★☆

We've had AllState policies in the past and they offered very good rates and excellent service on our claims. Their rates for the Champaign-Urbana area seem to fluctuate a lot, though, especially for auto insurance. When their auto rates went up dramatically about five years ago, we switched insurance agencies, but their rates have now leveled off and seem to be competitive again. If you're shopping for insurance, it may be worthwhile to ask AllState for a quote.

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