City Groomers

★★★★☆

About City Groomers

Pets & Animals

Pets & Animals
More choices in Chicago:
Resultset_next

Pet Care Plus

350 N Laflin St Chicago, IL

Resultset_next

Logan Square Animal Hospital

2543 N Milwaukee Ave Chicago, IL

3.6667 12
Hi! Sign in to let us know how City Groomers was?
Write a Review
.

City Groomers has been grooming my dog for over 1 year. I always had Denise and was very happy with her and the grooming she did on my dog. My last appt ws withher twin sister, Dianna, and it will be the last time I go there. I admit that he was in bad shape due to the recent wet weather conditions and had no problem with paying extra. I understand time is money and his grooming took extra time but what I won't tolerate is my dog being abused by a groomer. He was totally tramatized for 2 days after the appt and had an ugly red, raw patch of skin under his chin and neck from Dianna shaving the area too close and the areas that she trimmed was choppy and uneven. When I picked him up she proceeded to scream at me that she felt it was abusive of me to let him get in such bad shape and that I needed to bring him in more often. I explained that because I've been unemployed for over a year I couldn't bring him in every six weeks but was doing the best I could grooming him myself. The only person abusive to this dog was her. I can only guess that the other bad reviews for this place were because those customers also experienced Dianna and not Denise. I am telling everyone that I sent to them about my experience and that I no longer recommend them.

0
★☆☆☆☆

City Groomers has been grooming my dog for over 1 year. I always had Denise and was very happy with her and the grooming she did on my dog. My last appt ws withher twin sister, Dianna, and it will be the last time I go there. I admit that he was in bad shape due to the recent wet weather conditions and had no problem with paying extra. I understand time is money and his grooming took extra time but what I won't tolerate is my dog being abused by a groomer. He was totally tramatized for 2 days after the appt and had an ugly red, raw patch of skin under his chin and neck from Dianna shaving the area too close and the areas that she trimmed was choppy and uneven. When I picked him up she proceeded to scream at me that she felt it was abusive of me to let him get in such bad shape and that I needed to bring him in more often. I explained that because I've been unemployed for over a year I couldn't bring him in every six weeks but was doing the best I could grooming him myself. The only person abusive to this dog was her. I can only guess that the other bad reviews for this place were because those customers also experienced Dianna and not Denise. I am telling everyone that I sent to them about my experience and that I no longer recommend them.

Pros: Denise

Cons: Diana

.

Simply the best groomers in the City of Chicago. Nice people and beautiful work.

2
★★★★★

Simply the best groomers in the City of Chicago. Nice people and beautiful work.

.

We had a holistic groomer (Ollies Kingdom) who did one dog at a time, used natural products and was very patient and WONDERFUL. She hated Chicago so, she moved back to Texas. Before she left she referred us to City Groomers. Our 1st impression of the sisters who own this place were that they were very rude with a hard core ATTITUDE! They are very short with you in person and on the phone too. They do a pretty good job on our dog so we have stayed with them for a couple of years now. Until we get a better referral we will continue to bring our dog here PLUS.... I am always a bit leary about places that do not take anything but checks or cash. Any suggestions on other groomers in the Lakeview area????

1
★★★☆☆

We had a holistic groomer (Ollies Kingdom) who did one dog at a time, used natural products and was very patient and WONDERFUL. She hated Chicago so, she moved back to Texas. Before she left she referred us to City Groomers. Our 1st impression of the sisters who own this place were that they were very rude with a hard core ATTITUDE! They are very short with you in person and on the phone too. They do a pretty good job on our dog so we have stayed with them for a couple of years now. Until we get a better referral we will continue to bring our dog here PLUS.... I am always a bit leary about places that do not take anything but checks or cash. Any suggestions on other groomers in the Lakeview area????

Pros: Easy to get to, decent job with grooming

Cons: Only take cash or check, rude owners, a different price each time we pick up our pooch.

.

I've read some of the other reviews and, while that sounds bad, I guess I've never had the same experience. I have a very basic mixed breed dog and am just looking for her to smell good and get the full clean-up, which they have always done very well. My friends also bring their kinda psycho dogs there and they work wonders with them.

2
★★★★★

I've read some of the other reviews and, while that sounds bad, I guess I've never had the same experience. I have a very basic mixed breed dog and am just looking for her to smell good and get the full clean-up, which they have always done very well. My friends also bring their kinda psycho dogs there and they work wonders with them.

Pros: Good results

Cons: They are pretty booked up so schedule in advance (I think this is probably why they can turn away certain breeds)

.

I can't speak to the quality of service at this groomer, but I can speak to the owners lack of interest in grooming my dog. They were very eager to take my appointment until I indicated that one of my dogs was a goldendoodle, to which the response was "oh...we don't do goldendoodles - they are too much work". Too bad that the stenciling in their window says "all breed grooming". Clearly that is not the case. Anyone who owns a poodle or goldendoodle is aware of the level of maintenance required with the breed. The more appropriate response would be to charge a little more for these breeds as opposed to point blank turning away the business. I think I speak for other goldendoodle owners when I say paying a little more is worth it.

1
★★☆☆☆

I can't speak to the quality of service at this groomer, but I can speak to the owners lack of interest in grooming my dog. They were very eager to take my appointment until I indicated that one of my dogs was a goldendoodle, to which the response was "oh...we don't do goldendoodles - they are too much work". Too bad that the stenciling in their window says "all breed grooming". Clearly that is not the case. Anyone who owns a poodle or goldendoodle is aware of the level of maintenance required with the breed. The more appropriate response would be to charge a little more for these breeds as opposed to point blank turning away the business. I think I speak for other goldendoodle owners when I say paying a little more is worth it.

.

I have been taking my dog here for a few years and will not return ever again after the last experience. On my last visit the salon was BLARING house music where the sisters groom which was very unsettling for my dog and by the barks and howls of the other dogs probably the same. I recieved blatantly bad attidude about dropping and picking my dog off. Upon picking my dog up she was trembling uncontrollably, parched and very disturbed by some occurence during the grooming. I used to feel comfortable here but I no longer feel my dog is anything but a number to groom and get out. I feel the sisters have lost their warmth and feeling for their customers and clients, due to this will NEVER return again.

1
★★★☆☆

I have been taking my dog here for a few years and will not return ever again after the last experience. On my last visit the salon was BLARING house music where the sisters groom which was very unsettling for my dog and by the barks and howls of the other dogs probably the same. I recieved blatantly bad attidude about dropping and picking my dog off. Upon picking my dog up she was trembling uncontrollably, parched and very disturbed by some occurence during the grooming. I used to feel comfortable here but I no longer feel my dog is anything but a number to groom and get out. I feel the sisters have lost their warmth and feeling for their customers and clients, due to this will NEVER return again.

Pros: None anymore

Cons: unsettling environment and BAD customer service

.

We have used City Groomers for years for our sheltie and German shepard. Excellent service, never a problem with getting a time and date we want, and they are super friendly and professional. Our shepard is a bit nervous and a big scary dog, and he is putty in their hands! That is definitely kudos to their wonderful way with animals. Highly recommended!

2
★★★★★

We have used City Groomers for years for our sheltie and German shepard. Excellent service, never a problem with getting a time and date we want, and they are super friendly and professional. Our shepard is a bit nervous and a big scary dog, and he is putty in their hands! That is definitely kudos to their wonderful way with animals. Highly recommended!

Pros: Professional, Friendly, Good value

.

At a time when it is hard to find a whole lot of service in the "service industry", City Groomers is a welcome change of pace. They are delightful to deal with, do a great job, and genuinely care about the animals they care for. The prices are reasonable too. I have gone to them for years and will continue to do so.

2
★★★★★

At a time when it is hard to find a whole lot of service in the "service industry", City Groomers is a welcome change of pace. They are delightful to deal with, do a great job, and genuinely care about the animals they care for. The prices are reasonable too. I have gone to them for years and will continue to do so.

.

Because of previous TRULY bad customer service, business closures, and access issues, City Groomers is the 4th groomer I have taken my diabetic mini-schnauzer to over his 8 years of life. The sisters/proprietors asked exactly what I wanted, they give my dog stellar care and grooming, and they are on-time. My boss and my neighbors take their dogs there too, with GREAT reviews. The first reviewer likely told them to do "whatever" and then was probably very rude and nasty to the proprietors. Get a life or work only with mind readers!

2
★★★★★

Because of previous TRULY bad customer service, business closures, and access issues, City Groomers is the 4th groomer I have taken my diabetic mini-schnauzer to over his 8 years of life. The sisters/proprietors asked exactly what I wanted, they give my dog stellar care and grooming, and they are on-time. My boss and my neighbors take their dogs there too, with GREAT reviews. The first reviewer likely told them to do "whatever" and then was probably very rude and nasty to the proprietors. Get a life or work only with mind readers!

Pros: Good location, Secured, GREAT with dogs!

Cons: No credit cards

.

Having moved to the city recently, we were looking for a good groomer close to where we live. We tried City Groomers and were very happy with their service and results. I have two small dogs and they looked great and did a good job with their nails. They don't take credit cards so bring cash or check.

2
★★★★☆

Having moved to the city recently, we were looking for a good groomer close to where we live. We tried City Groomers and were very happy with their service and results. I have two small dogs and they looked great and did a good job with their nails. They don't take credit cards so bring cash or check.

.

this has been the WORST experience I have ever had with a groomer. EXTREMELY unprofessional. My dog was basically butchered by these people....they were upset when we complained about them COMPLETELY shaving off his whiskers, they cursed at me and hung up on me.

0
★☆☆☆☆

this has been the WORST experience I have ever had with a groomer. EXTREMELY unprofessional. My dog was basically butchered by these people....they were upset when we complained about them COMPLETELY shaving off his whiskers, they cursed at me and hung up on me.

Cons: rude, horrible customer ser, Cursing at customers

.

I've been taking my dog Murphy here for four years and they have consistently given her great cuts. The service here is awesome as well. Definitely recommend it.

2
★★★★★

I've been taking my dog Murphy here for four years and they have consistently given her great cuts. The service here is awesome as well. Definitely recommend it.

Pros: friendly service, clean, consistent

Editorial from

In Short
Run by twin sisters Denise and Diana, this Irving Park business provides grooming and cleaning for dogs only. Though the company does not have pick-up or drop off service or any self-service stations, it has built their…

 

Wait, you're the expert.

If you've been to or used City Groomers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review