Kavanaugh Plumbing

★☆☆☆☆
  • 9318 Gulfstream Rd Ste A

    Frankfort, IL 60423

    Map & Directions
  • 815-806-9232

About Kavanaugh Plumbing

Categories

Home Construction & Remodeling

Home Construction & Remodeling
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They claim 24 hour service but it should really say that you can wait at least 24 hours for us to help you. They told me that they would be out to our home one afternoon, but I had to wait until the next day. They first said that someone was on the way. Then they said their plumber was stuck in a difficult job. Then they said he was on the way. Then they asked if he could come the next day. Why didn't they just say that? I took a whole day off from work waiting for them and they didn't care and just made excuses and were no shows. The next day (I took a second day off) they finally had someone show up. I addressed my displeasure from the previous day, but the plumber really acted annoyed. I would strongly recommend against Kavanaugh Plumbing.

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★☆☆☆☆

They claim 24 hour service but it should really say that you can wait at least 24 hours for us to help you. They told me that they would be out to our home one afternoon, but I had to wait until the next day. They first said that someone was on the way. Then they said their plumber was stuck in a difficult job. Then they said he was on the way. Then they asked if he could come the next day. Why didn't they just say that? I took a whole day off from work waiting for them and they didn't care and just made excuses and were no shows. The next day (I took a second day off) they finally had someone show up. I addressed my displeasure from the previous day, but the plumber really acted annoyed. I would strongly recommend against Kavanaugh Plumbing.

Pros: Close proximity and same area code

Cons: Late, late, late and not too friendly

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We called Kavanaugh Plumbing for a clogged toilet and the response was very slow, but we needed to get it fixed. When the plumber arrived he looked like a mechanic with very dirty clothes. I asked if he had some coverings for our carpet and he didn't have any. I asked him to take off his dirty boots but he snapped and said they are necessary to protect his feet from heavy equipment. He spoke to me in a very condescending tone. Maybe he was having a bad day but I'm a paying customer and he should have left his bad attitude at the door with his dirty boots. The work took a long time and he spent lots of time in his truck. I think he was on the phone during his truck "sitting." When the work was done, I complained to him that the invoice was too much. I said that I watched him sit in his truck and make calls most of the time and I didn't feel that i should be charged for that. He snapped again and said it's my choice whether or not I would pay, but if I didn't, they would have an attorney collect. I had no choice. I paid and he left my house dirtier then when he first arrived.

I would NEVER recommend Kavanaugh Plumbing!

0
★☆☆☆☆

We called Kavanaugh Plumbing for a clogged toilet and the response was very slow, but we needed to get it fixed. When the plumber arrived he looked like a mechanic with very dirty clothes. I asked if he had some coverings for our carpet and he didn't have any. I asked him to take off his dirty boots but he snapped and said they are necessary to protect his feet from heavy equipment. He spoke to me in a very condescending tone. Maybe he was having a bad day but I'm a paying customer and he should have left his bad attitude at the door with his dirty boots. The work took a long time and he spent lots of time in his truck. I think he was on the phone during his truck "sitting." When the work was done, I complained to him that the invoice was too much. I said that I watched him sit in his truck and make calls most of the time and I didn't feel that i should be charged for that. He snapped again and said it's my choice whether or not I would pay, but if I didn't, they would have an attorney collect. I had no choice. I paid and he left my house dirtier then when he first arrived.

I would NEVER recommend Kavanaugh Plumbing!

Pros: Same area code

Cons: No coverings for furniture and carpet, dirty, unprofessional, bad attitude

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