Manas Torcom Carpets

★★★☆☆
  • 616 Busse Hwy

    Park Ridge, IL 60068

    Map & Directions
  • 847-825-1116

About Manas Torcom Carpets

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Details
Hours
Mon 8am-8pm, Tue-Fri 8am-5pm, Sat 9am-3pm

Home & Garden

Home & Garden
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2.5 2
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I had my oriental rug and a Chinese rug I was giving my mother-in-law cleaned by Manas. Mine came out fine the first time around, reasonable price. We had the rug cleaned and scotchguarded plus bought a new pad.
The Chinese rug is a very light cream color and had dog stains on it - wasn't sure it could be cleaned. It did take 2 trys with them - the first time was not acceptable. However, the customer service was good. They ran it through at least one more time and explained how their process works, then had us check it before scotchguarding. They delivered it after the second cleaning, no charge. I was disappointed that the first clean was not good but they impressed me with their diligence to correct the mistake.

4
★★★★☆

I had my oriental rug and a Chinese rug I was giving my mother-in-law cleaned by Manas. Mine came out fine the first time around, reasonable price. We had the rug cleaned and scotchguarded plus bought a new pad.
The Chinese rug is a very light cream color and had dog stains on it - wasn't sure it could be cleaned. It did take 2 trys with them - the first time was not acceptable. However, the customer service was good. They ran it through at least one more time and explained how their process works, then had us check it before scotchguarding. They delivered it after the second cleaning, no charge. I was disappointed that the first clean was not good but they impressed me with their diligence to correct the mistake.

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These guys are horrible. Couldn't do anything right. Ended up having empire carpet come out to fix their mistakes. Wow never again. Manas torcom is a joke.

1
★☆☆☆☆

These guys are horrible. Couldn't do anything right. Ended up having empire carpet come out to fix their mistakes. Wow never again. Manas torcom is a joke.

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