Plainfield Pet Grooming

★★★☆☆

About Plainfield Pet Grooming

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Pets & Animals

Pets & Animals
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Cuddly Pets Boarding & Groom

53 Ledge Hill Rd Ste BUIL Sterling, AK

3.0 5
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Is this place going to reopen? The building has a new business in it already, and I can't get should of anyone on the phone. Why did they close without telling anyone. How can another place take clients from a business that isn't open? I myself will have to go elsewhere. I just wish someone would have called me back the many times I had tried to call for information. It has been almost two years I don't think they are coming back.

1
★☆☆☆☆

Is this place going to reopen? The building has a new business in it already, and I can't get should of anyone on the phone. Why did they close without telling anyone. How can another place take clients from a business that isn't open? I myself will have to go elsewhere. I just wish someone would have called me back the many times I had tried to call for information. It has been almost two years I don't think they are coming back.

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All staff here are SO friendly, giving both of my pups such great attention and great style! The pups looked super & loved their time there! The price cannot be beat either! HIGHLY RECOMMENDED

4
★★★★☆

All staff here are SO friendly, giving both of my pups such great attention and great style! The pups looked super & loved their time there! The price cannot be beat either! HIGHLY RECOMMENDED

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I recently had my dog groomed at Plainfield Pet Grooming at 24108 W Lockport St Plainfield, IL. Phone: 815-436-8094. My dog is a tiny, 4lb yorkie. He is only a year old. When I dropped him off for the first time, I informed the owner that he had only been groomed one other time and I wasn't sure how he would tolerate it. I emphasized to her if there was a problem to reach me on my cell phone. Three hours later, I received a call telling me that my dog was ready to be picked up. When I arrived, I had to wait about 15 minutes. They kept telling me they weren't sure what was taking the girl so long to bring him out. They kind of suggested that my dog was nervous and made a messy bowl movement and they were cleaning him up. Finally, a young female groomer brought him out. He was all chopped up and he had this greasy something on his head and ear. She went on to tell me my dog was absolutely terrible for her and she had a very difficult time grooming him. She said he had a "little bit of razor rash on his right ear". I told her that I emphasized that they were to call me if they had any problem and that I would have appreciated a call rather than her trying to groom him if he was so upset. I then left. Minutes after leaving, my dog was sitting on my lap in the car. I looked down and noticed blood pooling out of his ear, dripping off my hands. My husband turned the car around and I went back into the groomer's. I told the girl behind the counter that I was very unhappy and told her to look at my dog's ear bleeding uncontrollably. The next thing I know, the groomer came running up with this yellow powder pressing it onto his ear. I then realized this is what the greasy like substance was on his head and ears when I picked him up. They were trying to disguise his injury. I told them I would have much rather appreciated a call than for them to injure my dog. I left very upset. When I got home I noticed that on my dog's stomach, EACH nipple was now a scab, as if they were shaved right off. My dog has been traumatized by this groomer.

1
★☆☆☆☆

I recently had my dog groomed at Plainfield Pet Grooming at 24108 W Lockport St Plainfield, IL. Phone: 815-436-8094. My dog is a tiny, 4lb yorkie. He is only a year old. When I dropped him off for the first time, I informed the owner that he had only been groomed one other time and I wasn't sure how he would tolerate it. I emphasized to her if there was a problem to reach me on my cell phone. Three hours later, I received a call telling me that my dog was ready to be picked up. When I arrived, I had to wait about 15 minutes. They kept telling me they weren't sure what was taking the girl so long to bring him out. They kind of suggested that my dog was nervous and made a messy bowl movement and they were cleaning him up. Finally, a young female groomer brought him out. He was all chopped up and he had this greasy something on his head and ear. She went on to tell me my dog was absolutely terrible for her and she had a very difficult time grooming him. She said he had a "little bit of razor rash on his right ear". I told her that I emphasized that they were to call me if they had any problem and that I would have appreciated a call rather than her trying to groom him if he was so upset. I then left. Minutes after leaving, my dog was sitting on my lap in the car. I looked down and noticed blood pooling out of his ear, dripping off my hands. My husband turned the car around and I went back into the groomer's. I told the girl behind the counter that I was very unhappy and told her to look at my dog's ear bleeding uncontrollably. The next thing I know, the groomer came running up with this yellow powder pressing it onto his ear. I then realized this is what the greasy like substance was on his head and ears when I picked him up. They were trying to disguise his injury. I told them I would have much rather appreciated a call than for them to injure my dog. I left very upset. When I got home I noticed that on my dog's stomach, EACH nipple was now a scab, as if they were shaved right off. My dog has been traumatized by this groomer.

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The groomers here are very nice and are true animal lovers. These groomers and the other employees are very knowledgable and are great with animals. It's so nice to have a place that I can entrust my pet to without wondering if something shifty is going on behind the scenes. Great place to go!

PROS: Customer satisfaction
CONS: Parking is a little inconveinent

5
★★★★★

The groomers here are very nice and are true animal lovers. These groomers and the other employees are very knowledgable and are great with animals. It's so nice to have a place that I can entrust my pet to without wondering if something shifty is going on behind the scenes. Great place to go!

PROS: Customer satisfaction
CONS: Parking is a little inconveinent

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This business cateres to dogs and cats and offer a variety of grooming services. The staff is friendly and I recommend calling ahead as opposed to just walking in.

4
★★★★☆

This business cateres to dogs and cats and offer a variety of grooming services. The staff is friendly and I recommend calling ahead as opposed to just walking in.

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