Cakes Plus & Gracie's Balloon

★★★★☆
  • 1470 E Chicago Ave

    Naperville, IL 60540

    Map & Directions
  • 630-961-1411

About Cakes Plus & Gracie's Balloon

Categories
Hours
Tuesday - Friday 9:30am to 5:00pm Saturday: 10:00am to 3:30PM Closed Sunday and Monday

Food

Food
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What a huge bakery! I ordered a block forest cake for my sister birthday. It was very colorful and yummy. It was delicious. Our family and friends loved it. I highly recommended. Thank you so much

5
★★★★★

What a huge bakery! I ordered a block forest cake for my sister birthday. It was very colorful and yummy. It was delicious. Our family and friends loved it. I highly recommended. Thank you so much

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.

It is very famous for chocolate cakes . Taste was very delicious. Good place for celebrating small parties. service is also good

3
★★★☆☆

It is very famous for chocolate cakes . Taste was very delicious. Good place for celebrating small parties. service is also good

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WORST CAKE I HAVE EVER HAD. The cakes are so dry. The decorating was OK you just couldnt eat it. I tried Cakes Plus 2 times, never never again. Awful

1
★☆☆☆☆

WORST CAKE I HAVE EVER HAD. The cakes are so dry. The decorating was OK you just couldnt eat it. I tried Cakes Plus 2 times, never never again. Awful

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.

This place makes good cakes but their customer interaction is the worst I have encountered in a long time.
They are unresponsive and rude on the phone. They are even worse when you go to their store. Quite often no is even at the front

3
★★★★★

This place makes good cakes but their customer interaction is the worst I have encountered in a long time.
They are unresponsive and rude on the phone. They are even worse when you go to their store. Quite often no is even at the front

.

My wife is nuts about great cakes and we always get great tasting cakes from this place.\r
\r
I was a little blown away by this latest cake we got from them for my sons 10th birthday party. It was in the shape of an x-box 360 and

3
★★★★★

My wife is nuts about great cakes and we always get great tasting cakes from this place.\r
\r
I was a little blown away by this latest cake we got from them for my sons 10th birthday party. It was in the shape of an x-box 360 and

.

My husband and I have been buying cakes at Cakes Plus in Naperville ever since our wedding 11 years ago. Our favorite is their white cake (not yellow) with white frosting and filling. The frosting is not greasy like grocery store cakes.

Their chocolate cakes with white frosting and filling taste exactly like old-fashioned (60s 70s) Hostess Suzy Q's.

Our favorite cake design was Tigger.

When your guests taste their cakes, they will all want to know where you bought them.

Don't let this humble-looking little place fool you. The cakes are to die for!

2
★★★★★

My husband and I have been buying cakes at Cakes Plus in Naperville ever since our wedding 11 years ago. Our favorite is their white cake (not yellow) with white frosting and filling. The frosting is not greasy like grocery store cakes.

Their chocolate cakes with white frosting and filling taste exactly like old-fashioned (60s 70s) Hostess Suzy Q's.

Our favorite cake design was Tigger.

When your guests taste their cakes, they will all want to know where you bought them.

Don't let this humble-looking little place fool you. The cakes are to die for!

Pros: Perfect every time!

.

I have gotten cakes from this bakery before but I wont be returning, on occasion I asked specificly for a cake with a beagle dog on it, they said they couldnt do that and I settled for a lab dog, the dog they placed on the cake was a joke, on on another occasion for a baptism not only was the decoration sub-par, there was a buckle in the frosting all away across in the middle of the cake all the way across, I also got rude service

2
★★☆☆☆

I have gotten cakes from this bakery before but I wont be returning, on occasion I asked specificly for a cake with a beagle dog on it, they said they couldnt do that and I settled for a lab dog, the dog they placed on the cake was a joke, on on another occasion for a baptism not only was the decoration sub-par, there was a buckle in the frosting all away across in the middle of the cake all the way across, I also got rude service

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.

Horrible....Horrible. I ordered a cake with a disney princess. I received a little mermaid cake and was told it was my fault for not being specifc. The owner was rude and never offered a refund or solution. I pais $30.00 for a quarter sheet cake that looked like it was decorated by a 5 year old. The owners are arrogant, rude, and delusional. Save your money and go somewhere else.

1
★☆☆☆☆

Horrible....Horrible. I ordered a cake with a disney princess. I received a little mermaid cake and was told it was my fault for not being specifc. The owner was rude and never offered a refund or solution. I pais $30.00 for a quarter sheet cake that looked like it was decorated by a 5 year old. The owners are arrogant, rude, and delusional. Save your money and go somewhere else.

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.

I've been ordering cakes from them for more than 15 years. The cake is delicious, but they have been increasingly rude over the phone. I put up with it for the last 3 or 4 times I've ordered, but this last interaction "takes the cake".

I called and the owner answered "Hello." I thought I mis-dialed, so I apologized and said that I was trying to call Cakes Plus. He replied "Yeah." I said "Oh, is this Cakes Plus?" He replied "You know what? What do you want???" Worst customer service ever. I'm sad to say that after 15 years, I won't be returning.

So, if anyone has any suggestions for bakeries near Naperville, I'd love to hear them!

1
★☆☆☆☆

I've been ordering cakes from them for more than 15 years. The cake is delicious, but they have been increasingly rude over the phone. I put up with it for the last 3 or 4 times I've ordered, but this last interaction "takes the cake".

I called and the owner answered "Hello." I thought I mis-dialed, so I apologized and said that I was trying to call Cakes Plus. He replied "Yeah." I said "Oh, is this Cakes Plus?" He replied "You know what? What do you want???" Worst customer service ever. I'm sad to say that after 15 years, I won't be returning.

So, if anyone has any suggestions for bakeries near Naperville, I'd love to hear them!

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.

I ordered a cake for an informal wedding get together about a week before the event, everyone agreed that the cake not only looked great but tasted wonderful. a very good ecperience.

4
★★★★☆

I ordered a cake for an informal wedding get together about a week before the event, everyone agreed that the cake not only looked great but tasted wonderful. a very good ecperience.

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.

Cakes Plus is the only place to go when you have a party. Their selection and advice will help make your party all the more memorable. They can do all sorts of things to meet your needs: fun cakes like tall castles, formal floral designed cakes, cross cakes for religious sacraments, to intricate designs for wedding cakes. The owners have been in the business for about 2 decades and have customers who have been coming to them for cakes for those past years. The cake is delicious, I personally recommend white cake with strawberry but you can't go wrong with the choices. The owners of Cakes Plus bring a new meaning to the term, " a piece of cake "

5
★★★★★

Cakes Plus is the only place to go when you have a party. Their selection and advice will help make your party all the more memorable. They can do all sorts of things to meet your needs: fun cakes like tall castles, formal floral designed cakes, cross cakes for religious sacraments, to intricate designs for wedding cakes. The owners have been in the business for about 2 decades and have customers who have been coming to them for cakes for those past years. The cake is delicious, I personally recommend white cake with strawberry but you can't go wrong with the choices. The owners of Cakes Plus bring a new meaning to the term, " a piece of cake "

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.

I was in desperate search for a local bakery for a customized birthday cake for my husband. He's very particular about his cakes and wanted something very specific. I was able to find a bakery that met his (and my) needs. With only a one day advance notice, Cakes Plus put together an extremely delightful yellow cake with chocolate frosting and banana cream filling. Everything in this bakery is custom order, but it can be done quickly. While I was picking up my cake, someone else needed cannolli's that same day, and Cakes Plus was able to accommodate this request. The sample cakes on display were beautiful! I highly recommend Cakes Plus!

5
★★★★★

I was in desperate search for a local bakery for a customized birthday cake for my husband. He's very particular about his cakes and wanted something very specific. I was able to find a bakery that met his (and my) needs. With only a one day advance notice, Cakes Plus put together an extremely delightful yellow cake with chocolate frosting and banana cream filling. Everything in this bakery is custom order, but it can be done quickly. While I was picking up my cake, someone else needed cannolli's that same day, and Cakes Plus was able to accommodate this request. The sample cakes on display were beautiful! I highly recommend Cakes Plus!

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.

I ordered a cake from Cakes Plus and it was truly a masterpiece. The service was great. They showed a professional ability and confidence when helping us custom design our cake. The cake was a hit at our party, and the guests loved it. The price was very reasonable, I thought I would be paying a lot more than what I did. I was very happy and pleased and I would refer them to everyone. Thanks Cakes Plus!

4
★★★★☆

I ordered a cake from Cakes Plus and it was truly a masterpiece. The service was great. They showed a professional ability and confidence when helping us custom design our cake. The cake was a hit at our party, and the guests loved it. The price was very reasonable, I thought I would be paying a lot more than what I did. I was very happy and pleased and I would refer them to everyone. Thanks Cakes Plus!

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.

Ordered the chocolate cake for a birthday party, and it was very, very good. Only complaint would be that the owners know their cake is good, so have a "take it or leave it" attitude. Also leave plenty of time to order.

PROS: Great cake
CONS: Pricey, order in advance

4
★★★★☆

Ordered the chocolate cake for a birthday party, and it was very, very good. Only complaint would be that the owners know their cake is good, so have a "take it or leave it" attitude. Also leave plenty of time to order.

PROS: Great cake
CONS: Pricey, order in advance

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.

They make some of the most divine cakes and its pure pleasure to bite into the moist crust. I have used them for several of our friends and family gatherings and they have always been much loved by all. The prices could be pretty steep but the quality is almost worth it. They customize the cake suited to your needs and it adds a great elegance to your dining table

5
★★★★★

They make some of the most divine cakes and its pure pleasure to bite into the moist crust. I have used them for several of our friends and family gatherings and they have always been much loved by all. The prices could be pretty steep but the quality is almost worth it. They customize the cake suited to your needs and it adds a great elegance to your dining table

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.

If you want a cake for a very special occasion, Cakes Plus is the place to get it. Their cakes are beautiful and taste even better. Their prices are pretty high, so I usually just got there for a Baptism or Shower, not for kids birthday parties. However if you feel like splurging, this is the place to do it. They are very helpful and can make suggestions on the type of cake you may want as well as the message on the cake. I have always had a good experience there.

4
★★★★☆

If you want a cake for a very special occasion, Cakes Plus is the place to get it. Their cakes are beautiful and taste even better. Their prices are pretty high, so I usually just got there for a Baptism or Shower, not for kids birthday parties. However if you feel like splurging, this is the place to do it. They are very helpful and can make suggestions on the type of cake you may want as well as the message on the cake. I have always had a good experience there.

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