Broadway Costumes Inc

★★★☆☆
  • 1100 W Cermak Rd B302

    Chicago, IL 60608

    Map & Directions
  • 312-829-6400

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Broadway Costumes\n3.0 star rating\n6 reviews Rating Details\n\n\n \n\n Bookmark Send to a Friend Link to This Review\n Flag this review\n Review from Evelyn R.\n Photo of Evelyn R.\n \n 0 friends\n 1 review\n Evelyn R.\n Bartlett, IL\n \n 2.0 star rating\n 3/4/2012\n\n We are a high school in the northwest suburbs in Chicago. We have had good and bad luck over the last 12 years with Broadway costumes, but recently have noticed a change in how they do business. They used to do a great job of making sure we had the costumes we needed on time for our Dress Rehearsals. It seems that they have changed their rules and now will not give out costumes for a performance until 2:00 p.m. on the Monday before the performance. If you leave their warehouse at this time heading anywhere in the Chicago area you will be luck to make it back in three hours. In asking to have the costumes on the Saturday before, we were told that it would be an additional cost of $1600 on top of the additional $8,000 we would be paying to rent 180 costumes.This seems like a hefty fine for wanting the costumes the weekend earlier.\n All the other costume companies we have dealt with make sure you have the costumes on the Friday before a performance. I am amazed that this company is doing so well that they won't adjust their timetable for anyone. I do not understand how they stay in business, and are willing to give up $8,000 for a rule.

0
★☆☆☆☆

Broadway Costumes\n3.0 star rating\n6 reviews Rating Details\n\n\n \n\n Bookmark Send to a Friend Link to This Review\n Flag this review\n Review from Evelyn R.\n Photo of Evelyn R.\n \n 0 friends\n 1 review\n Evelyn R.\n Bartlett, IL\n \n 2.0 star rating\n 3/4/2012\n\n We are a high school in the northwest suburbs in Chicago. We have had good and bad luck over the last 12 years with Broadway costumes, but recently have noticed a change in how they do business. They used to do a great job of making sure we had the costumes we needed on time for our Dress Rehearsals. It seems that they have changed their rules and now will not give out costumes for a performance until 2:00 p.m. on the Monday before the performance. If you leave their warehouse at this time heading anywhere in the Chicago area you will be luck to make it back in three hours. In asking to have the costumes on the Saturday before, we were told that it would be an additional cost of $1600 on top of the additional $8,000 we would be paying to rent 180 costumes.This seems like a hefty fine for wanting the costumes the weekend earlier.\n All the other costume companies we have dealt with make sure you have the costumes on the Friday before a performance. I am amazed that this company is doing so well that they won't adjust their timetable for anyone. I do not understand how they stay in business, and are willing to give up $8,000 for a rule.

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Excellent customer service -- friendly, knowledgeable, and helpful. I have rented costumes for three high school musicals, and the quality, preciseness and appropriateness of their costumes are of a very high standard. Great costumes at a fair price.

5
★★★★★

Excellent customer service -- friendly, knowledgeable, and helpful. I have rented costumes for three high school musicals, and the quality, preciseness and appropriateness of their costumes are of a very high standard. Great costumes at a fair price.

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I have used Broadway Costumes in the past to order costumes for high school musicals. They have very attentive customer service, however, you have little choice in the pieces they send you. Also, I inspected all of the costumes prior to returning them, and they charged us for returning pants with holes burned into the knees that were not there when I shipped them back. Unfortunately, there are not a lot of choices for costume rentals in the area that are affordable for high school productions.

2
★★☆☆☆

I have used Broadway Costumes in the past to order costumes for high school musicals. They have very attentive customer service, however, you have little choice in the pieces they send you. Also, I inspected all of the costumes prior to returning them, and they charged us for returning pants with holes burned into the knees that were not there when I shipped them back. Unfortunately, there are not a lot of choices for costume rentals in the area that are affordable for high school productions.

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