Kids Therapy Ltd

★☆☆☆☆
Because Every Child Can Shine.
  • 1860 W Winchester Rd Suite 108

    Libertyville, IL 60048-5312

    Map & Directions
  • 847-573-9486

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On 6/19/12, my son was evaluated for OT with Kids Therapy. Prior to setting up his appointment I called the facility to inquire about whether or not they would accept my health insurance. I had been calling many facilities to find one that accepted my insurance. This was of primary importance before scheduling an appointment. If a facility did not accept my insurance, obviously, it would make no sense to schedule an appointment. Kids Therapy specifically told me that they accepted my insurance and I even supplied them with the details found on my insurance card. I then scheduled an appointment for my son. On the day of the appointment I once again verified that they accepted my insurance and they made a copy of my insurance card. I was told they would send me a bill in the mail with the amount owed for my co-payment. I called the facility several days later in order to set up weekly appointments for my son. I spoke with Jim Morettini about setting up appointments and he informed me that their facility was out of network with my health insurance. I was shocked and angry because I was told up until that point that their facility accepted my insurance. Jim gave me some long story about how they didn't really accept my insurance and that if I wanted my insurance to pay that I would have to contact them and get them to approve a gap exception. My insurance told me they would not approve a gap exception. On 8/7/12, I received a bill from Kid's Therapy in the mail for $285.00. I immediately called Jim Morettini and left a message. Jim called me back and decided to change his story and told me he never said they excepted my insurance. I believe the facility tried to pull a bait and switch. I was lied to and deceived. Once they got my business their story changed. While speaking to Mr. Morettini he proceeded to use threats and intimidation to coerce me into paying him. He became hostile and hung up the phone
on me stating that he nothing more to say to me. Morettini is just trying to make an easy dollar off of a vulnerable mother who is just trying to take care of her sick little boy. He should be ashamed of himself. Please beware of this facility. There are plenty of other facilities out there that are honest and offer excellent services.

1
★☆☆☆☆

On 6/19/12, my son was evaluated for OT with Kids Therapy. Prior to setting up his appointment I called the facility to inquire about whether or not they would accept my health insurance. I had been calling many facilities to find one that accepted my insurance. This was of primary importance before scheduling an appointment. If a facility did not accept my insurance, obviously, it would make no sense to schedule an appointment. Kids Therapy specifically told me that they accepted my insurance and I even supplied them with the details found on my insurance card. I then scheduled an appointment for my son. On the day of the appointment I once again verified that they accepted my insurance and they made a copy of my insurance card. I was told they would send me a bill in the mail with the amount owed for my co-payment. I called the facility several days later in order to set up weekly appointments for my son. I spoke with Jim Morettini about setting up appointments and he informed me that their facility was out of network with my health insurance. I was shocked and angry because I was told up until that point that their facility accepted my insurance. Jim gave me some long story about how they didn't really accept my insurance and that if I wanted my insurance to pay that I would have to contact them and get them to approve a gap exception. My insurance told me they would not approve a gap exception. On 8/7/12, I received a bill from Kid's Therapy in the mail for $285.00. I immediately called Jim Morettini and left a message. Jim called me back and decided to change his story and told me he never said they excepted my insurance. I believe the facility tried to pull a bait and switch. I was lied to and deceived. Once they got my business their story changed. While speaking to Mr. Morettini he proceeded to use threats and intimidation to coerce me into paying him. He became hostile and hung up the phone
on me stating that he nothing more to say to me. Morettini is just trying to make an easy dollar off of a vulnerable mother who is just trying to take care of her sick little boy. He should be ashamed of himself. Please beware of this facility. There are plenty of other facilities out there that are honest and offer excellent services.

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Message from Kids Therapy Ltd

Caring is our business at Kids Therapy, Ltd.! We're located in Libertyville, IL and our dedicated team understands that children with autism, neuromotor disorders and developmental challenges have special treatment needs. Our talented and trained therapists are here to give every child the personalized attention they deserve. We hope to become a place that you and your family can always rely on!

Our schedules are always flexible, for your convenience. We support children and families through a variety of services, including:


• Feeding therapy

• Speech/language

• Sports camps

• Parent education

• Physical therapy

• Occupational therapy

Kids Therapy, Ltd. will always evaluate your child's needs before developing a therapy plan that best suits them. Parent input is also crucial! We work hard to make sure one or both parents' knowledge and participation is always available during sessions.

Call us today to schedule an appointment.. Orthopedic Appliances|Dental Equipment|Hospital Equipment|Speech Aids|Behavioral Counseling|Child Counseling|Learning Disabilities|Occupational Therapy|Speech & Hearing Therapy|Hearing & Speech Rehabilitation|Speech Pathologists

Key Points

  • Because Every Child Can Shine.
 

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