Glenn's Refrigeration

★★★★☆

Home Construction & Remodeling

Home Construction & Remodeling
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Have been using Glenn and recommending him to friends and family for 20 years. Never had a problem. Great customer service.

3
★★★★★

Have been using Glenn and recommending him to friends and family for 20 years. Never had a problem. Great customer service.

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My furnace went out back in January and I called the Appliance Pro Store in Bolingbrook, IL to get a referral for a HVAC repairman. I was referred to Glenns Refrigeration. I called Glenn right away and I set an appointment for the next day. Glenn arrived on time for the appointment and he fixed my furnace in 15 minutes! I know all of this sounds great but the issue is the fact that I was charged TWICE for the repair. Glenn called me about a week after he repaired my furnace and said my card did not go through so I gave him another card. I reviewed my statement on both cards the next day to find that the charge did go through the first time and I now have paid him not once but twice. I called Glenn to explain the situation and he told me to send him my card statements showing proof and he would send me a refund check in the mail. Well that was almost 2 months ago and I still have not received my money. I have called him to follow up and he has not returned my calls either. Use this repairman at your own risk

0
★☆☆☆☆

My furnace went out back in January and I called the Appliance Pro Store in Bolingbrook, IL to get a referral for a HVAC repairman. I was referred to Glenns Refrigeration. I called Glenn right away and I set an appointment for the next day. Glenn arrived on time for the appointment and he fixed my furnace in 15 minutes! I know all of this sounds great but the issue is the fact that I was charged TWICE for the repair. Glenn called me about a week after he repaired my furnace and said my card did not go through so I gave him another card. I reviewed my statement on both cards the next day to find that the charge did go through the first time and I now have paid him not once but twice. I called Glenn to explain the situation and he told me to send him my card statements showing proof and he would send me a refund check in the mail. Well that was almost 2 months ago and I still have not received my money. I have called him to follow up and he has not returned my calls either. Use this repairman at your own risk

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