VCA Bolingbrook Animal Hospital

★★☆☆☆
  • 475 N. Bolingbrook Drive

    Bolingbrook, IL 60440

    Map & Directions
  • 630-828-5022

About VCA Bolingbrook Animal Hospital

Categories
  • Veterinarians
  • Emergency Medical Services
  • Pet Grooming
  • Kennels
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Th 8am-8pm, F 8am-7pm, Sa 8am-2pm, Su Closed
Associations
  • American Animal Hospital Association (AAHA)
Keywords
  • vet
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • VCA Hospitals
  • vets in
  • vet hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Brands
  • Cats
  • Dogs
Services
  • Advanced Care Services
  • Allergy & Itchy Skin Relief
  • Diabetes Treatment (Canine & Feline)
  • Diagnostics
  • Diet & Nutrition
  • Disease Treatment
  • Flea & Tick Control
  • General Care
  • Heartworm Disease Treatment (Canine & Feline)
  • Internal medicine
  • Medications/Prescriptions
  • Parasite Control
  • Pet Wellness Exams
  • Physical Examinations
  • Preventive Care
  • Primary Care
  • Puppy & Kitten Wellness
  • Senior Pet Wellness
  • Spay & Neuter
  • Vaccines & Vaccinations
  • Weight Loss Programs

Pets & Animals

Pets & Animals
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Bios - VCA Bolingbrook Animal Hospital
    2.0 26
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    .

    I would rate them negative stars if possible. DO NOT bring your beloved pets to these cold heartless trolls. That they even claim to 'set new standards for quality and kindness' is ridiculous!!!!! How do you explain killing a 7 month old puppy! It's apparently too much to ask for you to TREAT a dog having a seizure rather than just put it to sleep?? You don't deserve to work with animals!

    1
    ★☆☆☆☆

    I would rate them negative stars if possible. DO NOT bring your beloved pets to these cold heartless trolls. That they even claim to 'set new standards for quality and kindness' is ridiculous!!!!! How do you explain killing a 7 month old puppy! It's apparently too much to ask for you to TREAT a dog having a seizure rather than just put it to sleep?? You don't deserve to work with animals!

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    .

    It should've never have happened the way it did...and the reason I am writing this is to ensure no one else will have to feel the guilt and regret that I have been feeling every day, since the evening of May 5th.

    The day was perfect, we drove him out to the beach, to walk in the sand and water he so very much enjoyed in our years out in Washington. Schroeder began physically pulling away as he grew more sick in those last couple weeks, so being able to hold him in our laps, close to our hearts, on the drive and let him feel the wind against his fur one more time, meant so much.

    We thought putting him to sleep in our home would be most comfortable, like most dogs, he was so nervous going to the vets, so we had Dr. Nelson come to our home. Pulling out the electric razor was the first mistake. Anyone who has ever spent time with dogs, knows that an object that makes an odd noise and vibrates, can be enough to terrify any dog.

    Shaving him, missing the vein and not bringing sedatives...The look of fear in his worn eyes is not the memory I wanted to have play over and over in my mind. All the questions of why and what if's come crashing in and leave my heart so very heavy. If only I weren't so dismissed in the reality of losing him I could've changed the way the events were unfolding and protected him from being so frightened in his very last breath.

    Schroeder, meant the world to us...He was the one dog that taught us how to completely open our soul to an animal and truly love. He entered my world by jumping into my lap, instantly loving and trusting me with his little life...He was supposed to leave the world the same way.

    1
    ★☆☆☆☆

    It should've never have happened the way it did...and the reason I am writing this is to ensure no one else will have to feel the guilt and regret that I have been feeling every day, since the evening of May 5th.

    The day was perfect, we drove him out to the beach, to walk in the sand and water he so very much enjoyed in our years out in Washington. Schroeder began physically pulling away as he grew more sick in those last couple weeks, so being able to hold him in our laps, close to our hearts, on the drive and let him feel the wind against his fur one more time, meant so much.

    We thought putting him to sleep in our home would be most comfortable, like most dogs, he was so nervous going to the vets, so we had Dr. Nelson come to our home. Pulling out the electric razor was the first mistake. Anyone who has ever spent time with dogs, knows that an object that makes an odd noise and vibrates, can be enough to terrify any dog.

    Shaving him, missing the vein and not bringing sedatives...The look of fear in his worn eyes is not the memory I wanted to have play over and over in my mind. All the questions of why and what if's come crashing in and leave my heart so very heavy. If only I weren't so dismissed in the reality of losing him I could've changed the way the events were unfolding and protected him from being so frightened in his very last breath.

    Schroeder, meant the world to us...He was the one dog that taught us how to completely open our soul to an animal and truly love. He entered my world by jumping into my lap, instantly loving and trusting me with his little life...He was supposed to leave the world the same way.

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    .

    It should've never have happened the way it did...and the reason I am writing this is to ensure no one else will have to feel the guilt and regret that I have been feeling every day, since the evening of May 5th.\r
    \r
    The day was perfect,

    3
    ★★★★★

    It should've never have happened the way it did...and the reason I am writing this is to ensure no one else will have to feel the guilt and regret that I have been feeling every day, since the evening of May 5th.\r
    \r
    The day was perfect,

    .

    VCA is the ONLY animal hospital that I know of who calls you the next day to check up on your pet. The staff is so knowledgeable and welcoming. The most surprising is the animals that are in the hospital for an outpatient surgery are not in cages! They are laying on a comfy mat/bed in the receptionist area! The veterinarians are always concern for your pet by explaining every option that is available. VCA has known my two dogs since the breeder (also a member) brought them in for their first check up. Every time I call, the receptionist will ask about the well being of my dogs by referring to them by their names. I am very pleased with this animal hospital.

    2
    ★★★★★

    VCA is the ONLY animal hospital that I know of who calls you the next day to check up on your pet. The staff is so knowledgeable and welcoming. The most surprising is the animals that are in the hospital for an outpatient surgery are not in cages! They are laying on a comfy mat/bed in the receptionist area! The veterinarians are always concern for your pet by explaining every option that is available. VCA has known my two dogs since the breeder (also a member) brought them in for their first check up. Every time I call, the receptionist will ask about the well being of my dogs by referring to them by their names. I am very pleased with this animal hospital.

    .

    I worked for this VCA for way to long. I agree with the reviews, expensive and outdated. When Dr. DeWeese left I lost the one vet I used for my dogs. She is working at Merrick Animal Hospital in Brookfield now. Where she gets the respect and salary she deserves. I groomed CATS and Dogs or VCA Bolingbrook for the last 6 + years. But I have moved on, I now work at BARK AVE. in Aurora. Where I am appreciated, valued and respected. As for VCA the change in management has made respect appreciation and value for employees and clients a thing of the past.

    1
    ★☆☆☆☆

    I worked for this VCA for way to long. I agree with the reviews, expensive and outdated. When Dr. DeWeese left I lost the one vet I used for my dogs. She is working at Merrick Animal Hospital in Brookfield now. Where she gets the respect and salary she deserves. I groomed CATS and Dogs or VCA Bolingbrook for the last 6 + years. But I have moved on, I now work at BARK AVE. in Aurora. Where I am appreciated, valued and respected. As for VCA the change in management has made respect appreciation and value for employees and clients a thing of the past.

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    .

    I volunteerd at their animal shelter and my daughter worked there as a vet tech. We are both animal lovers. We have 4 dogs and 4 cats. At one point, we only had the chihuahuas, as we got the cats (because while working & volunteering there we fell in love with cats as well) one of our cats clawed one of my chihuahuas eye, we took him to VCA, where else since we were working & volunteering there, the vet said that my chihuahua would have to have his eye REMOVED, and asap as the bacteria was coursing through his body so this surgury would have to be done soon, oh, at around $1500,not including antiobiotics and 1 minute exam, but then they recommended another vet (they probably get a cut), as an emergency since VCA souldn't do it til 3 more days, that other vet would cost $3000... needless to say I took my beloved chihuahua to my trusted vet in Summit and he examined him, recommeded drops and antiobiotics, told me to bring him back in 2 days, we continued treatment and my chihuahua is just fine, this was 2 years ago. DON'T TAKE YOUR PETS HERE...THEY ARE A RIP-OFF, JUST CARE ABOUT THE MONEY.

    1
    ★☆☆☆☆

    I volunteerd at their animal shelter and my daughter worked there as a vet tech. We are both animal lovers. We have 4 dogs and 4 cats. At one point, we only had the chihuahuas, as we got the cats (because while working & volunteering there we fell in love with cats as well) one of our cats clawed one of my chihuahuas eye, we took him to VCA, where else since we were working & volunteering there, the vet said that my chihuahua would have to have his eye REMOVED, and asap as the bacteria was coursing through his body so this surgury would have to be done soon, oh, at around $1500,not including antiobiotics and 1 minute exam, but then they recommended another vet (they probably get a cut), as an emergency since VCA souldn't do it til 3 more days, that other vet would cost $3000... needless to say I took my beloved chihuahua to my trusted vet in Summit and he examined him, recommeded drops and antiobiotics, told me to bring him back in 2 days, we continued treatment and my chihuahua is just fine, this was 2 years ago. DON'T TAKE YOUR PETS HERE...THEY ARE A RIP-OFF, JUST CARE ABOUT THE MONEY.

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    1 out of 1 people found this review helpful.

    .

    Dirty outside, dirty inside. Some very nice staff people, but very incompetent vets. Their prices are no bargain, so go somewhere else if you value your pets health.

    1
    ★☆☆☆☆

    Dirty outside, dirty inside. Some very nice staff people, but very incompetent vets. Their prices are no bargain, so go somewhere else if you value your pets health.

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    1 out of 1 people found this review helpful.

    .

    Just got a dog , this is the first pet I have ever cared for so did not know much, wanted to get it checked out before I brought it around my kids, I took the dog into the VCA, first off the receptionist was the rudest person I ever met, you would think being around animals all day would make you smile and happy but I guess not, the price I was given at first doubled by the time I left for some reason still don't know why, second time I had to take my dog for a grooming and was told that the first grooming would be free and when I left that changed as well, I was told that I had to pay 48.00 because they only give free grooming to puppies only, I had a Shih Tzu that we did not know the age ,whatever, I put my dog in the car and when I get home I relize my dog has blood all over my car seat, her paw was bleeding like crazy I call the VCA and tell them they must have cut her nails to short and guess what they told me, she must have gotten excited when she got home because that will raise her blood pressure and make her bleed. I have never had a dog in my life and know that was a bunch of crap, just admitt you cut her paw to far, I was told to pack corn starch on it and that would stop the bleeding, it did not my poor dog could not even walk so I took her back told them I would not pay for them to fix her paw since it happened in your care. Never will I take a dog, cat, mouse or rat to this place.

    1
    ★☆☆☆☆

    Just got a dog , this is the first pet I have ever cared for so did not know much, wanted to get it checked out before I brought it around my kids, I took the dog into the VCA, first off the receptionist was the rudest person I ever met, you would think being around animals all day would make you smile and happy but I guess not, the price I was given at first doubled by the time I left for some reason still don't know why, second time I had to take my dog for a grooming and was told that the first grooming would be free and when I left that changed as well, I was told that I had to pay 48.00 because they only give free grooming to puppies only, I had a Shih Tzu that we did not know the age ,whatever, I put my dog in the car and when I get home I relize my dog has blood all over my car seat, her paw was bleeding like crazy I call the VCA and tell them they must have cut her nails to short and guess what they told me, she must have gotten excited when she got home because that will raise her blood pressure and make her bleed. I have never had a dog in my life and know that was a bunch of crap, just admitt you cut her paw to far, I was told to pack corn starch on it and that would stop the bleeding, it did not my poor dog could not even walk so I took her back told them I would not pay for them to fix her paw since it happened in your care. Never will I take a dog, cat, mouse or rat to this place.

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    1 out of 1 people found this review helpful.

    .

    Nice place to bring pets for their check ups and medical care. They have half price vaccinations on Thurs and Friday and offer kenneling. Sometimes you wait a bit longer than you want to but the Dr. is wonderful!

    4
    ★★★★☆

    Nice place to bring pets for their check ups and medical care. They have half price vaccinations on Thurs and Friday and offer kenneling. Sometimes you wait a bit longer than you want to but the Dr. is wonderful!

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    .

    My first experience with this place was an emergency when my cat was roughed up by a pit bull. She turned out to be ok, just a fractured bone in her paw. It happened to be the first vet listed when I was frantically looking for somewhere close and open. I had had a bad experience with another VCA in Franklin Park some years back, but every facility is different, and at the time I didn't have many options.
    A year or so later, my cat started eliminating everywhere but her litterbox. I brought her in and paid about $100 for the vet to see her and take a urine sample. Then i had to pay another $2-300 for the tests and found out my cat had crystals. Then i had to put her on prescription diet food, costing roughly $18 for a 4lb bag and put her on some clavamox for a while. Then there was the followup visits, more $$ out of the wallet.
    To make a long story short, I recently needed to take my puppy in for an exam because she was having some trouble eliminating. Just to get in the door was $69, and their prices for blood tests vary by age and are outrageous as well. Other vets in the area are $30 - 35 for an exam.
    I know we're in a recession, but overcharging people for health care, whether human or animal, is just going to discourage people from seeking health care for either themselves or their animals because we can't afford it. I would not recommend this veterinarian facility because you can find quality pet health care for a fraction of the cost elsewhere.

    1
    ★☆☆☆☆

    My first experience with this place was an emergency when my cat was roughed up by a pit bull. She turned out to be ok, just a fractured bone in her paw. It happened to be the first vet listed when I was frantically looking for somewhere close and open. I had had a bad experience with another VCA in Franklin Park some years back, but every facility is different, and at the time I didn't have many options.
    A year or so later, my cat started eliminating everywhere but her litterbox. I brought her in and paid about $100 for the vet to see her and take a urine sample. Then i had to pay another $2-300 for the tests and found out my cat had crystals. Then i had to put her on prescription diet food, costing roughly $18 for a 4lb bag and put her on some clavamox for a while. Then there was the followup visits, more $$ out of the wallet.
    To make a long story short, I recently needed to take my puppy in for an exam because she was having some trouble eliminating. Just to get in the door was $69, and their prices for blood tests vary by age and are outrageous as well. Other vets in the area are $30 - 35 for an exam.
    I know we're in a recession, but overcharging people for health care, whether human or animal, is just going to discourage people from seeking health care for either themselves or their animals because we can't afford it. I would not recommend this veterinarian facility because you can find quality pet health care for a fraction of the cost elsewhere.

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    2 out of 2 people found this review helpful.

    .

    Look elsewhere for veterinary care. The staff is very disorganized. It used to be a great place, but those days are over.

    1
    ★☆☆☆☆

    Look elsewhere for veterinary care. The staff is very disorganized. It used to be a great place, but those days are over.

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    1 out of 1 people found this review helpful.

    .

    I have 2 dogs and 2 cats and I would not go ANYWHERE but VCA! They love the vets and are very comfortable with them all!

    My family has been bringing our pets there for years!

    I HIGHLY recommend VCA and Dr. Dewees!

    5
    ★★★★★

    I have 2 dogs and 2 cats and I would not go ANYWHERE but VCA! They love the vets and are very comfortable with them all!

    My family has been bringing our pets there for years!

    I HIGHLY recommend VCA and Dr. Dewees!

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    1 out of 1 people found this review helpful.

    .

    On my way to the dog park, I found a starving kitty a few hundred yards from VCA. I walked into VCA holding the crying, weak kitty (since I was a client of VCA) and was completely shocked when the receptionist refused to give me a handful of food or even sell me a can of food for the kitty or even keep the kitty for 10 minutes so I could run into the store and get some food to sustain him immediately until I could get him home. The receptionist just shrugged and said she wouldn't help - and told me to take him to animal control. \r\nThe kitty is now a beautiful, healthy cat - the most affectionate and loving kitty I've ever owned. I spent over $600 with another vet who had a heart for saving an animal's life. I will never spend another dime at VCA and urge anyone with a heart for animals to boycott VCA.\r\n!

    0
    ★☆☆☆☆

    On my way to the dog park, I found a starving kitty a few hundred yards from VCA. I walked into VCA holding the crying, weak kitty (since I was a client of VCA) and was completely shocked when the receptionist refused to give me a handful of food or even sell me a can of food for the kitty or even keep the kitty for 10 minutes so I could run into the store and get some food to sustain him immediately until I could get him home. The receptionist just shrugged and said she wouldn't help - and told me to take him to animal control. \r\nThe kitty is now a beautiful, healthy cat - the most affectionate and loving kitty I've ever owned. I spent over $600 with another vet who had a heart for saving an animal's life. I will never spend another dime at VCA and urge anyone with a heart for animals to boycott VCA.\r\n!

    Cons: Absolutely no heart!

    .

    On my way to the dog park, I found a starving kitty a few hundred yards from VCA. I walked into VCA holding the crying, weak kitty (since I was a client of VCA) and was completely shocked when the receptionist refused to give me a handful of food or even sell me a can of food for the kitty or even keep the kitty for 10 minutes so I could run into the store and get some food to sustain him immediately until I could get him home. The receptionist just shrugged and said she wouldn't help - and told me to take him to animal control. \r\n\r\nThe kitty is now a beautiful, healthy cat - the most affectionate and loving kitty I've ever owned. I spent over $600 with another vet who had a heart for saving an animal's life. I will never spend another dime at VCA and urge anyone with a heart for animals to boycott VCA.

    0
    ★☆☆☆☆

    On my way to the dog park, I found a starving kitty a few hundred yards from VCA. I walked into VCA holding the crying, weak kitty (since I was a client of VCA) and was completely shocked when the receptionist refused to give me a handful of food or even sell me a can of food for the kitty or even keep the kitty for 10 minutes so I could run into the store and get some food to sustain him immediately until I could get him home. The receptionist just shrugged and said she wouldn't help - and told me to take him to animal control. \r\n\r\nThe kitty is now a beautiful, healthy cat - the most affectionate and loving kitty I've ever owned. I spent over $600 with another vet who had a heart for saving an animal's life. I will never spend another dime at VCA and urge anyone with a heart for animals to boycott VCA.

    Cons: Absolutely no heart!

    .

    On my way to the dog park, I found a starving kitty a few hundred yards from VCA. I walked into VCA holding the crying, weak kitty (since I was a client of VCA) and was completely shocked when the receptionist refused to give me a handful of food or even sell me a can of food for the kitty or even keep the kitty for 10 minutes so I could run into the store and get some food to sustain him immediately until I could get him home. The receptionist just shrugged and said she wouldn't help - and told me to take him to animal control.
    The kitty is now a beautiful, healthy cat - the most affectionate and loving kitty I've ever owned. I spent over $600 with another vet who had a heart for saving an animal's life. I will never spend another dime at VCA and urge anyone with a heart for animals to boycott VCA.

    1
    ★☆☆☆☆

    On my way to the dog park, I found a starving kitty a few hundred yards from VCA. I walked into VCA holding the crying, weak kitty (since I was a client of VCA) and was completely shocked when the receptionist refused to give me a handful of food or even sell me a can of food for the kitty or even keep the kitty for 10 minutes so I could run into the store and get some food to sustain him immediately until I could get him home. The receptionist just shrugged and said she wouldn't help - and told me to take him to animal control.
    The kitty is now a beautiful, healthy cat - the most affectionate and loving kitty I've ever owned. I spent over $600 with another vet who had a heart for saving an animal's life. I will never spend another dime at VCA and urge anyone with a heart for animals to boycott VCA.

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    1 out of 1 people found this review helpful.

    .

    I went into this clinic somewhat nervous given all of the negative reviews, but I was pleasantly surprised. We have been to three different vets over the course of my springer's life, and found VCA to be quite affordable compared to other areas of the country. Their facilities are somewhat aged, but I found their customer service and medical care to be excellent. We have met two different vets, and were happy with both. We are now taking our dog there for doggie daycare as well. I would definitely recommend them to any friends and family. I only gave 4 stars due to the age of the facility.

    4
    ★★★★☆

    I went into this clinic somewhat nervous given all of the negative reviews, but I was pleasantly surprised. We have been to three different vets over the course of my springer's life, and found VCA to be quite affordable compared to other areas of the country. Their facilities are somewhat aged, but I found their customer service and medical care to be excellent. We have met two different vets, and were happy with both. We are now taking our dog there for doggie daycare as well. I would definitely recommend them to any friends and family. I only gave 4 stars due to the age of the facility.

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    .

    We brought our new puppy to VCA bolingbrook for his initial check up and shots. All of the front staff was very nice and took time to talk to me even when they were very busy. The Vets ( we have seen three now) are all very nice and don't rush you out of the room if you have questions. In fact, my puppy ended up having coccidia and they called me to let me know, had the prescription ready when i got there and let me talk to the vet (no charge). The prices were very reasonable and the facility was clean (but a bit old). We has a great experience and would go back anytime.

    4
    ★★★★☆

    We brought our new puppy to VCA bolingbrook for his initial check up and shots. All of the front staff was very nice and took time to talk to me even when they were very busy. The Vets ( we have seen three now) are all very nice and don't rush you out of the room if you have questions. In fact, my puppy ended up having coccidia and they called me to let me know, had the prescription ready when i got there and let me talk to the vet (no charge). The prices were very reasonable and the facility was clean (but a bit old). We has a great experience and would go back anytime.

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    .

    I almost took my cat here, but when I saw the facility, I quickly changed my mind. It is not at all clean. Then I read the reviews, and vowed never to take a pet here.

    I make the much longer drive out to VCA Aurora for all my pets' care...it is also a VCA, but the difference is night and day! The facility in Aurora is clean, spacious, with *excellent* vets; the care is fabulous.

    I highly recommend not going to VCA Bolingbrook, but don't assume all VCAs are bad - as I said, the hospital in Aurora is fabulous.

    1
    ★☆☆☆☆

    I almost took my cat here, but when I saw the facility, I quickly changed my mind. It is not at all clean. Then I read the reviews, and vowed never to take a pet here.

    I make the much longer drive out to VCA Aurora for all my pets' care...it is also a VCA, but the difference is night and day! The facility in Aurora is clean, spacious, with *excellent* vets; the care is fabulous.

    I highly recommend not going to VCA Bolingbrook, but don't assume all VCAs are bad - as I said, the hospital in Aurora is fabulous.

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    .

    I have gone to this vet 2 times in the past year. Once for my pug and once for my cat. When I brought my pug in for a limp in his hind leg, they gave me some pain medication and sent me home and the bill was nearly $200! I gave my pug the pain meds for only 2 days and the limp got better...so I didn't even give him the rest of the medication (they wanted me to give him 8 days worth) I swore I would never go back after the experience I had with my pug, though they were the only open-late option I could find and I had an emergency with my cat.
    My cat had diarrhea and couldn't keep anything down. I took a stool sample over and they had it tested. In the meantime they gave me an antibiotic for parasites. The bottle said ...KEEP REFRIGERATED but it wasn't cold when they gave it to me. The dropper also looked old and used. When the Dr. administered a dose to my cat, it began foaming at the mouth and the Dr. said that this was normal. I thought that was strange. But she says that that happens. And it all cost me over $100.

    Then two days passed and my cat is still the same and they never did a follow up call, in fact when I called this morning, they said.."Oh, well if you didn't receive a call then the stool sample was normal." I asked them to double check and she came back on the line and told me that she couldn't find the results! Then she put me on hold again and came back to say that Oh she found the results and they were negative. OK so now do I keep giving the cat the same meds or what? She couldn't answer that....she said she would have the Dr. call me back. Meanwhile, my cat is so sick at home.....I won't go back to the VCA!

    I went to Dr. Navin in Lockport (NOT VCA, different vet) for my pug and he was very good. With an exam, and antibiotics (pills in an unopened sealed tight package) for my pug, the bill was only $70. And the diagnosis was right on. The place was clean too...unlike the VCA! At the VCA I would have paid more than double I am sure and I don't trust the meds given at the VCA...it seems like they are using expired or out-of-date meds.

    1
    ★☆☆☆☆

    I have gone to this vet 2 times in the past year. Once for my pug and once for my cat. When I brought my pug in for a limp in his hind leg, they gave me some pain medication and sent me home and the bill was nearly $200! I gave my pug the pain meds for only 2 days and the limp got better...so I didn't even give him the rest of the medication (they wanted me to give him 8 days worth) I swore I would never go back after the experience I had with my pug, though they were the only open-late option I could find and I had an emergency with my cat.
    My cat had diarrhea and couldn't keep anything down. I took a stool sample over and they had it tested. In the meantime they gave me an antibiotic for parasites. The bottle said ...KEEP REFRIGERATED but it wasn't cold when they gave it to me. The dropper also looked old and used. When the Dr. administered a dose to my cat, it began foaming at the mouth and the Dr. said that this was normal. I thought that was strange. But she says that that happens. And it all cost me over $100.

    Then two days passed and my cat is still the same and they never did a follow up call, in fact when I called this morning, they said.."Oh, well if you didn't receive a call then the stool sample was normal." I asked them to double check and she came back on the line and told me that she couldn't find the results! Then she put me on hold again and came back to say that Oh she found the results and they were negative. OK so now do I keep giving the cat the same meds or what? She couldn't answer that....she said she would have the Dr. call me back. Meanwhile, my cat is so sick at home.....I won't go back to the VCA!

    I went to Dr. Navin in Lockport (NOT VCA, different vet) for my pug and he was very good. With an exam, and antibiotics (pills in an unopened sealed tight package) for my pug, the bill was only $70. And the diagnosis was right on. The place was clean too...unlike the VCA! At the VCA I would have paid more than double I am sure and I don't trust the meds given at the VCA...it seems like they are using expired or out-of-date meds.

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    1 out of 1 people found this review helpful.

    .

    These people make we want to avoid all Vets! I have had two Springers that have had care here and their prices are double what most vets charge. On every visit I left feeling used and vowed not to come back. Recently after observing my dog straining to pee repeatedly and noticing blood in her urine I brought her in and suggested that she had a bladder infection. I did not have a urine specimen. Dr Sam said it was OK and took her back and I believe got one with a syringe or just did not take one at all. He came back and said she was fine and charged me $70+ for his two minutes.
    3 Months later she was still peeing blood, I got the urine specimen this time and just brought that. $43 for a urine test, $62 for a Clavamox prescription, and they want me to come back. How About diagnosing correctly when I brought her in and told you what she had? Bad bedside manner, Piss Poor Vets and charge you double. They also screwed my brother on an operation for $2k.These people suck at the vet game and only want your money! Read the reviews, overwhelmingly negative.

    1
    ★☆☆☆☆

    These people make we want to avoid all Vets! I have had two Springers that have had care here and their prices are double what most vets charge. On every visit I left feeling used and vowed not to come back. Recently after observing my dog straining to pee repeatedly and noticing blood in her urine I brought her in and suggested that she had a bladder infection. I did not have a urine specimen. Dr Sam said it was OK and took her back and I believe got one with a syringe or just did not take one at all. He came back and said she was fine and charged me $70+ for his two minutes.
    3 Months later she was still peeing blood, I got the urine specimen this time and just brought that. $43 for a urine test, $62 for a Clavamox prescription, and they want me to come back. How About diagnosing correctly when I brought her in and told you what she had? Bad bedside manner, Piss Poor Vets and charge you double. They also screwed my brother on an operation for $2k.These people suck at the vet game and only want your money! Read the reviews, overwhelmingly negative.

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    I brought my 14 year old dog to see Dr. Sam after she started favoring her hind leg. He examined her and recommended surgery to repair a damaged acl joint. This was going to cost in excess of $2,000 but he urged me to do it as he said it would improve her quality of life. I said no, but it still cost me over a hundred and fifty dollars to walk out the door, after office visit and meds which they never even asked if I wanted. (Had they given me a prescription to have filled at the pharmacy, it would have cost less than half of what they charged me, I found out later). I took ,my dog to another vet for a second opinion and he said no way would he recommend this operation as he wouldn't want to induce that much trauma to a dog her age. He told me that the acl would get better, but her rabbit hunting days were over. Well now less than a year later, at 15 years old, my beagle is happier and healthier than ever. We go on 2 mile walks in the woods all the time and she still chases rabbits. (although she can't catch them anymore) This place is about one thing MONEY. Their office visits are twice what others are charging, which would be OK if their service, knowledge and expertise were twice as good, instead of inferior.

    1
    ★☆☆☆☆

    I brought my 14 year old dog to see Dr. Sam after she started favoring her hind leg. He examined her and recommended surgery to repair a damaged acl joint. This was going to cost in excess of $2,000 but he urged me to do it as he said it would improve her quality of life. I said no, but it still cost me over a hundred and fifty dollars to walk out the door, after office visit and meds which they never even asked if I wanted. (Had they given me a prescription to have filled at the pharmacy, it would have cost less than half of what they charged me, I found out later). I took ,my dog to another vet for a second opinion and he said no way would he recommend this operation as he wouldn't want to induce that much trauma to a dog her age. He told me that the acl would get better, but her rabbit hunting days were over. Well now less than a year later, at 15 years old, my beagle is happier and healthier than ever. We go on 2 mile walks in the woods all the time and she still chases rabbits. (although she can't catch them anymore) This place is about one thing MONEY. Their office visits are twice what others are charging, which would be OK if their service, knowledge and expertise were twice as good, instead of inferior.

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    We took our beagles to be boarded a month ago and the experience was fantastic. We were able to tour the facility, see the run area and the cages the dogs stayed in. The ladies at the front desk were friendly and had dogs with them that were attending "doggie daycare". We are planning on taking our dogs back whenever needed.

    PROS: Friendly willing to answer questions
    CONS: Parking

    4
    ★★★★☆

    We took our beagles to be boarded a month ago and the experience was fantastic. We were able to tour the facility, see the run area and the cages the dogs stayed in. The ladies at the front desk were friendly and had dogs with them that were attending "doggie daycare". We are planning on taking our dogs back whenever needed.

    PROS: Friendly willing to answer questions
    CONS: Parking

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    .

    I wouldn't send my worst enemy's pet there. They are absolutely horrible and expensive too. I don't know where they get their vets but they must have graduated at the bottom of their class. DO NOT USE THEM!

    1
    ★☆☆☆☆

    I wouldn't send my worst enemy's pet there. They are absolutely horrible and expensive too. I don't know where they get their vets but they must have graduated at the bottom of their class. DO NOT USE THEM!

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    Here is the story, I'm an owner of a 2 year old persian cat-my cat went into labor and was having dificulty delivering her kittens. We rushed her to the Vca Animal Hospital, and the staff was very unfriendly from the start. Asside from that, the vet did a c-section on my cat.... I was okay with that...They took three kittens out of her, one they said was dead at birth, The second kitten was said to have died shortly after they began tube feeding it. But the third kitten was strong and doing well. When they called the house and said my cat was ready to be picked up they asked me if I wanted to pick up the kitten also or have a staff member take it home and tube feed it. I was a little confused on why they would be tube feeding it in the first place so I asked the receptionist not to let anyone take the kitten home, and that I would think about it and call her right back. When I called back and said I would pick up the kitten also, she had told me that the Office manager had already left to go home with it....This upset me to no end....So I went and I picked up my adult cat and assumed I would go home and pick up the kitten in the morning. The next day I drove all the way to the vet, got there and asked to pick up the kitten, they asked me to wait in one of the rooms, When he finally got around to me he walked in with no kitten-then proceeded to tell me that it had died early this morning.... he had told me that when the lady who was tube feeding the kitten woke up to feed it the kitten was strong and healthy, she then started tube feeding and the kitten got very weak very quickly and began regergitating the formula-then passed away. -In a nutshell this means the lady woke up put the tube down the kittens LUNGS insted of the kittens stomach and began "feeding" the kitten.....meaning she essentally drowned the cat!! PLEASE LEARN FROM MY MISTAKE AND LOVE YOUR PETS ENOUGH TO KEEP THEM AWAY FROM THIS PLACE!!!!

    PROS: NOTHING GOOD ABOUT THIS PLACE
    CONS: ITS JUST HORRIBLE BOTTOM LINE!!!!!

    1
    ★☆☆☆☆

    Here is the story, I'm an owner of a 2 year old persian cat-my cat went into labor and was having dificulty delivering her kittens. We rushed her to the Vca Animal Hospital, and the staff was very unfriendly from the start. Asside from that, the vet did a c-section on my cat.... I was okay with that...They took three kittens out of her, one they said was dead at birth, The second kitten was said to have died shortly after they began tube feeding it. But the third kitten was strong and doing well. When they called the house and said my cat was ready to be picked up they asked me if I wanted to pick up the kitten also or have a staff member take it home and tube feed it. I was a little confused on why they would be tube feeding it in the first place so I asked the receptionist not to let anyone take the kitten home, and that I would think about it and call her right back. When I called back and said I would pick up the kitten also, she had told me that the Office manager had already left to go home with it....This upset me to no end....So I went and I picked up my adult cat and assumed I would go home and pick up the kitten in the morning. The next day I drove all the way to the vet, got there and asked to pick up the kitten, they asked me to wait in one of the rooms, When he finally got around to me he walked in with no kitten-then proceeded to tell me that it had died early this morning.... he had told me that when the lady who was tube feeding the kitten woke up to feed it the kitten was strong and healthy, she then started tube feeding and the kitten got very weak very quickly and began regergitating the formula-then passed away. -In a nutshell this means the lady woke up put the tube down the kittens LUNGS insted of the kittens stomach and began "feeding" the kitten.....meaning she essentally drowned the cat!! PLEASE LEARN FROM MY MISTAKE AND LOVE YOUR PETS ENOUGH TO KEEP THEM AWAY FROM THIS PLACE!!!!

    PROS: NOTHING GOOD ABOUT THIS PLACE
    CONS: ITS JUST HORRIBLE BOTTOM LINE!!!!!

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    .

    We took our 11 l/2 year old golden retriever and saw Dr. Sam,
    not only was he unfriendly, but his "bed side manner" was just awful. Never again!!!!!

    PROS: It was close to our home
    CONS: Unfriendly, uncaring and not very clean.

    1
    ★☆☆☆☆

    We took our 11 l/2 year old golden retriever and saw Dr. Sam,
    not only was he unfriendly, but his "bed side manner" was just awful. Never again!!!!!

    PROS: It was close to our home
    CONS: Unfriendly, uncaring and not very clean.

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    .

    We are the owners of three dogs...and that can be expensive. We have a special needs bull terrier who was diagnosed as being incontinent by Dr. Jen at the Bolingbrook facility. Our dog was on a medication for 2 years that she shouldn't have been on. Suddenly, she started peeing blood and we spent $1000 on several visits to diagnose her with bladder stones. Bolingbrook recommended we visit their specialty clinic in Berwyn. The doctor there told me the surgery would be over $3000!!! I was devastated. I love my dog, but $3000 is a LOT of money. I made a few phone calls, was told that a simple X-ray of the dog should have been the first cause of action and I found a vet that did the EXACT same surgery for $900. VCA can kiss my butt! And my dog's butt, too!

    PROS: Location is good.
    CONS: Prices are ridiculous. It's $35 just to walk in the door!

    2
    ★★☆☆☆

    We are the owners of three dogs...and that can be expensive. We have a special needs bull terrier who was diagnosed as being incontinent by Dr. Jen at the Bolingbrook facility. Our dog was on a medication for 2 years that she shouldn't have been on. Suddenly, she started peeing blood and we spent $1000 on several visits to diagnose her with bladder stones. Bolingbrook recommended we visit their specialty clinic in Berwyn. The doctor there told me the surgery would be over $3000!!! I was devastated. I love my dog, but $3000 is a LOT of money. I made a few phone calls, was told that a simple X-ray of the dog should have been the first cause of action and I found a vet that did the EXACT same surgery for $900. VCA can kiss my butt! And my dog's butt, too!

    PROS: Location is good.
    CONS: Prices are ridiculous. It's $35 just to walk in the door!

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    VCA Bolingbrook Animal Hospital is a veterinary facility based in Bolingbrook, IL where your pet's health is our top priority and excellent service is our goal.

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