Performance Bicycle

★★☆☆☆
  • 428 S Route 59 Heritage Square

    Naperville, IL 60540

    Map & Directions
  • 630-983-3010

About Performance Bicycle

Categories
  • Bicycles
  • Bicycle Repair
  • Bike Racks
  • Sporting Goods
Details
  • Shop Online
Hours
M-F 11am-7pm, Sa 10am-6pm, Su 11am-6pm
Phones
  • Toll Free (800-727-2453)
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Sports & Recreation

Sports & Recreation
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2.0 3
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I dropped off a Mavic rear wheel for repair during 4th of July weekend in 2008. As of this writing - May 2, 2009 - it has STILL not been repaired. I've visited the shop no fewer than 6 times in those 10 months, and each time, they assure me it will "done next week."

This so-called service is as pathetic as it gets. Don't be fooled by their phony promises. That repair shop is a black hole where bikes go to be fixed and get lost for ages.

Here's the kicker - when I bought the Mavic wheel from Performance, they told me it was "indestructable." The closest that wheel got to gnarly singletrack was the limestone Prairie Path. I guess that hard riding on a smooth surface made the spoke pop through the indestructable rim. .

If and when I ever get my wheel, I'll never go near that repair shop again, and I'd advise anybody who wants their bike returned in a reasonable amount of time to go elsewhere. There are plenty of other hard-working, reputable repair shops that will do the job right - and in a timely fashion.

1
★☆☆☆☆

I dropped off a Mavic rear wheel for repair during 4th of July weekend in 2008. As of this writing - May 2, 2009 - it has STILL not been repaired. I've visited the shop no fewer than 6 times in those 10 months, and each time, they assure me it will "done next week."

This so-called service is as pathetic as it gets. Don't be fooled by their phony promises. That repair shop is a black hole where bikes go to be fixed and get lost for ages.

Here's the kicker - when I bought the Mavic wheel from Performance, they told me it was "indestructable." The closest that wheel got to gnarly singletrack was the limestone Prairie Path. I guess that hard riding on a smooth surface made the spoke pop through the indestructable rim. .

If and when I ever get my wheel, I'll never go near that repair shop again, and I'd advise anybody who wants their bike returned in a reasonable amount of time to go elsewhere. There are plenty of other hard-working, reputable repair shops that will do the job right - and in a timely fashion.

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My sister had purchased a used bike about a year ago. She had it serviced this summer. They told her it would be ready in a week. She never got a call so she went in. They couldn't find it. It turns out they mixed up the numbers on the slip. Her bike was still not ready. They said they'd fix it by the next day. My sister was leaving to go out of town. They wanted to charge her for storage. Enough said.

1
★☆☆☆☆

My sister had purchased a used bike about a year ago. She had it serviced this summer. They told her it would be ready in a week. She never got a call so she went in. They couldn't find it. It turns out they mixed up the numbers on the slip. Her bike was still not ready. They said they'd fix it by the next day. My sister was leaving to go out of town. They wanted to charge her for storage. Enough said.

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This shop is located in one of the many strip malls located around the Fox Valley Mall. The store has many items that a rider would need,tools, water bottles, cloths, and any other gear. They always have some sort of sale going on with some really good buys. I would recommend this store if your looking to upgrade your equipment or just getting some accessories. The store has more to offer than a big sporting goods chain does with a nice little shop feel.

PROS: Nice selection, can order stuff online, frequent sales
CONS: bicycles they sell are pricey, sales people not up to date on brands

4
★★★★☆

This shop is located in one of the many strip malls located around the Fox Valley Mall. The store has many items that a rider would need,tools, water bottles, cloths, and any other gear. They always have some sort of sale going on with some really good buys. I would recommend this store if your looking to upgrade your equipment or just getting some accessories. The store has more to offer than a big sporting goods chain does with a nice little shop feel.

PROS: Nice selection, can order stuff online, frequent sales
CONS: bicycles they sell are pricey, sales people not up to date on brands

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Message from Performance Bicycle

Shop your local Naperville, IL Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

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