Hair Cuttery

★★☆☆☆
  • 2313 Randall Rd

    Carpentersville, IL 60110

    Map & Directions
  • 847-428-0945

About Hair Cuttery

Categories
  • Hair Coloring
  • Hair Care
  • Beauty Salons
Details
  • Hair Coloring
  • Hair Highlights
  • Hair Relaxing
  • Haircuts
  • Perms
  • Updos
  • Waxing
  • Men's Hairstyling
Hours
M-F 9am-9pm, Sa 8am-8pm, Su 9am-5pm

Personal Services

Personal Services
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1.5 2
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The first time I went to this location I got a great cut. The lady was fabulous. However, she has since moved on to another location. Today, I returned to the store expecting to still receive that great experience. I made my appointment several days ago for 10:00 a.m. I arrived on time, and had to wait for about 10 minutes to be served. I explained to the stylist what I wanted, a 2 color weave (weaves two colors into your natural hair). This is exactly what I ask for every time I color my hair. However, this stylist didn't understand and tried to tell me I wanted a few highlights on top and a base color on the bottom. Which is NOT what I wanted. So, she asked for someone else to help me. I explained it again to the second woman. And she insisted that I needed three colors and then she started picking out the colors for me. I told her that I didn't feel like she really understood what I wanted and that I didn't feel comfortable with what ever she was about to do. She snapped at me and told me she understood perfectly what I wanted, but she'd get her manager to have me explain again. At that point, I was uncomfortable (I knew I wasn't going to get what I wanted) and I was extremely angry. I got out of the chair and walked out. I have had enough bad experiences with hair cuts. I was not about to wait and see if they got it right. Additionally, I was so angry at the second girl for getting snotty with me, telling me what I wanted and choosing the colors for me. I don't believe I'll ever go back to this location again. And I do not recommend this location to anyone.

2
★★☆☆☆

The first time I went to this location I got a great cut. The lady was fabulous. However, she has since moved on to another location. Today, I returned to the store expecting to still receive that great experience. I made my appointment several days ago for 10:00 a.m. I arrived on time, and had to wait for about 10 minutes to be served. I explained to the stylist what I wanted, a 2 color weave (weaves two colors into your natural hair). This is exactly what I ask for every time I color my hair. However, this stylist didn't understand and tried to tell me I wanted a few highlights on top and a base color on the bottom. Which is NOT what I wanted. So, she asked for someone else to help me. I explained it again to the second woman. And she insisted that I needed three colors and then she started picking out the colors for me. I told her that I didn't feel like she really understood what I wanted and that I didn't feel comfortable with what ever she was about to do. She snapped at me and told me she understood perfectly what I wanted, but she'd get her manager to have me explain again. At that point, I was uncomfortable (I knew I wasn't going to get what I wanted) and I was extremely angry. I got out of the chair and walked out. I have had enough bad experiences with hair cuts. I was not about to wait and see if they got it right. Additionally, I was so angry at the second girl for getting snotty with me, telling me what I wanted and choosing the colors for me. I don't believe I'll ever go back to this location again. And I do not recommend this location to anyone.

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The first time went in for a hair cut, I was a bit disappointed in the cut. I did not get what I asked for even though I repeatedly explained what I was looking for. They also were very pushy regarding making a shampoo and styling product purchase. I took my 6 yr old son there a few months later. I watched him get his hair cut and he sat very still in the chair. Yet when the stylist was done she told me she nicked his ear with the scissors. It wasnt too bad and my son wasnt upset. After we got home and his hair dried, I noticed that it was terribly uneven in the front and choppy in the back. I called back and was told to come in. Another stylist fixed the hair cut and did not charge me but was not very apologetic. She even seemed a bit annoyed with us. I will not go back.

1
★☆☆☆☆

The first time went in for a hair cut, I was a bit disappointed in the cut. I did not get what I asked for even though I repeatedly explained what I was looking for. They also were very pushy regarding making a shampoo and styling product purchase. I took my 6 yr old son there a few months later. I watched him get his hair cut and he sat very still in the chair. Yet when the stylist was done she told me she nicked his ear with the scissors. It wasnt too bad and my son wasnt upset. After we got home and his hair dried, I noticed that it was terribly uneven in the front and choppy in the back. I called back and was told to come in. Another stylist fixed the hair cut and did not charge me but was not very apologetic. She even seemed a bit annoyed with us. I will not go back.

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Hair Cuttery is the largest family-owned chain of salons in the country, with more than 800 company-owned locations.

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