Regions Bank

★★☆☆☆
  • 500 W Main St

    Carbondale, IL 62901

    Map & Directions
  • 618-549-2102

About Regions Bank

Details
Hours
Sat-Sun 8:30am-12am, Mon-Fri 8:30am-4:30pm

Finance

Finance
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1.5 2
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Regions Bank in Carbondale, IL has no qualms about looking for ways to bully even former customers into paying unreasonable fees. In 2010 we moved to another state. We talked to a bank employee in an office to request that our account be closed and proceeded to transfer everything to a local institution in the new area. Four months later an automatic recurring bill accidentally went to Regions. Regions did not pay the charge but proceeded to charge us $70 for "paperwork" and claimed the account had not been closed. Now Regions wants a collection agency to collect on a fee resulting from negligence on the part of office staff. What a disappointment!

1
★☆☆☆☆

Regions Bank in Carbondale, IL has no qualms about looking for ways to bully even former customers into paying unreasonable fees. In 2010 we moved to another state. We talked to a bank employee in an office to request that our account be closed and proceeded to transfer everything to a local institution in the new area. Four months later an automatic recurring bill accidentally went to Regions. Regions did not pay the charge but proceeded to charge us $70 for "paperwork" and claimed the account had not been closed. Now Regions wants a collection agency to collect on a fee resulting from negligence on the part of office staff. What a disappointment!

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Regions bank is definitely out to make a profit off of your money. I don't reccomend Regions. The customer service is horrible, and many other things are horrible about this bank as well. If you have three transactions come in on the same day, they will put them through in order of largest to smallest even if they are debit transactions. This ensures they will always get the maximum number of overdraft fees. I spoke to corporate and corporate informed me that corporate has no power over overdraft fees. They've given that power to each individual branch. Overall, I do not reccommend them. They are a business, not a service. I'd reccommend a credit union.

2
★★☆☆☆

Regions bank is definitely out to make a profit off of your money. I don't reccomend Regions. The customer service is horrible, and many other things are horrible about this bank as well. If you have three transactions come in on the same day, they will put them through in order of largest to smallest even if they are debit transactions. This ensures they will always get the maximum number of overdraft fees. I spoke to corporate and corporate informed me that corporate has no power over overdraft fees. They've given that power to each individual branch. Overall, I do not reccommend them. They are a business, not a service. I'd reccommend a credit union.

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