Salon Duo

★★☆☆☆
  • 1400 N Lake Shore Dr Ste 3

    Chicago, IL 60610

    Map & Directions
  • 312-664-8710

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I recently went into this salon last week for the first time- everything seemed fine until one of the owners (I think Emilio was his name?) started yelling out loud at one of his employees right in front of all of the customers. The employee was completely devastated and humiliated and after they walked away he proceeded to TALK OUT LOUD about the employee to his client. It also made me feel not only uncomfortable but really upset that he humiliated an employee in front of everyone. I feel sorry for the stylists that are there because they seem like good people, but I will never step in the door of this salon again and would recommend you don't either.

0
★☆☆☆☆

I recently went into this salon last week for the first time- everything seemed fine until one of the owners (I think Emilio was his name?) started yelling out loud at one of his employees right in front of all of the customers. The employee was completely devastated and humiliated and after they walked away he proceeded to TALK OUT LOUD about the employee to his client. It also made me feel not only uncomfortable but really upset that he humiliated an employee in front of everyone. I feel sorry for the stylists that are there because they seem like good people, but I will never step in the door of this salon again and would recommend you don't either.

Pros: There are none

Cons: Extremely unprofessional owners

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Very bad customer service. Arrived at my appointment to find out that the facialist was out sick, however no one had called to let me know. Will not be returning and would not recommend!

1
★☆☆☆☆

Very bad customer service. Arrived at my appointment to find out that the facialist was out sick, however no one had called to let me know. Will not be returning and would not recommend!

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Salon Duo is amazing. It is small with four star services without the snobby attitude. I feel comfortable there in my workout clothes and no make-up. If you are looking for color, Shane Talbott is the best I've ever been to. And I've had my hair colored from the best professionals in both NYC and LA. Trust me, you will love it and never go anywhere else.

2
★★★★★

Salon Duo is amazing. It is small with four star services without the snobby attitude. I feel comfortable there in my workout clothes and no make-up. If you are looking for color, Shane Talbott is the best I've ever been to. And I've had my hair colored from the best professionals in both NYC and LA. Trust me, you will love it and never go anywhere else.

Pros: Amazing customer service, friendly laidback atmosphere, four star results.

Cons: Pedicure stations need updating.

 

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