Pauly Toyota

★★☆☆☆
42.2127 -88.2852
Map and Directions to Pauly Toyota

815-459-7100

1035 S Il Rte 31

Crystal Lake, IL

60014

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Automotive

Automotive
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2.2 5
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Reviews 1 - 5 of 5.
.

worst expierience ever!! drove 60 miles to see the vehicle,which was supposed to be there according to to ray the salesman,their vehicle was in the bodyshop,so they appraised my vehicle and jacked up the price of their vehicle $1000 to cover the body work!!!somebody has to pay for the fancy building,and army of salesmen.THE BUYER,! THEY LIED TO ME,WASTED MY TIME,I WILL TELL EVERYONE IN THE BELVIDERE,IL AREA OF MY GREAT EXPIERIENCE, BUYER BEWARE!!

1
★☆☆☆☆

worst expierience ever!! drove 60 miles to see the vehicle,which was supposed to be there according to to ray the salesman,their vehicle was in the bodyshop,so they appraised my vehicle and jacked up the price of their vehicle $1000 to cover the body work!!!somebody has to pay for the fancy building,and army of salesmen.THE BUYER,! THEY LIED TO ME,WASTED MY TIME,I WILL TELL EVERYONE IN THE BELVIDERE,IL AREA OF MY GREAT EXPIERIENCE, BUYER BEWARE!!

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.

Very friendly staff and the service department is very good. We are in the market for a new Toyota and will be visiting them in the next couple of weeks.

They have a huge dealership.

4
★★★★☆

Very friendly staff and the service department is very good. We are in the market for a new Toyota and will be visiting them in the next couple of weeks.

They have a huge dealership.

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.

This Toyota dealership was very friendly. The salesman was easy to negotiate with. They came through on their promises of items that were promised in the verbal agreement. Good selection of cars.

4
★★★★☆

This Toyota dealership was very friendly. The salesman was easy to negotiate with. They came through on their promises of items that were promised in the verbal agreement. Good selection of cars.

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Latest reviews from Citysearch.

.

We bought a used car from Pauly 3 years ago. Went to go get it appraised today since we were thinking on downsizing. Turns out the car is worthless and not even safe. It was in a major accident about 2 years before we bought it and the frame is not structurally safe. Apparently Pauly is ok with selling used cars in that condition. We have had tons of random issue with the car and now we know why. Their service department made of bunch off us as we kept bringing it in for the next issue (one of the reasons we decided to finally get rid of it).

1
★☆☆☆☆

We bought a used car from Pauly 3 years ago. Went to go get it appraised today since we were thinking on downsizing. Turns out the car is worthless and not even safe. It was in a major accident about 2 years before we bought it and the frame is not structurally safe. Apparently Pauly is ok with selling used cars in that condition. We have had tons of random issue with the car and now we know why. Their service department made of bunch off us as we kept bringing it in for the next issue (one of the reasons we decided to finally get rid of it).

.

I have had
several issues that I am not very happy about. First, I have had my new
car in for service issues 4 times. The truck has 4,000 miles. So that's 1
time every 1,000 miles. I've had some abnormal issues with my truck thus
far and I'm wondering if you sold me a lemon. First a Lug Nut bolt broke
off of my truck. I had my Wife bring the truck in with my 5 month old son.
The service department told her that it was nothing and sent her away. I
was out of town for work. My mother had to drive over and complain to the
service department. Turns out they had to replace the whole front assembly
and it was not safe for her to drive. Since then I don't feel like my car
is operating correct. Second, It took your service department 6 months to
replace a faulty radio. They never contacted me to let me know that it was
in and until after I called that they installed it. At this point I am very
unlikely to refer anyone I know to Pauly Toyota and will most likely never
buy another car from here again.

1
★☆☆☆☆

I have had
several issues that I am not very happy about. First, I have had my new
car in for service issues 4 times. The truck has 4,000 miles. So that's 1
time every 1,000 miles. I've had some abnormal issues with my truck thus
far and I'm wondering if you sold me a lemon. First a Lug Nut bolt broke
off of my truck. I had my Wife bring the truck in with my 5 month old son.
The service department told her that it was nothing and sent her away. I
was out of town for work. My mother had to drive over and complain to the
service department. Turns out they had to replace the whole front assembly
and it was not safe for her to drive. Since then I don't feel like my car
is operating correct. Second, It took your service department 6 months to
replace a faulty radio. They never contacted me to let me know that it was
in and until after I called that they installed it. At this point I am very
unlikely to refer anyone I know to Pauly Toyota and will most likely never
buy another car from here again.

Pros: THey will Sell You a car

Cons: They wont fix it