Walgreens

★☆☆☆☆
There's A Way To Stay Well.
  • 2020 S Macarthur Blvd

    Springfield, IL 62704

    Map & Directions
  • 217-744-1880

About Walgreens

Categories
  • Pharmacies
  • Convenience Stores
  • Photo Finishing
  • Beauty Supplies Stores
  • Beauty Supply Sales
  • Cosmetics
  • Perfume
  • Greeting Cards
  • Stationery Stores
Details
  • Vitamins
  • Wheelchairs
  • First Aid Supplies
  • Greeting Cards
Hours
M-Su 24hr
Year Established
  • 1901
Keywords
  • Pharmacy
  • Photo
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Apple Pay
Services
  • Photo
  • Flu Shots
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In conclusion to the following story, I ended up going to CVS and got exactly what I needed in less than 5 minutes for 1/10th of the cost. Walgreens is a RIP OFF who don't know how to treat their customers!\r\n\r\nI have been going through the Invitro Process and have spent (in combo with my insurance) over $10,000 in prescriptions over the last 2 months at this particular Walgreens. I am at the end of a cycle and called in a refill on some needles that I needed to finish off a prescription. I used their ""Prefill"" service and TYPED IN the prescription number and they filled the wrong needles (I even took the bag with the prescription number in to show them). Not only did they fill the wrong needles, but then (even though I had 3 refills according to the Dr.) they refused to fill the correct needles. When I called the store to correct the problem, I was treated as though I was stupid and didn't know what I was given. After trying to correct the situation by phone and being hung up on, I went into the store. At this point, again, I was treated like I was stupid and told that I ""Didn't have a prescription for what I needed"" and that I would have to pay additional for what I did need. I then told them just to fill what they had on file and they told me to wait. I sat down with my husband and cousin and we were discussing the situation and this ""pharmacist tech"" who had been ""helping"" me ALL NIGHT, decides that I'm making a disturbance and that I needed to be quiet or leave. At this point, Walgreens will NEVER get my business again and that is exactly what I told this horrible girl who was probably all of about 20 years old. How do you treat people (not to mention pregnant people) like that? In any other situation/business she would have been fired for treating a customer like that! I went to CVS and got what I needed in 5 minutes and where Walgreens was going to charge me $23.98 for what I needed, I got it from CVS for $2.38.

0
★☆☆☆☆

In conclusion to the following story, I ended up going to CVS and got exactly what I needed in less than 5 minutes for 1/10th of the cost. Walgreens is a RIP OFF who don't know how to treat their customers!\r\n\r\nI have been going through the Invitro Process and have spent (in combo with my insurance) over $10,000 in prescriptions over the last 2 months at this particular Walgreens. I am at the end of a cycle and called in a refill on some needles that I needed to finish off a prescription. I used their ""Prefill"" service and TYPED IN the prescription number and they filled the wrong needles (I even took the bag with the prescription number in to show them). Not only did they fill the wrong needles, but then (even though I had 3 refills according to the Dr.) they refused to fill the correct needles. When I called the store to correct the problem, I was treated as though I was stupid and didn't know what I was given. After trying to correct the situation by phone and being hung up on, I went into the store. At this point, again, I was treated like I was stupid and told that I ""Didn't have a prescription for what I needed"" and that I would have to pay additional for what I did need. I then told them just to fill what they had on file and they told me to wait. I sat down with my husband and cousin and we were discussing the situation and this ""pharmacist tech"" who had been ""helping"" me ALL NIGHT, decides that I'm making a disturbance and that I needed to be quiet or leave. At this point, Walgreens will NEVER get my business again and that is exactly what I told this horrible girl who was probably all of about 20 years old. How do you treat people (not to mention pregnant people) like that? In any other situation/business she would have been fired for treating a customer like that! I went to CVS and got what I needed in 5 minutes and where Walgreens was going to charge me $23.98 for what I needed, I got it from CVS for $2.38.

Pros: Nothing

Cons: Bad Pharmacist, Wait time is HORRIBLE, and I can get the same thing for 1/10th the cost at CVS

Message from Walgreens

Walgreens is more than a pharmacy leader - we're your community health care resource, with more than 7,000 locations in 50 states and Puerto Rico. We have the most drive-thru and 24-hour pharmacies in the country, along with the products and services you need to help you feel your best.



Our convenient locations also make it easy and affordable to print photos and pick up everyday essentials - from snacks and groceries to cosmetics, electronics, baby supplies, pet supplies and MUCH more.



• Flu shots

• Immunizations

• Prescription refills

• Photofinishing (Digital & Film)

• Food Market

• Electronics

• Cosmetics

• Hallmark Cards

• Household Cleaning

• Baby Supplies

• Travel Supplies

• School Supplies

• Over-the-Counter Medication

• Vitamins & Supplements

• First Aid Supplies

• Allergy Medication

• Cold & Flu Medication

• Personal Care & Hygiene

• Contact Lenses (Online Only)

• Pharmacy Drive-thru

• One Hour Photo

Editorial from

In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000...

Key Points

  • FULL SHOTS ARE NOW AVAILABLE DAILY
  • FREE SHIPPING ON PRESCRIPTION REFILLS
  • FREE SHIPPING ON ALL CONTACT LENS ORDERS
 

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