Fantastic Sams

★★☆☆☆
Budget-friendly, no-appointment-necessary chain offers full service for adults, kids and special-occasion clients; facial waxing and signature salon products available.

About Fantastic Sams

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Personal Services

Personal Services
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2.0 1
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I have no complaints about "Fantastic Sams" as a business, however, this one location I have not had much luck with. I've been there three times - the first two times for a haircut which were o.k. - not great, but o.k. Each time the person who had cut my hair before had left the salon. The third time I went in for a hair cut and color and was not happy at all. The haircut wasn't the complaint but the color was awful. I was supposed to be blonde, but instead I was a redhead. And the stylist knew it. She was waiting for the color to "take" and when she checked me she said "oh", and rinsed it out before it was supposed to be "done". If she would have just said "oops, this isn't how it was supposed to look" and would have offered to correct it that would have been fine - a mistake is a mistake - but to make a mistake and then rush me out the door was wrong.

PROS: Good prices
CONS: High staff turnover rate

2
★★☆☆☆

I have no complaints about "Fantastic Sams" as a business, however, this one location I have not had much luck with. I've been there three times - the first two times for a haircut which were o.k. - not great, but o.k. Each time the person who had cut my hair before had left the salon. The third time I went in for a hair cut and color and was not happy at all. The haircut wasn't the complaint but the color was awful. I was supposed to be blonde, but instead I was a redhead. And the stylist knew it. She was waiting for the color to "take" and when she checked me she said "oh", and rinsed it out before it was supposed to be "done". If she would have just said "oops, this isn't how it was supposed to look" and would have offered to correct it that would have been fine - a mistake is a mistake - but to make a mistake and then rush me out the door was wrong.

PROS: Good prices
CONS: High staff turnover rate

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Budget-friendly, no-appointment-necessary chain offers full service for adults, kids and special-occasion clients; facial waxing and signature salon products available.

 

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