Pearle Vision

★★☆☆☆
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  • 400 W. Army Trail Road

    Bloomingdale, IL 60108

    Map & Directions
  • 630-894-2220

2.0 4
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When I first got there my first impression was that the place was not clean. On the eye exam, the battery was dead on their light to look in my eyes with. The second battery was very dim. They told me my glasses would be ready in 3 days. After 5 wks. I still don't have them, they told me on the 4th wk. they came in and the prescription was wrong. So, they got sent back. It's been another wk. I want my money back, and now they are arguing with me over time?! Horrible service.

1
★☆☆☆☆

When I first got there my first impression was that the place was not clean. On the eye exam, the battery was dead on their light to look in my eyes with. The second battery was very dim. They told me my glasses would be ready in 3 days. After 5 wks. I still don't have them, they told me on the 4th wk. they came in and the prescription was wrong. So, they got sent back. It's been another wk. I want my money back, and now they are arguing with me over time?! Horrible service.

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Not so great. I came in with eye pain and figured I needed an exam and probably reading glasses. The doctor was very unprofessional during my exam that I was paying her for she decided to stop the exam to talk on her cell phone while we are in the room. After her conversation it took her so long to find the right prescription and just didn't seem to know what she was doing. I wait like 5 days in pain for my glasses. I went in to pick them up and they had me try them on I told the doctor (who was a different doc) that my vision was little blurry she assured me it was because I was not used to wearing glasses and this would go away. I used them for a week and it did not go away and my eyes and head hurt more then ever. I went back in and was basically laughed at and told this is the first time I have ever worn glasses what did I expect. After 15 min of going back and forth with this women she said she would look at the prescription and see if any adjustments needed to be made. After another unprofessional session she found that it was off. DUH! Came back in the next couple days to pick them up. I also asked if they would send me a reminder card when I was scheduled to come in. She told me they would. Well over a year now never received anything back to having eye and head pain so I decided I am NOT going back to these losers. I am going to see an actual doctor who cares about people eyes. Never again will I go back I hope this helps someone else out there from wasting their time and money, Good luck!

1
★☆☆☆☆

Not so great. I came in with eye pain and figured I needed an exam and probably reading glasses. The doctor was very unprofessional during my exam that I was paying her for she decided to stop the exam to talk on her cell phone while we are in the room. After her conversation it took her so long to find the right prescription and just didn't seem to know what she was doing. I wait like 5 days in pain for my glasses. I went in to pick them up and they had me try them on I told the doctor (who was a different doc) that my vision was little blurry she assured me it was because I was not used to wearing glasses and this would go away. I used them for a week and it did not go away and my eyes and head hurt more then ever. I went back in and was basically laughed at and told this is the first time I have ever worn glasses what did I expect. After 15 min of going back and forth with this women she said she would look at the prescription and see if any adjustments needed to be made. After another unprofessional session she found that it was off. DUH! Came back in the next couple days to pick them up. I also asked if they would send me a reminder card when I was scheduled to come in. She told me they would. Well over a year now never received anything back to having eye and head pain so I decided I am NOT going back to these losers. I am going to see an actual doctor who cares about people eyes. Never again will I go back I hope this helps someone else out there from wasting their time and money, Good luck!

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Totally disagree with you. I have been trying to get my glasses done correctly for 10 weeks now. If you need anything more than single vision, you are in trouble, because this Pearle Vision just can't get it right. Do yourself a favor and go to a more reputable vision care place.

1
★☆☆☆☆

Totally disagree with you. I have been trying to get my glasses done correctly for 10 weeks now. If you need anything more than single vision, you are in trouble, because this Pearle Vision just can't get it right. Do yourself a favor and go to a more reputable vision care place.

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I was happy with the service from Pearle. I went in there wanting to just get new glasses, but they explained that my prescription was too old. They had me take another vision test, and good thing too because they had to change something a little bit. Anyway, it was a good experience. They care, and aren't just trying to sell you glasses.

5
★★★★★

I was happy with the service from Pearle. I went in there wanting to just get new glasses, but they explained that my prescription was too old. They had me take another vision test, and good thing too because they had to change something a little bit. Anyway, it was a good experience. They care, and aren't just trying to sell you glasses.

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