Victoria's Nails

★★★☆☆
  • 337 S Randall Rd

    South Elgin, IL 60177

    Map & Directions
  • 847-931-9359

About Victoria's Nails

Details
Hours
Sat: 9am-6pm, Sun: 11am-4pm, Mon-Fri: 10am-8pm
2.8571 7
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First of all I'd like to start out saying I do hair and nails and I know what I am talking about with this subject. I get my nails done as a relax/ me time and expect the same service or better I offer to my clients. This place is uses cheap products and they do not properly use the gel no chip polish. All brands of no chip I have worked with and all brands in general require three main steps. There is a base gel, the gel color, then a top coat. There should be a minimum of 30 seconds under a led light and one minute under uv between each step. This place, not once, but three times (including my friends) has failed to use the base gel. This is cheap business and results in instant peeling as soon as hands hit water. No chip is suppose to be guaranteed for min 7 days. When I paint my clients nails, it lasts 10. My friend had hers done and the next day it peeled. We went back to give them a second chance and when I told her in front of the tech that they still weren't doing it right ans it wouldn't last the tech told my friend I didn't know what I was talking about. Little did she know. Sure enough the next day both of ours peeled off both hands... When we went to try to get a refund they hesitated, Argued, and still tried to say they did It correctly. Then they called the boss and he argued over my friend about the procedure, the products, and services and finally said just take your money. This is horrible service, customer service, and practice and gives the beauty industry a bad name. Train right, do right or close down.

1
★☆☆☆☆

First of all I'd like to start out saying I do hair and nails and I know what I am talking about with this subject. I get my nails done as a relax/ me time and expect the same service or better I offer to my clients. This place is uses cheap products and they do not properly use the gel no chip polish. All brands of no chip I have worked with and all brands in general require three main steps. There is a base gel, the gel color, then a top coat. There should be a minimum of 30 seconds under a led light and one minute under uv between each step. This place, not once, but three times (including my friends) has failed to use the base gel. This is cheap business and results in instant peeling as soon as hands hit water. No chip is suppose to be guaranteed for min 7 days. When I paint my clients nails, it lasts 10. My friend had hers done and the next day it peeled. We went back to give them a second chance and when I told her in front of the tech that they still weren't doing it right ans it wouldn't last the tech told my friend I didn't know what I was talking about. Little did she know. Sure enough the next day both of ours peeled off both hands... When we went to try to get a refund they hesitated, Argued, and still tried to say they did It correctly. Then they called the boss and he argued over my friend about the procedure, the products, and services and finally said just take your money. This is horrible service, customer service, and practice and gives the beauty industry a bad name. Train right, do right or close down.

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Outstanding services, I have been going there for over 5 years and I could not be happier. They have great women that do an outstanding job. The owners are super friendly and accommodating. There was plenty of time that I had visited that solon close to their closing hours and they always took me in. I have my favorite girl that does my nails and her name is Kristina. I am an extremely picky customer and this girl does it right every time. My mother in law goes to this place as well and she loves it. She usually comes in and goes with anyone and has never been unhappy. She thanked me for referring her to Victoria Nails.

5
★★★★★

Outstanding services, I have been going there for over 5 years and I could not be happier. They have great women that do an outstanding job. The owners are super friendly and accommodating. There was plenty of time that I had visited that solon close to their closing hours and they always took me in. I have my favorite girl that does my nails and her name is Kristina. I am an extremely picky customer and this girl does it right every time. My mother in law goes to this place as well and she loves it. She usually comes in and goes with anyone and has never been unhappy. She thanked me for referring her to Victoria Nails.

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I have been to Victoria nail several time to have my nails done. They do a very good on the nails. I then decieded to treat myself to a pedicure, that was just ok. They dont let you soak long enough & they do not do a good message on your feet or legs. I recommend the nails, just not the pedicure. Bottom line, I do not have time to go to 2 salons, 1 for nails & 1 for pedicure, therefore I will have to find another salon that does both service equally good. Sorry Victoria nails.

2
★★☆☆☆

I have been to Victoria nail several time to have my nails done. They do a very good on the nails. I then decieded to treat myself to a pedicure, that was just ok. They dont let you soak long enough & they do not do a good message on your feet or legs. I recommend the nails, just not the pedicure. Bottom line, I do not have time to go to 2 salons, 1 for nails & 1 for pedicure, therefore I will have to find another salon that does both service equally good. Sorry Victoria nails.

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I have visited several nail spas and none meet the quality of work as does Victoria Nails. They are highly experienced and know what they are doing and do not rush and because they do not rush, you get a #1 job done. I've never left being unhappy and doubt I ever will be. All the personnel are great and I think highly of all of them. My favorite gal, however, is Krystna who does excellent gel nails. You will be happy with all the nail experts.

1
★☆☆☆☆

I have visited several nail spas and none meet the quality of work as does Victoria Nails. They are highly experienced and know what they are doing and do not rush and because they do not rush, you get a #1 job done. I've never left being unhappy and doubt I ever will be. All the personnel are great and I think highly of all of them. My favorite gal, however, is Krystna who does excellent gel nails. You will be happy with all the nail experts.

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When I have needed to get in at the last moment, they have gotten me in for an appointment. At Christmas I was desperate and Nina got me in. I have been very happy with the service I have received.

4
★★★★☆

When I have needed to get in at the last moment, they have gotten me in for an appointment. At Christmas I was desperate and Nina got me in. I have been very happy with the service I have received.

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The staff at Victoria's Nails are good, but not I have seen better. The price was good for the work that was done. They are very friendly, and have many nail designs to chose from. This is a good place to go for a last minute appointment, but if you are looking for something better, I would try somewhere else.

3
★★★☆☆

The staff at Victoria's Nails are good, but not I have seen better. The price was good for the work that was done. They are very friendly, and have many nail designs to chose from. This is a good place to go for a last minute appointment, but if you are looking for something better, I would try somewhere else.

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0 out of 1 people found this review helpful.

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I had visited this place recently with one of my freind to get done some nail job, and i really liked tgis place firts o all they do a wonderful nail job very satisfactory and also at a very resonable price....staff is very co operative and very good , they treat you vey well , they give u the atmost time for the job, and they do not hurry up , like other nail studios, they have good designs, i would recommned it...

4
★★★★☆

I had visited this place recently with one of my freind to get done some nail job, and i really liked tgis place firts o all they do a wonderful nail job very satisfactory and also at a very resonable price....staff is very co operative and very good , they treat you vey well , they give u the atmost time for the job, and they do not hurry up , like other nail studios, they have good designs, i would recommned it...

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