The Whitehall Hotel Chicago Hotels

★★★☆☆
Book your Warner hotels for FALL/WINTER TODAY. Amazing deals for NEW reservations. Act FAST! Save Money Now.
  • 105 E. Delaware Place

    Chicago, IL 60611

    Map & Directions
  • 866-215-6641

About The Whitehall Hotel Chicago Hotels

Hours
Daily 24 Hours

Hotels & Travel

Hotels & Travel
More choices in Chicago:
Resultset_next

Kimpton Hotel Monaco Chicago

225 N Wabash Ave Chicago, IL

Resultset_next

The Drake, a Hilton Hotel

140 East Walton Place Chicago, IL

3.3571 14
Hi! Sign in to let us know how The Whitehall Hotel Chicago Hotels was?
Write a Review
.

I stayed here last October. It's one of the older buildings giving it a cozy feel. The staff was polite and helpful. I didn't mind the size of the room at all. Smaller then newer hotels. However i did have a problem with the fact that if i wanted to access the internet to check my bank account or look something up, i had to pay $10 to access it for ONE DAY!!! I thought that to be outrageous when other hotels offer it for free! Oh and the TVs were not updated at all and offered few channels! After a day exploring Chicago it would be nice to find a decent show or movie to watch! I think for a hotel trying to be high class they lack a few necessary updates!

1
★★★☆☆

I stayed here last October. It's one of the older buildings giving it a cozy feel. The staff was polite and helpful. I didn't mind the size of the room at all. Smaller then newer hotels. However i did have a problem with the fact that if i wanted to access the internet to check my bank account or look something up, i had to pay $10 to access it for ONE DAY!!! I thought that to be outrageous when other hotels offer it for free! Oh and the TVs were not updated at all and offered few channels! After a day exploring Chicago it would be nice to find a decent show or movie to watch! I think for a hotel trying to be high class they lack a few necessary updates!

.

I send all out of towners to this hotel. Its priced great for its location and has a great restaurant-bar. Rooms are updated but a little small, expected for an older building. would definitely recommend!

2
★★★★☆

I send all out of towners to this hotel. Its priced great for its location and has a great restaurant-bar. Rooms are updated but a little small, expected for an older building. would definitely recommend!

Pros: location

Cons: smaller rooms

.

... due to staffs inability to deliver roll-away bed in a timely manner... ... we requested a roll-away in our reservation. I confirmed the need for a roll-away bed the day before our arrival; asked for the roll-away to be brought-up when we checked-in at 7:00PM, waited for 45 minutes, no bed. Left for dinner at 8:15PM... still no roll-away bed. At 10:15 PM we returned from dinner. Called front desk, were told we would be getting the bed "Shortly". At 11:15PM, front desk staff asked us if the bed had come yet (NO...), would see if a bellhop (!) could deliver one, as housekeeping had gone home for the evening at 11:00PM... numerous calls back and forth to and from the front desk... at 12:30AM, front desk "offered" to move us to a lesser-quality room (we were in a rack-rate King "Prestige" room) with two DOUBLE BEDS... I had taken a sleeping aid at 11:00PM, was in NO SHAPE to move to another room. Finally, WE SUGGESTED that the staff bring up a bunch of pillows for our daughter to sleep on... these people are not the brightest crayons in the box.

Instead of staying here, stay at the Tremont Hotel, right behind this hotel on Chestnut. Same quality and style, same distance to all Chicago venues, and a much more responsive staff... The WHITEHALL HAS ABSOLUTELY HORRIFIC STAFF. We complained to the front desk staff the next day. We were very, VERY careful to be respectful to the front desk staff, and were offered only an upgrade on our "next" (!) stay. We were told the hotel manager, "ALEX," would call us... 3 weeks later, still waiting for ALEX TO CALL. Go To THE TREMONT HOTEL!! Plus, A Bonus - DITKA'S is attached to THE TREMONT HOTEL.

1
★★☆☆☆

... due to staffs inability to deliver roll-away bed in a timely manner... ... we requested a roll-away in our reservation. I confirmed the need for a roll-away bed the day before our arrival; asked for the roll-away to be brought-up when we checked-in at 7:00PM, waited for 45 minutes, no bed. Left for dinner at 8:15PM... still no roll-away bed. At 10:15 PM we returned from dinner. Called front desk, were told we would be getting the bed "Shortly". At 11:15PM, front desk staff asked us if the bed had come yet (NO...), would see if a bellhop (!) could deliver one, as housekeeping had gone home for the evening at 11:00PM... numerous calls back and forth to and from the front desk... at 12:30AM, front desk "offered" to move us to a lesser-quality room (we were in a rack-rate King "Prestige" room) with two DOUBLE BEDS... I had taken a sleeping aid at 11:00PM, was in NO SHAPE to move to another room. Finally, WE SUGGESTED that the staff bring up a bunch of pillows for our daughter to sleep on... these people are not the brightest crayons in the box.

Instead of staying here, stay at the Tremont Hotel, right behind this hotel on Chestnut. Same quality and style, same distance to all Chicago venues, and a much more responsive staff... The WHITEHALL HAS ABSOLUTELY HORRIFIC STAFF. We complained to the front desk staff the next day. We were very, VERY careful to be respectful to the front desk staff, and were offered only an upgrade on our "next" (!) stay. We were told the hotel manager, "ALEX," would call us... 3 weeks later, still waiting for ALEX TO CALL. Go To THE TREMONT HOTEL!! Plus, A Bonus - DITKA'S is attached to THE TREMONT HOTEL.

Pros: Beautiful Decor, quality updates throughout - doesn't make-up for inadequate staff

Cons: Un-empowered front desk staff; inept housekeeping, poor staff communication

.

Probably the finest hotel that we have ever stayed at. The room was beautifully decorated and spacious with a great view. The beds (and bedding) were luxurious. We can't say enough about the wonderful concierge, Ron. He made reservations, recommended excellent dining, provided directions, shopping options and more. It may seem minor, but he really did make our trip much more enjoyable. The bar had good wine and the breakfast in the reataurant was very good too. All staff were friendly and helpful. We can't wait to stay at the Whitehall again!

2
★★★★★

Probably the finest hotel that we have ever stayed at. The room was beautifully decorated and spacious with a great view. The beds (and bedding) were luxurious. We can't say enough about the wonderful concierge, Ron. He made reservations, recommended excellent dining, provided directions, shopping options and more. It may seem minor, but he really did make our trip much more enjoyable. The bar had good wine and the breakfast in the reataurant was very good too. All staff were friendly and helpful. We can't wait to stay at the Whitehall again!

Pros: Absolutely everything!

Cons: None.

.

My boyfriend and I visited Chicago in January 07 over his birthday weekend and stayed at the Whitehall Hotel. The value for the location and quality of the room was incredible! It was SUPER convenient to get to Michigan Ave, State St, etc. The closest train stop to get to the airport was also convenient even in the cold of mid-Jan! The concierge was super friendly and knowing it was his birthday, generously upgraded our room at no request and no cost! The room was clean and had a lovely marble bathroom. Perfect for a romantic weekend getaway. Don't expect much from the lounge on the first floor. Although the atmosphere looks inviting, it isn't open late. There are plenty of open spots nearby though. I ordered champagne and berries to the room at a specific time and it was delivered accordingly. The concierge offered tons of information and checked us in to our departing flight online. The stay was very comfortable!

2
★★★★★

My boyfriend and I visited Chicago in January 07 over his birthday weekend and stayed at the Whitehall Hotel. The value for the location and quality of the room was incredible! It was SUPER convenient to get to Michigan Ave, State St, etc. The closest train stop to get to the airport was also convenient even in the cold of mid-Jan! The concierge was super friendly and knowing it was his birthday, generously upgraded our room at no request and no cost! The room was clean and had a lovely marble bathroom. Perfect for a romantic weekend getaway. Don't expect much from the lounge on the first floor. Although the atmosphere looks inviting, it isn't open late. There are plenty of open spots nearby though. I ordered champagne and berries to the room at a specific time and it was delivered accordingly. The concierge offered tons of information and checked us in to our departing flight online. The stay was very comfortable!

Pros: VALUE, service, convenient location, cleanliness

Cons: Lounge not open late

.

This place is very old and the rooms show signs of its age. The staff is very nice and location is great, but it can't make up for the rooms.

1
★★☆☆☆

This place is very old and the rooms show signs of its age. The staff is very nice and location is great, but it can't make up for the rooms.

.

The Whitehall Hotel is definitely not bad. It is kind of old though, and its age shows. The room rates are expensive, but what can you expect. The room was okay, but the carpet was disgusting. I expect top quality for the money I am paying them. The elevator was small. We had problems with the air conditioning. Staff was pretty nice though.

3
★★★☆☆

The Whitehall Hotel is definitely not bad. It is kind of old though, and its age shows. The room rates are expensive, but what can you expect. The room was okay, but the carpet was disgusting. I expect top quality for the money I am paying them. The elevator was small. We had problems with the air conditioning. Staff was pretty nice though.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This hotel has the grandeur of a four star. The ambiance is romantic. The bathrooms have marble floors and sinks. The beds make you sleepy looking at them with soft pillows and mattress pads. Upon entering the room on the desk is chocolate covered strawberries and other goodies. The prices is unbelievable for this quality historic hotel.

5
★★★★★

This hotel has the grandeur of a four star. The ambiance is romantic. The bathrooms have marble floors and sinks. The beds make you sleepy looking at them with soft pillows and mattress pads. Upon entering the room on the desk is chocolate covered strawberries and other goodies. The prices is unbelievable for this quality historic hotel.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We felt welcomed and quickly got to know the bell staff that we got real friendly with. We enjoyed the service of them opening doors for us. We had a very nice time. The management offered to up our room on our next visit. Which was very nice. We just kept telling them all how nice and helpful they were. My husband used the concierge who was remarkable and got him tickets to the Big game (yesterday) now who could ask for more? ( awesome restaurant downstairs too. Olive oil and pizza was divine)

2
★★★★☆

We felt welcomed and quickly got to know the bell staff that we got real friendly with. We enjoyed the service of them opening doors for us. We had a very nice time. The management offered to up our room on our next visit. Which was very nice. We just kept telling them all how nice and helpful they were. My husband used the concierge who was remarkable and got him tickets to the Big game (yesterday) now who could ask for more? ( awesome restaurant downstairs too. Olive oil and pizza was divine)

.

I have stayed in a numerous hotels and this hotel was not a luxury hotel. I did not find anything great about my stay. The only thing good about the hotel is the location but the Drake by far is a much better hotel. The service was the worst I have ever had in all my traveling years and the staff was by far the snobbiest. They acted like we were blessed to stay in their hotel and if there was a problem we could go elsewhere.

0
★☆☆☆☆

I have stayed in a numerous hotels and this hotel was not a luxury hotel. I did not find anything great about my stay. The only thing good about the hotel is the location but the Drake by far is a much better hotel. The service was the worst I have ever had in all my traveling years and the staff was by far the snobbiest. They acted like we were blessed to stay in their hotel and if there was a problem we could go elsewhere.

Pros: Bad service

.

Really nice location, right there on Mich Ave. You had to find good deals on the internet if you want to stay at this place so you dont overpay. The room was good. It was a good size and it was clean. We got a room with mich ave view so it was nice. We ordered room service and the food was good. The coffee though was great. Make sure you tried the coffee in the morning. The front desk was really friendly and helpful. I would go back to this hotel.

2
★★★★☆

Really nice location, right there on Mich Ave. You had to find good deals on the internet if you want to stay at this place so you dont overpay. The room was good. It was a good size and it was clean. We got a room with mich ave view so it was nice. We ordered room service and the food was good. The coffee though was great. Make sure you tried the coffee in the morning. The front desk was really friendly and helpful. I would go back to this hotel.

Pros: Close to Mich Ave, Clean, good size room, Friendly service

.

How can this place be put in the category of luxury hotels?" I was treated poorly at the bar. Restaurant service is horrible. I wouldn't waste my money at a room here ever again.

1
★★☆☆☆

How can this place be put in the category of luxury hotels?" I was treated poorly at the bar. Restaurant service is horrible. I wouldn't waste my money at a room here ever again.

Pros: nice decor

Cons: horrible service

.

I cannot imagine why a man as wealthy as Mick Jagger would stay here. Perhaps staff was suffering from the Stones' visit (reputedly) earlier in the week, but I found hotel personnel to be bumbling and graceless. The room was okay. Two weeks later, I had the pleasure of staying at The Drake, which is the hotel that The Whitehall only thinks it is.

1
★★☆☆☆

I cannot imagine why a man as wealthy as Mick Jagger would stay here. Perhaps staff was suffering from the Stones' visit (reputedly) earlier in the week, but I found hotel personnel to be bumbling and graceless. The room was okay. Two weeks later, I had the pleasure of staying at The Drake, which is the hotel that The Whitehall only thinks it is.

Pros: location, cachet

Cons: incompetent staff, mediocre room

.

Some of the best towels in any hotel. We loved the ammenities and the care.
The staff is excellent and well trained.

2
★★★★★

Some of the best towels in any hotel. We loved the ammenities and the care.
The staff is excellent and well trained.

 

Wait, you're the expert.

If you've been to or used The Whitehall Hotel Chicago Hotels, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review