Epp's Custom Heating & Air, Inc

★★★★☆
  • 100 Grace Ln

    Fox River Grove, IL 60021

    Map & Directions
  • 847-516-8221

About Epp's Custom Heating & Air, Inc

Categories
Hours
Daily 9am-5pm

Home Construction & Remodeling

Home Construction & Remodeling
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Bill Epps is the best HVAC & plumber in the area. He came to our home and fixed our water heater on a Friday night at standard rates while everyone else wanted time and a half. The guy that wrote the review before me must work for the competition becuase he is full of it. This summer Bill came over when our AC was shutting down and instead of trying to sell us a brand new unit he fixed the old one. He does a lot for the local community of Fox River Grove and is a man of his word.

5
★★★★★

Bill Epps is the best HVAC & plumber in the area. He came to our home and fixed our water heater on a Friday night at standard rates while everyone else wanted time and a half. The guy that wrote the review before me must work for the competition becuase he is full of it. This summer Bill came over when our AC was shutting down and instead of trying to sell us a brand new unit he fixed the old one. He does a lot for the local community of Fox River Grove and is a man of his word.

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I have lived in my house since 1983. We have a boiler heating system in our house. I have spent thousands of dollars, even replacing the unit, to correct the inadequate heating situation we were living with. Epp's Custom Heating and Air came to my rescue when Bill found the problem in five minutes and corrected it immediately. Customer service - Geat. Bill explains everything he is doing and why he is doing it. I will and have recommended Epp's Custom Heating and Air to everyone I know that has a heating or air conditioning problem or needs to install a new heating or air conditioning system. His prices are great. He backs up service and products with an excellant warranty.

5
★★★★★

I have lived in my house since 1983. We have a boiler heating system in our house. I have spent thousands of dollars, even replacing the unit, to correct the inadequate heating situation we were living with. Epp's Custom Heating and Air came to my rescue when Bill found the problem in five minutes and corrected it immediately. Customer service - Geat. Bill explains everything he is doing and why he is doing it. I will and have recommended Epp's Custom Heating and Air to everyone I know that has a heating or air conditioning problem or needs to install a new heating or air conditioning system. His prices are great. He backs up service and products with an excellant warranty.

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Bill at Epps is AWFUL to deal with. He's great when SELLING to you, but God forbid you need service.... he was, in our opinion, just awful to deal with. They were supposed to have a part to us in one to two days tops, with a call to us BEFORE ordering it.... NO call... one full WEEK later, they call and want to install it and then complain to us, THE CUSTOMER, about how far they had to drive to get the part! Are you kidding me??!

1
★☆☆☆☆

Bill at Epps is AWFUL to deal with. He's great when SELLING to you, but God forbid you need service.... he was, in our opinion, just awful to deal with. They were supposed to have a part to us in one to two days tops, with a call to us BEFORE ordering it.... NO call... one full WEEK later, they call and want to install it and then complain to us, THE CUSTOMER, about how far they had to drive to get the part! Are you kidding me??!

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