Steak 'n Shake

first off East Peoria steak n shake is awesome no doubt NOT EVERYONE THAT WORKS THERE IS STUPID AND you shouldn't be hairest I take peoples orders perfectly fine and our food is never cold and we only have one dumbass manager. Other than that i think you just have a stick up your but.!! so take it out now and realise if you wanted cheep food go to hardees if you want great food. go to steak n shake

I love the SnS food. I worked there for many years as a managerand general employee. This East Peoria store though is cursed with some of the dumbest staff and a district manager that thinks he is a playboy. We have had cold chilli over half the time I have ordered it and I do so alot. I have had my food delivered to other tables, then brought back to me after it was left at said tables. I have had just you basic order screwed up because the waiter did not write it down. He went by memory. I have had a waitress want to play tug of war with my plate as she was handing it to me. I have had my order taken while I was with a guest and the waitress walk away and not take my guest's order. The list goes on. I follow this creed...If the waiter is male, or a blonde or redhead they are not taking my order!!!! There error rate is in the 80% area and good luck with going to management or their DM. I spent over a week with the DM on a problem with this store and it was just ridiculous the results.