Steak 'n Shake

★★★☆☆
  • 99 Conference Center Drive

    East Peoria, IL 61611

    Map & Directions
  • 309-699-4331

About Steak 'n Shake

Categories
  • Hamburgers
  • Traditional American Restaurants
  • Breakfast
Details
  • Carry Out
Hours
M-Su 24hr
Year Established
  • 1934
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Food

Food
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Hardee's

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2.5 2
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.

first off East Peoria steak n shake is awesome no doubt NOT EVERYONE THAT WORKS THERE IS STUPID AND you shouldn't be hairest I take peoples orders perfectly fine and our food is never cold and we only have one dumbass manager. Other than that i think you just have a stick up your but.!! so take it out now and realise if you wanted cheep food go to hardees if you want great food. go to steak n shake

4
★★★★☆

first off East Peoria steak n shake is awesome no doubt NOT EVERYONE THAT WORKS THERE IS STUPID AND you shouldn't be hairest I take peoples orders perfectly fine and our food is never cold and we only have one dumbass manager. Other than that i think you just have a stick up your but.!! so take it out now and realise if you wanted cheep food go to hardees if you want great food. go to steak n shake

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I love the SnS food. I worked there for many years as a managerand general employee. This East Peoria store though is cursed with some of the dumbest staff and a district manager that thinks he is a playboy. We have had cold chilli over half the time I have ordered it and I do so alot. I have had my food delivered to other tables, then brought back to me after it was left at said tables. I have had just you basic order screwed up because the waiter did not write it down. He went by memory. I have had a waitress want to play tug of war with my plate as she was handing it to me. I have had my order taken while I was with a guest and the waitress walk away and not take my guest's order. The list goes on. I follow this creed...If the waiter is male, or a blonde or redhead they are not taking my order!!!! There error rate is in the 80% area and good luck with going to management or their DM. I spent over a week with the DM on a problem with this store and it was just ridiculous the results.

0
★☆☆☆☆

I love the SnS food. I worked there for many years as a managerand general employee. This East Peoria store though is cursed with some of the dumbest staff and a district manager that thinks he is a playboy. We have had cold chilli over half the time I have ordered it and I do so alot. I have had my food delivered to other tables, then brought back to me after it was left at said tables. I have had just you basic order screwed up because the waiter did not write it down. He went by memory. I have had a waitress want to play tug of war with my plate as she was handing it to me. I have had my order taken while I was with a guest and the waitress walk away and not take my guest's order. The list goes on. I follow this creed...If the waiter is male, or a blonde or redhead they are not taking my order!!!! There error rate is in the 80% area and good luck with going to management or their DM. I spent over a week with the DM on a problem with this store and it was just ridiculous the results.

Pros: Usually can get served quickly

Cons: Dumbest servers and managers around

Message from Steak 'n Shake

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.



For over 80 years, the company’s name has been symbolic of its heritage. The word “steak” stood for steakburger. The term “shake” stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.



Today, Steak 'n Shake remains the “better burger” leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.

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