Shoe of A Different Color

★★☆☆☆

About Shoe of A Different Color

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  • Shoe Stores
  • Women's Clothing Stores
  • Bridal Shops

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207 W Main St Fort Wayne, IN

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5812 Maplecrest Rd Fort Wayne, IN

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WHAT NERVE! I Went in to pick up my shoes and other things I had ordered and they were closed...they went out of business and didn't tell anyone! I will be persuing my legal rights and anyone in the same boat should do the same!

1
★☆☆☆☆

WHAT NERVE! I Went in to pick up my shoes and other things I had ordered and they were closed...they went out of business and didn't tell anyone! I will be persuing my legal rights and anyone in the same boat should do the same!

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Even if you are competitors...I am a small business entrepeneur and WILL NOT shop with a store that puts others shops reputations on the line...it's unprofessional and if they are willing to gossip about other businesses when they should support one another...especially ones that send them business...what are they saying about their customers behind THEIR backs? Not a good thing and the gossiping should probably stop as this is considered to be defamation of character...there's free speech certainly, but this is something you can be sued for and not worth puting your business on the line for someone who gets on your nerves. cora

1
★☆☆☆☆

Even if you are competitors...I am a small business entrepeneur and WILL NOT shop with a store that puts others shops reputations on the line...it's unprofessional and if they are willing to gossip about other businesses when they should support one another...especially ones that send them business...what are they saying about their customers behind THEIR backs? Not a good thing and the gossiping should probably stop as this is considered to be defamation of character...there's free speech certainly, but this is something you can be sued for and not worth puting your business on the line for someone who gets on your nerves. cora

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The women in this store were very friendly upon my initial visit nearly a month and a half ago. I was excited to find what I thought was a great veil and shoes - for a good price. I live outside of Fort Wayne now, and was happy to be able to find things to complete my wedding day ensemble while with my mom. When we told them I lived out of town, they assured me it wouldn't be a problem - they ship items all the time, and it only takes about a week to get them in. So I paid in full and left them with my address and approval to ship the veil and shoes to me once they come in. A week later I get a call that they are shipping them. Great!

Nearly two weeks later (when I'm starting to get anxious about where they are), my mom gets a call - they haven't shipped them yet, and couldn't figure out how to ship them to me (I live in Canada). They didn't bother to call ME in this time to tell me they hadn't shipped yet. My mom helps them figure out whatever they couldn't figure out - and they ship them a few days later. I was thrilled to get the box, only to open it and discover that they ONLY MAILED THE VEIL. The shoes were not included. For whatever reason, they held onto the shoes.

When we called to complain, they seemed unconcerned by the fact that I'd now waited a full month for items they assured me I would have in 2 weeks or less. We demanded they be sent overnight, as I'm not able to get dress fittings done until I have my shoes. The woman on the phone AGREED to overnight them. Well, here we are three business days later and I have no shoes. We called to see if we could get a tracking number, and guess what? They sent them regular mail. They didn't even bother to have the decency to call and tell me that they were going against their word.

I am now 7 weeks out from my wedding date - and I am still waiting on my shoes.

1
★☆☆☆☆

The women in this store were very friendly upon my initial visit nearly a month and a half ago. I was excited to find what I thought was a great veil and shoes - for a good price. I live outside of Fort Wayne now, and was happy to be able to find things to complete my wedding day ensemble while with my mom. When we told them I lived out of town, they assured me it wouldn't be a problem - they ship items all the time, and it only takes about a week to get them in. So I paid in full and left them with my address and approval to ship the veil and shoes to me once they come in. A week later I get a call that they are shipping them. Great!

Nearly two weeks later (when I'm starting to get anxious about where they are), my mom gets a call - they haven't shipped them yet, and couldn't figure out how to ship them to me (I live in Canada). They didn't bother to call ME in this time to tell me they hadn't shipped yet. My mom helps them figure out whatever they couldn't figure out - and they ship them a few days later. I was thrilled to get the box, only to open it and discover that they ONLY MAILED THE VEIL. The shoes were not included. For whatever reason, they held onto the shoes.

When we called to complain, they seemed unconcerned by the fact that I'd now waited a full month for items they assured me I would have in 2 weeks or less. We demanded they be sent overnight, as I'm not able to get dress fittings done until I have my shoes. The woman on the phone AGREED to overnight them. Well, here we are three business days later and I have no shoes. We called to see if we could get a tracking number, and guess what? They sent them regular mail. They didn't even bother to have the decency to call and tell me that they were going against their word.

I am now 7 weeks out from my wedding date - and I am still waiting on my shoes.

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One of the best people I dealt w/planning my wedding.Will go out of their way to be sure you are happy. I had purchased shoes from them and included in the price is dyeing. All you have to do is bring in a sample of what color you need the shoes to be. So, I brought in a swatch from my wedding dress and they dyed my shoes and the purse I bought from them too. When I picked up my shoes and purse, the color didn't look right and I when I told them, they said if I tried them with my wedding dress, and still wanted them darker, I could bring them back in and they would re-dye them, at no charge. They were right though, they were the perfect shade. They also have jewelry there that you can order and the variety is AWESOME! I spent under $50 and got a necklace, earrings, and bracelet in the color I wanted and they were just beautiful. They are able to make the necklace longer/shorter if you don't like the size when you get it. I had incorporated hearts in my wedding and they had a heart card box to rent and it was just perfect. Yes, they are more than shoes! Prom dresses, formal dresses,mother of the bride dresses,shoes, jewelry, card boxes, you name it! They payed attention to me, asked me questions about my wedding, just acted like they cared. And you should have heard the stories one lady had about Toumas! She has some nightmare stories other customers told her that she can share too! All around, go here. They have great customer service, products and great advice.

PROS: Great customer service, honest, friendly,professional,trustworthy
CONS: Can't think of one thing!

5
★★★★★

One of the best people I dealt w/planning my wedding.Will go out of their way to be sure you are happy. I had purchased shoes from them and included in the price is dyeing. All you have to do is bring in a sample of what color you need the shoes to be. So, I brought in a swatch from my wedding dress and they dyed my shoes and the purse I bought from them too. When I picked up my shoes and purse, the color didn't look right and I when I told them, they said if I tried them with my wedding dress, and still wanted them darker, I could bring them back in and they would re-dye them, at no charge. They were right though, they were the perfect shade. They also have jewelry there that you can order and the variety is AWESOME! I spent under $50 and got a necklace, earrings, and bracelet in the color I wanted and they were just beautiful. They are able to make the necklace longer/shorter if you don't like the size when you get it. I had incorporated hearts in my wedding and they had a heart card box to rent and it was just perfect. Yes, they are more than shoes! Prom dresses, formal dresses,mother of the bride dresses,shoes, jewelry, card boxes, you name it! They payed attention to me, asked me questions about my wedding, just acted like they cared. And you should have heard the stories one lady had about Toumas! She has some nightmare stories other customers told her that she can share too! All around, go here. They have great customer service, products and great advice.

PROS: Great customer service, honest, friendly,professional,trustworthy
CONS: Can't think of one thing!

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