Neon Nails

★☆☆☆☆

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I would not recommend this place to anyone, especially to buy a gift certificate. I used to buy gift certificates for my mothers for their birthdays and other holidays at this nail salon. Every other place has a 1 year expiration. Oh but not this place. They have a 3 month expiration. Who ever heard of that. So my mother was going to get her pedicure and manicure done for New Years Eve and when she pulled it out about 5 months later she saw that it had expired 2 months ago. Knowing she had just got this for her birthday. She called me and asked me about it. I told her to call them and see if you could go ahead and use it. They said no, they had already filed their taxes for that quarter. What the heck does that have to do with anything. They have already claimed the money but have not provided the service. I talked to the manager and he said "I'm sorry, thats my decision". I told him, so your willing to lose a loyal client over this. He didn't seem to care. I would have understood if they had a year expiration and I walk in a year and half later and try to use it. That would have been more than enough time to have used it. That was $35 dollars thrown down the toilet and in this bad economy right now thats alot of money to me. So I would not recommend this place because they are a rip off.

0
★☆☆☆☆

I would not recommend this place to anyone, especially to buy a gift certificate. I used to buy gift certificates for my mothers for their birthdays and other holidays at this nail salon. Every other place has a 1 year expiration. Oh but not this place. They have a 3 month expiration. Who ever heard of that. So my mother was going to get her pedicure and manicure done for New Years Eve and when she pulled it out about 5 months later she saw that it had expired 2 months ago. Knowing she had just got this for her birthday. She called me and asked me about it. I told her to call them and see if you could go ahead and use it. They said no, they had already filed their taxes for that quarter. What the heck does that have to do with anything. They have already claimed the money but have not provided the service. I talked to the manager and he said "I'm sorry, thats my decision". I told him, so your willing to lose a loyal client over this. He didn't seem to care. I would have understood if they had a year expiration and I walk in a year and half later and try to use it. That would have been more than enough time to have used it. That was $35 dollars thrown down the toilet and in this bad economy right now thats alot of money to me. So I would not recommend this place because they are a rip off.

 

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