317-290-1330

5402 W 38th St Indianapolis, IN 46254

bestbuy.com

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Reviews for Best Buy

Ratings_icons Whirlpool Washing Machine

Terry S.

I purchased a Front Load Whirlpool Washer. I was impressed with the friendly and courteous sales staff at Best Buys. This washer was priced way lower than the competitors and I highly recommend them to anyone who needs a washer or dryer.Before shopping I checked the reviews on line and it sure helped me going into the store knowing what other consumers preferred,Thank You Best Buys,Terry Sullivan

Posted 02/05/09 | Report Abuse

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Ratings_icons Fabulous customer service

Angela B. | insider_expert Insider Expert | Rank: 3,980

After being sold the absolutely WRONG vaccum cleaner at another location, this store's customer service desk went out of their way to be sure I could replace it. Including calling Castleton for the original receipt, helping me select the replacement honestly and realisitically, even allowing me to borrow their phone to call my husband when it looked like I'd be spending more than we'd originally talked about.

The salesman was knowledgeable, and understanding my anger at being sold something different than what we needed originally, was great at recommending a replacement. He didn't even try to upsell me, which I know he could have done easily, to the models up to two hundred dollars more than the one I ended up getting.

You need a vaccum? Stay away from Castleton. Go here.

Posted 05/23/05 | Report Abuse

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