Ross' Wrecker Svc

★★☆☆☆

About Ross' Wrecker Svc

Automotive

Automotive
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Dishonest people. Extremely disappointed in the service and way they handle themselves. I didn't not break any law so the review is accurate based on first hand experience.

1
★☆☆☆☆

Dishonest people. Extremely disappointed in the service and way they handle themselves. I didn't not break any law so the review is accurate based on first hand experience.

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Ross Wrecker is a great place if you are in need of a wrecker service!! The reviews below are people who got their car impounded and mad that SPD had Ross come tow it! Word to the wise if your nice to them they will be nice to you! :)

5
★★★★★

Ross Wrecker is a great place if you are in need of a wrecker service!! The reviews below are people who got their car impounded and mad that SPD had Ross come tow it! Word to the wise if your nice to them they will be nice to you! :)

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My experience with Ross was completely different than what is written here. I had an accident on I-74 and my truck was towed by Ross via the SPD. When I spoke to them on the phone they were friendly, helpful, and courteous. I picked the truck up today. The man who was working was friendly and actually did me a huge favor. I had never heard of Ross before the accident, but I wouldn't hesitate to call them if I ever needed a tow (I hope I don't) again. I know you may be dubious as to whether this is real or not given the other reviews - I have absolutely no affiliation with Ross or the SPD. My experience was simply a very positive one and I thought the company deserved a positive review.

5
★★★★★

My experience with Ross was completely different than what is written here. I had an accident on I-74 and my truck was towed by Ross via the SPD. When I spoke to them on the phone they were friendly, helpful, and courteous. I picked the truck up today. The man who was working was friendly and actually did me a huge favor. I had never heard of Ross before the accident, but I wouldn't hesitate to call them if I ever needed a tow (I hope I don't) again. I know you may be dubious as to whether this is real or not given the other reviews - I have absolutely no affiliation with Ross or the SPD. My experience was simply a very positive one and I thought the company deserved a positive review.

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HORRIBLE, mean, aggressive people who work there, who have some kind of contract/money in pocket deal with the Shelbyville Police Department. Call Phelps instead!!!!

1
★☆☆☆☆

HORRIBLE, mean, aggressive people who work there, who have some kind of contract/money in pocket deal with the Shelbyville Police Department. Call Phelps instead!!!!

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Several years ago, my daughter was driving on ST. RD. 44, upon approaching Town and Country Church, the road was slippery due to snow, and she slid onto the right into the church's side yard. Shortly after the police office showed up my daughter call on her cell phone our long time friend to tow her vehicle. Phelps Towing. The office approached my daughter's vehicle and informed her he contacted Ross Wrecker to tow her vehicle. My daughter explained to the officer that she already contacted the tow company SHE wanted. The officer once again informed her, he already had a wrecker "en route" and that she could call Phelps and cancel....My thoughts, our belief is that officer intimated my daughter to get Ross the job. She contacted Phelps and canceled the tow. SOMEONE is making some "fat" cash under the table...corrupt.

1
★☆☆☆☆

Several years ago, my daughter was driving on ST. RD. 44, upon approaching Town and Country Church, the road was slippery due to snow, and she slid onto the right into the church's side yard. Shortly after the police office showed up my daughter call on her cell phone our long time friend to tow her vehicle. Phelps Towing. The office approached my daughter's vehicle and informed her he contacted Ross Wrecker to tow her vehicle. My daughter explained to the officer that she already contacted the tow company SHE wanted. The officer once again informed her, he already had a wrecker "en route" and that she could call Phelps and cancel....My thoughts, our belief is that officer intimated my daughter to get Ross the job. She contacted Phelps and canceled the tow. SOMEONE is making some "fat" cash under the table...corrupt.

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Ross wrecker works with the corrupt shelbyville police department, receiving money under the table. they are a horrible service, and are a disgrace to this town.

1
★☆☆☆☆

Ross wrecker works with the corrupt shelbyville police department, receiving money under the table. they are a horrible service, and are a disgrace to this town.

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They refused to drop me home and told me their taxi service was so expensive there was not way I would want to pay for it. Left stranded by Ross'.... I tried to give them zero stars but the system won't let me.

0
★☆☆☆☆

They refused to drop me home and told me their taxi service was so expensive there was not way I would want to pay for it. Left stranded by Ross'.... I tried to give them zero stars but the system won't let me.

Cons: THEY WOULD NOT DROP ME HOME

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My car was recently impounded by the Shelby Co. Sherriff's Office and was held in Ross's Wrecker Svc lot. I was not the one driving when it was impounded, but when I went to retrieve my vehicle, the man whom I spoke with treated me as if I were a delinquent criminal . My father came with me and when this man informed me they took cash only, my father made a bad judgement call and said that this was a rip-off. I tried to control the situation before it escalated, but this man absolutely went crazy using profanity and waging a war of insults laced in curses back and forth with my dad. He then came around the counter lunging at my dad as if to strike him and I tried to separate them. When this happened he pushed me to the wall cursing at me. I understand that when you work at an impound lot there will be angry people, but I had nothing to do with the situation and the man physically assaulted me for something I didn't do. On top of that, when I did return with cash, he decided to add a $40 charge to my bill that he didn't give an explaination for. As far as I'm concerned, this is the least professional way to handle any situation regardless of profession. If I were ever in a situation where I would actually need to call a wrecker in Shelbyville, I wouldn't even for a moment consider using Ross' Wrecker Svc because of this poorly handled situation. Even worse, I'm inclined to believe that the man who tried to attack my dad and assaulted me was the owner of the company. If that's how the owner acts, then how great could his employees be?

1
★☆☆☆☆

My car was recently impounded by the Shelby Co. Sherriff's Office and was held in Ross's Wrecker Svc lot. I was not the one driving when it was impounded, but when I went to retrieve my vehicle, the man whom I spoke with treated me as if I were a delinquent criminal . My father came with me and when this man informed me they took cash only, my father made a bad judgement call and said that this was a rip-off. I tried to control the situation before it escalated, but this man absolutely went crazy using profanity and waging a war of insults laced in curses back and forth with my dad. He then came around the counter lunging at my dad as if to strike him and I tried to separate them. When this happened he pushed me to the wall cursing at me. I understand that when you work at an impound lot there will be angry people, but I had nothing to do with the situation and the man physically assaulted me for something I didn't do. On top of that, when I did return with cash, he decided to add a $40 charge to my bill that he didn't give an explaination for. As far as I'm concerned, this is the least professional way to handle any situation regardless of profession. If I were ever in a situation where I would actually need to call a wrecker in Shelbyville, I wouldn't even for a moment consider using Ross' Wrecker Svc because of this poorly handled situation. Even worse, I'm inclined to believe that the man who tried to attack my dad and assaulted me was the owner of the company. If that's how the owner acts, then how great could his employees be?

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Ever had your car break down in the middle of nowhere? I know I have, and I have needed someone to get me and my car home. I pick Ross Wrecker, because many of my friends have gotten into cases where they have needed their cars towed, and Ross has done then well. I am no exception to this fact. They were very quick getting out to me, very careful with my car, and were nice enough to drop my car off at the mechanic and then take me back home. I can't recommend them more.

4
★★★★☆

Ever had your car break down in the middle of nowhere? I know I have, and I have needed someone to get me and my car home. I pick Ross Wrecker, because many of my friends have gotten into cases where they have needed their cars towed, and Ross has done then well. I am no exception to this fact. They were very quick getting out to me, very careful with my car, and were nice enough to drop my car off at the mechanic and then take me back home. I can't recommend them more.

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