Bassett Furniture Direct

★☆☆☆☆

About Bassett Furniture Direct

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  • Furniture Stores

Home & Garden

Home & Garden
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THIS COMPANY IS HORRIBLE!!! I ordered 2 dining tables and 12 dining chairs from this company. EVERYTHING arrived damaged, and I only received 11 of my 12 chairs. I had to fight with the company for months in order for them to order replacement furniture and my 12th chair. It took 6 months, 3 deliveries, 2 appointments with a repair technician and countless phone calls and emails to finally get all of my furniture in acceptable condition. The company has deplorable customer service, and everyone tries to pass the buck rather than assist with the problems. They didn't respond to emails or phone calls. I would have to contact them a ridiculous number of times to get a response. It was an extremely stressful 6 months!!!

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★☆☆☆☆

THIS COMPANY IS HORRIBLE!!! I ordered 2 dining tables and 12 dining chairs from this company. EVERYTHING arrived damaged, and I only received 11 of my 12 chairs. I had to fight with the company for months in order for them to order replacement furniture and my 12th chair. It took 6 months, 3 deliveries, 2 appointments with a repair technician and countless phone calls and emails to finally get all of my furniture in acceptable condition. The company has deplorable customer service, and everyone tries to pass the buck rather than assist with the problems. They didn't respond to emails or phone calls. I would have to contact them a ridiculous number of times to get a response. It was an extremely stressful 6 months!!!

 

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