Scorpio Salon & Spa

★★★☆☆
  • 3835 Charlestown Rd

    New Albany, IN 47150

    Map & Directions
  • 812-941-1000

About Scorpio Salon & Spa

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Personal Services

Personal Services
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I went for a "deluxe spa pedicure" because it was 1/2 of the normal $60 price, but I would never even pay $30 again. They had me sit in an office chair that was not at all comfortable, then used some kind of rolling bowl for me to put my feet in, which was also super uncomfortable and not one bit relaxing. It was supposed to last 90-120 minutes according to their website, but barely took 60 including drying time. To top it all off, one week later all the polish has chipped off. I will never go here again.

1
★☆☆☆☆

I went for a "deluxe spa pedicure" because it was 1/2 of the normal $60 price, but I would never even pay $30 again. They had me sit in an office chair that was not at all comfortable, then used some kind of rolling bowl for me to put my feet in, which was also super uncomfortable and not one bit relaxing. It was supposed to last 90-120 minutes according to their website, but barely took 60 including drying time. To top it all off, one week later all the polish has chipped off. I will never go here again.

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I was getting my hair cut and talking to my stylist when the owner comes over and starts screaming like an idiot at my stylist because she didnt like our conversation. I felt sorry for my stylist because she was a nice girl. Anyway I will not be going back.

0
★☆☆☆☆

I was getting my hair cut and talking to my stylist when the owner comes over and starts screaming like an idiot at my stylist because she didnt like our conversation. I felt sorry for my stylist because she was a nice girl. Anyway I will not be going back.

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I went to Scorpio this past weekend for a facial, massage, and pedicure. It was all wonderful. The staff were very nice and helpful and I had a great time! I will def. go back.

5
★★★★★

I went to Scorpio this past weekend for a facial, massage, and pedicure. It was all wonderful. The staff were very nice and helpful and I had a great time! I will def. go back.

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I have been going to Scorpio Salon & Spa for about a year now, I have received massages, facials, pedicure/manicures, and multiple hair services and have been highly impressed with each one of them! They have a very friendly and educated staff! It is decorated nicely and is spotless! I would recommend Scorpio to anyone looking for a top notch Salon & Spa!!

5
★★★★★

I have been going to Scorpio Salon & Spa for about a year now, I have received massages, facials, pedicure/manicures, and multiple hair services and have been highly impressed with each one of them! They have a very friendly and educated staff! It is decorated nicely and is spotless! I would recommend Scorpio to anyone looking for a top notch Salon & Spa!!

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I recommend Scorpio to everyone looking for a nice Salon & Spa!!

2
★★★★★

I recommend Scorpio to everyone looking for a nice Salon & Spa!!

Pros: Educated/friendly staff & inviting atomosphere

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I was a walk in appt at Scorpios this past weekend. The pedicure that I received at Scorpios was by far the worst I have ever gotten. The girl that gave me the pedicure did not do anything with my cuticles or the extra skin around my toes. Also, she did not put a clear coat on my toenails before applying the deep fuchsia I had chosen. She spent less than a minute on the heals of each of my feet. The polish was uneven and the clear coat on the top of my nails did not cover the entire nail and looked very sloppy.

1
★☆☆☆☆

I was a walk in appt at Scorpios this past weekend. The pedicure that I received at Scorpios was by far the worst I have ever gotten. The girl that gave me the pedicure did not do anything with my cuticles or the extra skin around my toes. Also, she did not put a clear coat on my toenails before applying the deep fuchsia I had chosen. She spent less than a minute on the heals of each of my feet. The polish was uneven and the clear coat on the top of my nails did not cover the entire nail and looked very sloppy.

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I experienced extremely poor service at Scorpio Salon and Spa.

The quality of the products used to manicure my nails was terrible and the manicure process was insufficient. The emery board was dull and took excessive time to get the job done. I then had to ask for my cuticles to be clipped, which is a standard service at other salons. The clipper was so dull that the manicurist had to pull my hangnail resulting in immediate pain. I then asked the manicurist to stop; telling her this was not working. She then persuaded me to complete the service and get my nails painted. While she was painting my nails, residue from the cotton pad she used earlier was ruining the polish job. When she told me the cost of this cut-rate manicure was $30, almost twice the price at other locations but a fraction of the quality, I almost had a coronary. In an attempt to be polite to the manicurist, I paid her the charge of the service and explained that it was the Scorpio manicure process and products with which I was unhappy.

Unfortunately, this was not the worst of my Scorpio experience. My absolute chagrin was found in the response of the manager/owner, Durenda Ettel. I called the manager of Scorpio in an attempt to work this situation out. I wanted to know if she would re-do my nails. She nastily commanded me not to return to her salon. After further thought, I called her again and asked for a refund. Ms. Ettel then began yelling at me, denied my refund request, and hung up on me.

Never in my tenure as a consumer have I experienced such negative and degrading treatment. I am an aficionado of personal care products and salon services as is evident by my weekly services at many high-end salons including Z Salon and Ecotage. Scorpio had the potential of inheriting a great regular client, but it is evident that Scorpio is neither interested in my business nor improving their business of fine nail care.

0
★☆☆☆☆

I experienced extremely poor service at Scorpio Salon and Spa.

The quality of the products used to manicure my nails was terrible and the manicure process was insufficient. The emery board was dull and took excessive time to get the job done. I then had to ask for my cuticles to be clipped, which is a standard service at other salons. The clipper was so dull that the manicurist had to pull my hangnail resulting in immediate pain. I then asked the manicurist to stop; telling her this was not working. She then persuaded me to complete the service and get my nails painted. While she was painting my nails, residue from the cotton pad she used earlier was ruining the polish job. When she told me the cost of this cut-rate manicure was $30, almost twice the price at other locations but a fraction of the quality, I almost had a coronary. In an attempt to be polite to the manicurist, I paid her the charge of the service and explained that it was the Scorpio manicure process and products with which I was unhappy.

Unfortunately, this was not the worst of my Scorpio experience. My absolute chagrin was found in the response of the manager/owner, Durenda Ettel. I called the manager of Scorpio in an attempt to work this situation out. I wanted to know if she would re-do my nails. She nastily commanded me not to return to her salon. After further thought, I called her again and asked for a refund. Ms. Ettel then began yelling at me, denied my refund request, and hung up on me.

Never in my tenure as a consumer have I experienced such negative and degrading treatment. I am an aficionado of personal care products and salon services as is evident by my weekly services at many high-end salons including Z Salon and Ecotage. Scorpio had the potential of inheriting a great regular client, but it is evident that Scorpio is neither interested in my business nor improving their business of fine nail care.

Pros: Pretty Decor

Cons: Worst Manicure in Kentuckiana

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I have been getting my hair done by Jessica, one of the stylists at Scorpio, for the past 6 months, and she does an excellent job. She is very knowledgeable, skilled, easy going and pleasant. Since my hair is considerably long, she is always honest about the style and color I should receive.
The receptionist is very kind and they offer a coffee service while you wait.
I'm looking forward to treating myself to a massage soon!!
I have been very pleased with Scorpio and have recommended it to my friends and coworkers

4
★★★★☆

I have been getting my hair done by Jessica, one of the stylists at Scorpio, for the past 6 months, and she does an excellent job. She is very knowledgeable, skilled, easy going and pleasant. Since my hair is considerably long, she is always honest about the style and color I should receive.
The receptionist is very kind and they offer a coffee service while you wait.
I'm looking forward to treating myself to a massage soon!!
I have been very pleased with Scorpio and have recommended it to my friends and coworkers

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