Newtone Health & Fitness

★★★☆☆
  • 725 Sagamore Pkwy N

    Lafayette, IN 47904

    Map & Directions
  • 765-447-2400

About Newtone Health & Fitness

Hours
Sun 8am-6pm, Mon-Thu 5am-12pm, Fri 5am-10pm, Sat 7am-6pm

Sports & Recreation

Sports & Recreation
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They are not here for customer service. Make sure you get everything in writing and keep anything you sign. If you have children, don't sign any kind of waiver because they will refuse to take them down from their web pages. It takes two seconds to remove something from a web page. Even if there is 25 pictures on there it would take maybe five minutes of time. I never thought I would be told "Well, you signed a consent form so....no. We won't take them down." Very unprofessional.

1
★☆☆☆☆

They are not here for customer service. Make sure you get everything in writing and keep anything you sign. If you have children, don't sign any kind of waiver because they will refuse to take them down from their web pages. It takes two seconds to remove something from a web page. Even if there is 25 pictures on there it would take maybe five minutes of time. I never thought I would be told "Well, you signed a consent form so....no. We won't take them down." Very unprofessional.

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I was a member for 3 years. I always paid cash for my membership in full, annually, because of the stories that I heard about other clubs charging your credit card. I left in August 2013 because another club was less expensive. I wrote them a resignation letter. A few days after I notified membership that I was closing my account, a membership person called and offered to change my account to a monthly account and freeze it so that my rate which was around $35/mth would not go up if I decided to return. I thought that was nice, so I agreed to that and gave the girl my credit card number. So 5 months later, I discover that they have been charging me for the last 5 months $45. They will only refund 4 months because they say that they have no record of my cancelling my account or freezing an existing account, so I'm out $45. I will be checking my paperwork but I am not happy about not being able to trust Newtone. It should be obvious that there was an error since I have never paid $45 the entire time that I was a member. Pretty pathetic and I really liked that club. NEVER again will I be a member there. Too bad they can't be trusted.

1
★☆☆☆☆

I was a member for 3 years. I always paid cash for my membership in full, annually, because of the stories that I heard about other clubs charging your credit card. I left in August 2013 because another club was less expensive. I wrote them a resignation letter. A few days after I notified membership that I was closing my account, a membership person called and offered to change my account to a monthly account and freeze it so that my rate which was around $35/mth would not go up if I decided to return. I thought that was nice, so I agreed to that and gave the girl my credit card number. So 5 months later, I discover that they have been charging me for the last 5 months $45. They will only refund 4 months because they say that they have no record of my cancelling my account or freezing an existing account, so I'm out $45. I will be checking my paperwork but I am not happy about not being able to trust Newtone. It should be obvious that there was an error since I have never paid $45 the entire time that I was a member. Pretty pathetic and I really liked that club. NEVER again will I be a member there. Too bad they can't be trusted.

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"I am just still in awe of how great not only the facility looks, how clean everything is but mostly what a major difference in customer service it has been since the new ownership has taken over. It makes it such a fun place to be and the staff is so welcoming and just the little touches like them greating you by your name and saying have a nice day..." -Brandi Baxter, member 2004-2006, re-joined May 2011

5
★★★★★

"I am just still in awe of how great not only the facility looks, how clean everything is but mostly what a major difference in customer service it has been since the new ownership has taken over. It makes it such a fun place to be and the staff is so welcoming and just the little touches like them greating you by your name and saying have a nice day..." -Brandi Baxter, member 2004-2006, re-joined May 2011

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Newtone's new management has given the place a nice face lift, but they've made some pretty stupid moves for the most part. They took out two, free-weight rooms and replaced them with a kid's play room and a lounge. Now all of the meat heads and old people work out in the same area. It's way too crowded and it's difficult to get a good workout in. But hey, if you want a place to watch tv, Newtone is the place for you.

2
★★☆☆☆

Newtone's new management has given the place a nice face lift, but they've made some pretty stupid moves for the most part. They took out two, free-weight rooms and replaced them with a kid's play room and a lounge. Now all of the meat heads and old people work out in the same area. It's way too crowded and it's difficult to get a good workout in. But hey, if you want a place to watch tv, Newtone is the place for you.

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If you are thinking about joining this gym, think long and hard. These people are some of the most deceitful, greedy, and unprofessional human beings I've ever dealt with. If you do join and then want to cancel your membership, even after fulfilling your 1 year contract, be prepared for them to tack on several fees that you were not made aware of when you signed your contract. The way they do business is despicable.
User Rating: 0 out of 5 stars

1
★☆☆☆☆

If you are thinking about joining this gym, think long and hard. These people are some of the most deceitful, greedy, and unprofessional human beings I've ever dealt with. If you do join and then want to cancel your membership, even after fulfilling your 1 year contract, be prepared for them to tack on several fees that you were not made aware of when you signed your contract. The way they do business is despicable.
User Rating: 0 out of 5 stars

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I have been a member of Newtone for almost three years and do not have any complaints. The group excercise classes are great, the cardio equipment/room is excellent and the free weight area is just right. The staff is very friendly and helpful. Membership rates are affordable.

I recommend this club to anyone looking for a fitness center in town.

5
★★★★★

I have been a member of Newtone for almost three years and do not have any complaints. The group excercise classes are great, the cardio equipment/room is excellent and the free weight area is just right. The staff is very friendly and helpful. Membership rates are affordable.

I recommend this club to anyone looking for a fitness center in town.

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After looking into all of the fitness options in town, I finally chose Newtone Health and Fitness. The representative I met with when inquiring about the facility was knowledgable, honest, professional, and lacked the salesy attitude that so many of them have. She made it seem like she cared about what I wanted in a club and gave me a wonderful tour of the facility, pointing out the options that I might be most interested in. The have a swimming pool, gym, indoor track, circuit room, free weights, and huge cardio section. They also offer aerobics, spinning, and other classes. The facilty was clean and in a great location! I love it!

4
★★★★☆

After looking into all of the fitness options in town, I finally chose Newtone Health and Fitness. The representative I met with when inquiring about the facility was knowledgable, honest, professional, and lacked the salesy attitude that so many of them have. She made it seem like she cared about what I wanted in a club and gave me a wonderful tour of the facility, pointing out the options that I might be most interested in. The have a swimming pool, gym, indoor track, circuit room, free weights, and huge cardio section. They also offer aerobics, spinning, and other classes. The facilty was clean and in a great location! I love it!

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When I tried to enroll this fitness center, the representative was very nice and introduced me the programs they have. It is a good place to have a membership.

4
★★★★☆

When I tried to enroll this fitness center, the representative was very nice and introduced me the programs they have. It is a good place to have a membership.

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0 out of 1 people found this review helpful.

Review Partner
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This place has everything to meet your fitness tastes and needs. They are even open 24 hours (just in case you feel like jogging at midnight). It was great to have a personal trainer get me started on a fitness regime. They have so many

2
★★★★★

This place has everything to meet your fitness tastes and needs. They are even open 24 hours (just in case you feel like jogging at midnight). It was great to have a personal trainer get me started on a fitness regime. They have so many

 

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