Metro Real Estate LLC

★★☆☆☆
  • 2042 Broadway XX

    Fort Wayne, IN 46802

    Map & Directions
  • 260-744-2537

About Metro Real Estate LLC

Hours
Mon-Fri 8am-5pm, Sat 9am-12am

Real Estate

Real Estate
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2.0 4
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I have worked in the multi-family housing business for approx. 20 years now. I have seen considerable good, bad and ugly during this 20 years. It is amazing how easy it is for us as consumers to criticize and yell loudly at the top of our lungs when we feel "wronged" or entitled to something we do not necessarily receive or are entitled to....Do we ever take a minute to thank someone that we get good service from....when is the last time you thanked the drive up person at the local fast food restaurant for getting your order right???When is the last time someone genuinely wanted to help you in a situation and did not just rush you off the phone???Did you take a minute to appreciate that service? You should, because good service is more the exception than the rule now a days.

However, in just the past few years of working at Metro I have seen
that we DO care...from the front end people to the maintenance to management. We have many many tenants that we try to do the best we can for them every day we come to work. It is a shame that these same 3 negative reviews I read over and over DO NOT
show an accurate picture of the Metro staff and how we take care of our tenants on a daily basis. It actually is pretty amazing that over the years and the hundreds of tenants we have and have had, there are only these 3 same tired reviews that people see. Again, they do not define us as a company. Please have enough intelligence to make that decision on your own merit. I have seen many managers over the years "fake" their own positive reviews to combat negative publicity. That serves no good purpose for anyone. No business is perfect, however, we will do our best to make your experience with us the best that it can be....without our tenants there would be no business.
*As a side note, one of the reviews is from a long term tenant that has even moved over to a different property and remains a faithful
tenant to this day. Sometimes you cannot always believe what you read.

5
★★★★★

I have worked in the multi-family housing business for approx. 20 years now. I have seen considerable good, bad and ugly during this 20 years. It is amazing how easy it is for us as consumers to criticize and yell loudly at the top of our lungs when we feel "wronged" or entitled to something we do not necessarily receive or are entitled to....Do we ever take a minute to thank someone that we get good service from....when is the last time you thanked the drive up person at the local fast food restaurant for getting your order right???When is the last time someone genuinely wanted to help you in a situation and did not just rush you off the phone???Did you take a minute to appreciate that service? You should, because good service is more the exception than the rule now a days.

However, in just the past few years of working at Metro I have seen
that we DO care...from the front end people to the maintenance to management. We have many many tenants that we try to do the best we can for them every day we come to work. It is a shame that these same 3 negative reviews I read over and over DO NOT
show an accurate picture of the Metro staff and how we take care of our tenants on a daily basis. It actually is pretty amazing that over the years and the hundreds of tenants we have and have had, there are only these 3 same tired reviews that people see. Again, they do not define us as a company. Please have enough intelligence to make that decision on your own merit. I have seen many managers over the years "fake" their own positive reviews to combat negative publicity. That serves no good purpose for anyone. No business is perfect, however, we will do our best to make your experience with us the best that it can be....without our tenants there would be no business.
*As a side note, one of the reviews is from a long term tenant that has even moved over to a different property and remains a faithful
tenant to this day. Sometimes you cannot always believe what you read.

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DO NOT EVER SIGN A LEASE WITH THIS PLACE!!! I made this mistake. I pay for it everyday. There is a bug problem, which after signing a lease became my problem. Everyday during summer i killed at least two hobo spiders. Bettles, termites, rolly polly bugs, wasps, when it rains earth worms crawl around the rec room. Now in the winter I have thousands of ants. I have sprayed, bombed, and now the expense of an exterminator. When Imoved in there were new cabinets and I had over looked the top left inside which had mold. When I called they sent maintenance all they did was take bleace and wipe it with a towel. The celing leaks, new water spots, and new mold in cabinets. I have called and called. No response. Of course they showed up unannounced when I was not home. I can not wait until after the first of the year. I am getting my children out of here. But not before I call the Neiborhood Code!

1
★☆☆☆☆

DO NOT EVER SIGN A LEASE WITH THIS PLACE!!! I made this mistake. I pay for it everyday. There is a bug problem, which after signing a lease became my problem. Everyday during summer i killed at least two hobo spiders. Bettles, termites, rolly polly bugs, wasps, when it rains earth worms crawl around the rec room. Now in the winter I have thousands of ants. I have sprayed, bombed, and now the expense of an exterminator. When Imoved in there were new cabinets and I had over looked the top left inside which had mold. When I called they sent maintenance all they did was take bleace and wipe it with a towel. The celing leaks, new water spots, and new mold in cabinets. I have called and called. No response. Of course they showed up unannounced when I was not home. I can not wait until after the first of the year. I am getting my children out of here. But not before I call the Neiborhood Code!

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I am currently living in one of Metro's apartments and I definately agree with all the comments. It's not a day that goes by that I dont wish that I never would've have signed my lease. The first year I stayed here was simply because I had no where else to go. My mother had just passed away I was only 19 had only been on my job for a couple of months and no one else would accept my application. Well the second year came around Metro totally screwed me over and told me I couldn't get out of my lease that it had automatically renewed itself so I was stuck out here for another year. Well within the 2 years that I've been out here I've noticed a huge mold problem and this just cuts the cake. The maintenence already doesn't come out and fix anything they havn't done anything about the building that caught on fire when it snows they refuse to even shovel a walkway and if they do shovel trust me you're gonna be shoveled in the trash gets extremely overstuffed its just too much to deal with. I've called the neiborhood code about my mold situation and they have given them time to come out and fix it but they haven't. I've never broken a lease before but i dont know how much more i can take of this. I dont want to have to go through any court action with them but at the same time I dont want to have to raise my son up in this type of environment. Im just really fed up with this. I would highly advice against anyone renting from Metro "Fake" Esate

1
★☆☆☆☆

I am currently living in one of Metro's apartments and I definately agree with all the comments. It's not a day that goes by that I dont wish that I never would've have signed my lease. The first year I stayed here was simply because I had no where else to go. My mother had just passed away I was only 19 had only been on my job for a couple of months and no one else would accept my application. Well the second year came around Metro totally screwed me over and told me I couldn't get out of my lease that it had automatically renewed itself so I was stuck out here for another year. Well within the 2 years that I've been out here I've noticed a huge mold problem and this just cuts the cake. The maintenence already doesn't come out and fix anything they havn't done anything about the building that caught on fire when it snows they refuse to even shovel a walkway and if they do shovel trust me you're gonna be shoveled in the trash gets extremely overstuffed its just too much to deal with. I've called the neiborhood code about my mold situation and they have given them time to come out and fix it but they haven't. I've never broken a lease before but i dont know how much more i can take of this. I dont want to have to go through any court action with them but at the same time I dont want to have to raise my son up in this type of environment. Im just really fed up with this. I would highly advice against anyone renting from Metro "Fake" Esate

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1 out of 2 people found this review helpful.

.

My experience with Metro Real Estate was probably the worst 8 months of my life!
The first day I moved in, I should have known it was going to be a horrific living experience. The gas company came out on the day I moved in and refused to turn on the gas because there was a gas leak. When I called the office (in the morning)
they said they wouldnt be able to get anyone out until the following week. (As far as I was concerned, a new tenant should be close to the top of the priority list). I asked for prorated rent since it was October and kinda chilly. The manager said "you can just buy some space heaters cant you?"
When the gas was finally turned on, I returned to the home. While I was in the FINISHED basement the second night I was there, doing laundry I noticed it was starting to flood from the rain. (May I add, that when I signed my lease, I was specifically told by the manager that the basement DOES NOT flood). When I called first thing the next morning, I was told that maintence would be out that day. When I got home at 3pm, I called again. Once again I was told that they would be out before the end of the day. Around 7pm when they STILL hadn't came, I called the after hours maintence hotline. I was unable to get a hold of anyone. I THEN called the Fort Wayne police desk in an attempt to find out who the owner of the company was and how to get a hold of him. The maintenence man showed up to my house AFTER midnight. In the 8 months I lived there, my basement flooded numerous times and at one point it was flooded for 2 weeks and after numerous calls, I finally called Neighborhood Code. On top of trying to get them to fix the problem in the basement, but I complained about a leak in the ceiling, mold, non working air conditioning and several other minor issues. I called EVERY day for 3 months straight, and Metro NEVER fixed anything the WHOLE time I lived there. I politely asked to be let out of my lease and was denied.
When I finally did move out, I noticed the very NEXT day that there were 3 maintenence vehicles at the house. It was very distrubing that THEIR maintenence was too busy to fix things in the house to provide healthy living conditions for me and my children while we were there, but as soon as we were gone, all of a sudden they were available. My advice to anyone thinking about renting from them is DONT... you will be sorry.

1
★☆☆☆☆

My experience with Metro Real Estate was probably the worst 8 months of my life!
The first day I moved in, I should have known it was going to be a horrific living experience. The gas company came out on the day I moved in and refused to turn on the gas because there was a gas leak. When I called the office (in the morning)
they said they wouldnt be able to get anyone out until the following week. (As far as I was concerned, a new tenant should be close to the top of the priority list). I asked for prorated rent since it was October and kinda chilly. The manager said "you can just buy some space heaters cant you?"
When the gas was finally turned on, I returned to the home. While I was in the FINISHED basement the second night I was there, doing laundry I noticed it was starting to flood from the rain. (May I add, that when I signed my lease, I was specifically told by the manager that the basement DOES NOT flood). When I called first thing the next morning, I was told that maintence would be out that day. When I got home at 3pm, I called again. Once again I was told that they would be out before the end of the day. Around 7pm when they STILL hadn't came, I called the after hours maintence hotline. I was unable to get a hold of anyone. I THEN called the Fort Wayne police desk in an attempt to find out who the owner of the company was and how to get a hold of him. The maintenence man showed up to my house AFTER midnight. In the 8 months I lived there, my basement flooded numerous times and at one point it was flooded for 2 weeks and after numerous calls, I finally called Neighborhood Code. On top of trying to get them to fix the problem in the basement, but I complained about a leak in the ceiling, mold, non working air conditioning and several other minor issues. I called EVERY day for 3 months straight, and Metro NEVER fixed anything the WHOLE time I lived there. I politely asked to be let out of my lease and was denied.
When I finally did move out, I noticed the very NEXT day that there were 3 maintenence vehicles at the house. It was very distrubing that THEIR maintenence was too busy to fix things in the house to provide healthy living conditions for me and my children while we were there, but as soon as we were gone, all of a sudden they were available. My advice to anyone thinking about renting from them is DONT... you will be sorry.

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2 out of 3 people found this review helpful.

 

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