Reeves Fence Svc Inc

★★☆☆☆
  • 7602 W Lincoln Hwy

    Crown Point, IN 46307

    Map & Directions
  • 219-322-7840

Home & Garden

Home & Garden
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For our first home we purchased a privacy fence from Cedar Rustic. After buying our second home we decided to get an estimate from Reeves Fencing as well as Cedar Rustic. Reeves was several hundred dollars above the estimate that Cedar Rustic gave us. Reeves offered to match the price that Cedar Rustic was giving us, so we decided to go with them to support a local business. What we didn't know was that they were matching the price but not the quality of wood. Reeves had a cheaper white cedar that we looked at in their warehouse. We knew it didn't look good and wanted the other cedar. We assumed that when they matched Cedar Rustic's estimate that it was not only for the price but the red cedar as well (nicer product) since that is what CR was going to be installing.\r\nI was on vacation when the fence was installed or I would have noticed the problem right away and voided our contract with them. Reeves never even hung their sign on our fence. Probably because it would be terrible advertising since the wood is so terrible. 2 summers later and you can see right through our fence to the neighbors. Never knew that wood could shrink so much in size. Maybe it' just the white cedar that does that. Either way, overall, we are not happy with the fence and misleading us with price matching the estimate from CR>

0
★☆☆☆☆

For our first home we purchased a privacy fence from Cedar Rustic. After buying our second home we decided to get an estimate from Reeves Fencing as well as Cedar Rustic. Reeves was several hundred dollars above the estimate that Cedar Rustic gave us. Reeves offered to match the price that Cedar Rustic was giving us, so we decided to go with them to support a local business. What we didn't know was that they were matching the price but not the quality of wood. Reeves had a cheaper white cedar that we looked at in their warehouse. We knew it didn't look good and wanted the other cedar. We assumed that when they matched Cedar Rustic's estimate that it was not only for the price but the red cedar as well (nicer product) since that is what CR was going to be installing.\r\nI was on vacation when the fence was installed or I would have noticed the problem right away and voided our contract with them. Reeves never even hung their sign on our fence. Probably because it would be terrible advertising since the wood is so terrible. 2 summers later and you can see right through our fence to the neighbors. Never knew that wood could shrink so much in size. Maybe it' just the white cedar that does that. Either way, overall, we are not happy with the fence and misleading us with price matching the estimate from CR>

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I have had two fences installed by Reeves and through both of my projects I never had any kind of a problem with service or receiving a returned phone call. My first fence was installed 18 years ago, it was a beautiful cedar fence that needed replacing earlier this spring so my husband and I called 3 reputable companies in the area and received quotes for a new tan pvc fence in our yard. Ray happened to be our sales personel from Reeves and we had a wonderful expierence, yet again, very professional and just easy to talk to. He was also very informative about the PVC product. They handled everything for us, from pulling the permit to calling to have the utilities marked it was such a pleasant expierence. I would recomend this company to any one and everyone.

2
★★★★★

I have had two fences installed by Reeves and through both of my projects I never had any kind of a problem with service or receiving a returned phone call. My first fence was installed 18 years ago, it was a beautiful cedar fence that needed replacing earlier this spring so my husband and I called 3 reputable companies in the area and received quotes for a new tan pvc fence in our yard. Ray happened to be our sales personel from Reeves and we had a wonderful expierence, yet again, very professional and just easy to talk to. He was also very informative about the PVC product. They handled everything for us, from pulling the permit to calling to have the utilities marked it was such a pleasant expierence. I would recomend this company to any one and everyone.

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Same story: MONTHS that go back without the courtesy of a return call, appointments missed without calling, etc. I received an hysterical call from one of their young guys at home last evening about an invoice barely a month old. He was incredible loud, interruptive, profane, accusative and demanding. But the problem with too many uneducated ""professionals: is that they cannot see the forest for the trees. In an effort to stroke his own ego he neglected to recognize we have spent well over $10K with his company - but will never spend a penny with them again after his amateurish stunt. The owner, Al, never appears to be involved with anything going on in his own business. (We've heard the stories...) All in all, we could never recommend these folks to anyone. It's like Amateur Hour if you're ever able to even get anyone on the phone. Save your time, money and angst and look elsewhere...

0
★☆☆☆☆

Same story: MONTHS that go back without the courtesy of a return call, appointments missed without calling, etc. I received an hysterical call from one of their young guys at home last evening about an invoice barely a month old. He was incredible loud, interruptive, profane, accusative and demanding. But the problem with too many uneducated ""professionals: is that they cannot see the forest for the trees. In an effort to stroke his own ego he neglected to recognize we have spent well over $10K with his company - but will never spend a penny with them again after his amateurish stunt. The owner, Al, never appears to be involved with anything going on in his own business. (We've heard the stories...) All in all, we could never recommend these folks to anyone. It's like Amateur Hour if you're ever able to even get anyone on the phone. Save your time, money and angst and look elsewhere...

Pros: Decent quality

Cons: Noncommunicative and unprofessional

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I have half down on a fence. the materials are in and we scheduled it for a time they assured us that the materials would make it in for. That didn't work. So , I have half my money down, I am trying to reschedule and NO ONE calls back to confirm. The guy's name is Ray, and he NEVER calls back when he is supposed to, how am I gonna get this fence done is the question when he won't respond. I don't recommend them, but if you're already in too deep, run from RAY.

0
★☆☆☆☆

I have half down on a fence. the materials are in and we scheduled it for a time they assured us that the materials would make it in for. That didn't work. So , I have half my money down, I am trying to reschedule and NO ONE calls back to confirm. The guy's name is Ray, and he NEVER calls back when he is supposed to, how am I gonna get this fence done is the question when he won't respond. I don't recommend them, but if you're already in too deep, run from RAY.

Pros: initial interests is prompt

Cons: TERRIBLE response after money is spent!

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Over the course of 5-6 weeks - 4 or 5 or so phone calls and 2 emails (one with pictures). Every phone call ended with a Reeve employee saying they'll have someone call me - I'm still waiting. I have 2 gates that open to the alley - I need them both raised about 1-2 inches to clear a concrete walkway that was poured last summer. The fence was installed 2 summers ago. One would think Reeves would stand behind their work. I wonder if the local Better Business Bur. will have better luck in a return call?

0
★☆☆☆☆

Over the course of 5-6 weeks - 4 or 5 or so phone calls and 2 emails (one with pictures). Every phone call ended with a Reeve employee saying they'll have someone call me - I'm still waiting. I have 2 gates that open to the alley - I need them both raised about 1-2 inches to clear a concrete walkway that was poured last summer. The fence was installed 2 summers ago. One would think Reeves would stand behind their work. I wonder if the local Better Business Bur. will have better luck in a return call?

Pros: Quality Fencing

Cons: Very difficult to schedule service

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