Family Leisure Indianapolis

★★★★☆
Family Leisure has the essential ingredients you require to restore, revive, relax, rejuvenate and renew your body and soul.
  • 11811 Pendleton Pike

    Indianapolis, IN 46236

    Map & Directions
  • 317-823-4448

About Family Leisure Indianapolis

Hours
Sat 10am-6pm

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4.3684 19
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In May 2010 we bought a Woodard patio furniture set from Family Leisure in Indianapolis. The tabletop was concrete with a vinyl like coating and very large. I wanted a heavy table as the winds in this area had blown several of our

1
★★★☆☆

In May 2010 we bought a Woodard patio furniture set from Family Leisure in Indianapolis. The tabletop was concrete with a vinyl like coating and very large. I wanted a heavy table as the winds in this area had blown several of our

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Customer service is very poor. They are very nice when you order pool supplies but don't try to return anything. They get very short with you and won't return phone calls. I ordered an automatic pool cleaner but they wouldn't take it back

3
★★★★★

Customer service is very poor. They are very nice when you order pool supplies but don't try to return anything. They get very short with you and won't return phone calls. I ordered an automatic pool cleaner but they wouldn't take it back

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Three years ago we purchased an 18' above ground pool with stainless steel plate. Watson's crew incorrectly installed the pool by shoveling 6 to 10 inches of dirt around outside steel wall at base which is now rusting. Any suggestions on repairs would be oh so much appreciated. The potential for unexpected blow out of pool could be disastrous. Watson Pools of Indianapolis would you help us?

1
★☆☆☆☆

Three years ago we purchased an 18' above ground pool with stainless steel plate. Watson's crew incorrectly installed the pool by shoveling 6 to 10 inches of dirt around outside steel wall at base which is now rusting. Any suggestions on repairs would be oh so much appreciated. The potential for unexpected blow out of pool could be disastrous. Watson Pools of Indianapolis would you help us?

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.

I had a great experience at Watson's/Family Leisure. Their commercials are over the top but my inlaws gave us a wedding present of Patio Furniture for our new house. If you are looking for patio furniture I would check them out.

4
★★★★☆

I had a great experience at Watson's/Family Leisure. Their commercials are over the top but my inlaws gave us a wedding present of <url="http://www.familyleisure.com/Casual-Patio-Furniture">Patio Furniture</url> for our new house. If you are looking for patio furniture I would check them out.

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.

They are not willing to resolve issues and don't care about customer satisfaction. I purchased a full patio set and glider from them and later called in another order for additional pieces. I told the sales person I wanted to order the same chairs I had previously purchased. When I received them, the chairs did not have seat cushions. The sales person said he forgot to put them on the invoice and to come back in and pick them up. I returned to the store and the sales person said he had made a mistake and I will not receive cushions with these chairs unless I pay an additional amount. I talked to the manager about the problem and he said I could return the chairs but they had to sell me cushions with this order, even though I received them on my previous order.

1
★☆☆☆☆

They are not willing to resolve issues and don't care about customer satisfaction. I purchased a full patio set and glider from them and later called in another order for additional pieces. I told the sales person I wanted to order the same chairs I had previously purchased. When I received them, the chairs did not have seat cushions. The sales person said he forgot to put them on the invoice and to come back in and pick them up. I returned to the store and the sales person said he had made a mistake and I will not receive cushions with these chairs unless I pay an additional amount. I talked to the manager about the problem and he said I could return the chairs but they had to sell me cushions with this order, even though I received them on my previous order.

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I bought a large pool three years ago. They installation was great, the crew knew what they were doing. However, the second year, the filter cartridge started to seal so tightly I could get the top of the filter off to get to the cartridge to clean it. One of the clamps on the lock ring broke, and I thought that might prevent it from opening. The service dept. told me I couldn't buy a clamp or lock-ring, I'd have to buy the top part of the filter because they were one piece. They lied, charged me $285 for a top filter, forgot to give me the o-ring to seal it, and when I got it assembled I still had the same problem. I went back to the store where the exact same filter system was now on display, but not assembled yet. I saw clearly the lock-ring and top of the filter were separate. I could have gotten a clamp from Leslie's for $14.00. Later, I made a complaint to the manager, who told me there had been "problems" with the O-rings sealing too tightly. but he offered no solution or refund. I later went to Pool City and bought a sand filter and threw the other costly disaster away.
Also, now the outer walls of the pool have begun to rust. I'd never buy another pool from them!

1
★☆☆☆☆

I bought a large pool three years ago. They installation was great, the crew knew what they were doing. However, the second year, the filter cartridge started to seal so tightly I could get the top of the filter off to get to the cartridge to clean it. One of the clamps on the lock ring broke, and I thought that might prevent it from opening. The service dept. told me I couldn't buy a clamp or lock-ring, I'd have to buy the top part of the filter because they were one piece. They lied, charged me $285 for a top filter, forgot to give me the o-ring to seal it, and when I got it assembled I still had the same problem. I went back to the store where the exact same filter system was now on display, but not assembled yet. I saw clearly the lock-ring and top of the filter were separate. I could have gotten a clamp from Leslie's for $14.00. Later, I made a complaint to the manager, who told me there had been "problems" with the O-rings sealing too tightly. but he offered no solution or refund. I later went to Pool City and bought a sand filter and threw the other costly disaster away.
Also, now the outer walls of the pool have begun to rust. I'd never buy another pool from them!

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1 out of 1 people found this review helpful.

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What a store! Watson's is by far my family's favorite place to go shopping on a Saturday afternoon. My wife and I have made four large purchases at Watson's over the last five years. By far the best purchases, other than our house of course, that we have ever made together. Hot tub, pool, pool table, and tanning bed. My kids have their friends over and are home all the time. What could be better?! I would recommend Watson's to anyone who asked. People are very easy to deal with and what a selection!

5
★★★★★

What a store! Watson's is by far my family's favorite place to go shopping on a Saturday afternoon. My wife and I have made four large purchases at Watson's over the last five years. By far the best purchases, other than our house of course, that we have ever made together. Hot tub, pool, pool table, and tanning bed. My kids have their friends over and are home all the time. What could be better?! I would recommend Watson's to anyone who asked. People are very easy to deal with and what a selection!

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.

This is truly a great place to go to get to see a large selection of entertainment items. I did not like the pushy sales people who work on commission. They get to discount the product and try to get you to buy at a higher price, which means more money for them. My suggestion is to look here and buy somewhere else.

1
★☆☆☆☆

This is truly a great place to go to get to see a large selection of entertainment items. I did not like the pushy sales people who work on commission. They get to discount the product and try to get you to buy at a higher price, which means more money for them. My suggestion is to look here and buy somewhere else.

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2 out of 2 people found this review helpful.

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While I was very satisifed on the inital purchase, set up etc., of an above ground pool about 6 years ago, when it came time this year to obtain a replacement liner; I was greatly disappointed. After leaving numerous messages, I finally got a call back. The conversation was a figurative throwing up of the hands by the Watson representative, essentially saying that Watsons did not provide liner replacements. This person would/could not provide a reference for someone who could help. I find this lack of support service unacceptable. Therfore I would suggest anyone who is interested in long term support to carefully explore other options.

1
★☆☆☆☆

While I was very satisifed on the inital purchase, set up etc., of an above ground pool about 6 years ago, when it came time this year to obtain a replacement liner; I was greatly disappointed. After leaving numerous messages, I finally got a call back. The conversation was a figurative throwing up of the hands by the Watson representative, essentially saying that Watsons did not provide liner replacements. This person would/could not provide a reference for someone who could help. I find this lack of support service unacceptable. Therfore I would suggest anyone who is interested in long term support to carefully explore other options.

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1 out of 1 people found this review helpful.

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Watson's is a really cool store. They have a full size swimming pool set up and you are invited to bring your swim suit and try it out. THey also have rooms with doors on them so that you can privately try out a hot tub. They have a lot of patio furniture, pool tables and items for your home theater such as theater seats. The prices are a little high in my opinion but there are a lot of choices and its a cool store to browse.

4
★★★★☆

Watson's is a really cool store. They have a full size swimming pool set up and you are invited to bring your swim suit and try it out. THey also have rooms with doors on them so that you can privately try out a hot tub. They have a lot of patio furniture, pool tables and items for your home theater such as theater seats. The prices are a little high in my opinion but there are a lot of choices and its a cool store to browse.

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.

Yes, I know, Watsons has the most annoying commericals around. But you can find a good deal here and you will get 1st class service from their employees.Convienent parking & they have loads of specials all the time.They have installation & design for all products.They sell just about everything you need for your home including tanning beds, pool tables, swimming pools, hot tubs, and all the accessories to go with them.Check them out for your entertainment needs.

4
★★★★☆

Yes, I know, Watsons has the most annoying commericals around. But you can find a good deal here and you will get 1st class service from their employees.Convienent parking & they have loads of specials all the time.They have installation & design for all products.They sell just about everything you need for your home including tanning beds, pool tables, swimming pools, hot tubs, and all the accessories to go with them.Check them out for your entertainment needs.

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.

when we were searching for our patio furniture we went to Watson's they have a very large selection to choose from, i don't think people realize that they had so much to offer in patio furniture... they also have the ability to special order if they do not have the exact color or style you are looking for.

4
★★★★☆

when we were searching for our patio furniture we went to Watson's they have a very large selection to choose from, i don't think people realize that they had so much to offer in patio furniture... they also have the ability to special order if they do not have the exact color or style you are looking for.

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.

Yes, I know, Watsons has the most annoying commericals around. But you can find a good deal here and you will get 1st class service from their employees.

Convienent parking & they have loads of specials all the time.
They have installation & design for all products.

They have tanning beds, pool tables, swimming pools, hot tubs, and all the accessories to go with them.

Check them out for your entertainment needs.

4
★★★★☆

Yes, I know, Watsons has the most annoying commericals around. But you can find a good deal here and you will get 1st class service from their employees.

Convienent parking & they have loads of specials all the time.
They have installation & design for all products.

They have tanning beds, pool tables, swimming pools, hot tubs, and all the accessories to go with them.

Check them out for your entertainment needs.

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Review Partner
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Very poor customer service. Be aware that if you purchase a pool you are required to pay for it in advance of them putting it in and they are in no hurry. They have extremely long wait times for installation. Their installations are done

1
★★☆☆☆

Very poor customer service. Be aware that if you purchase a pool you are required to pay for it in advance of them putting it in and they are in no hurry. They have extremely long wait times for installation. Their installations are done

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We've lived in the Indy area for almost 20 years and we just went to Family Leisure for the first time (sorry it took us so long guys :). I don't know if you've been to their showroom but it has to be one of the coolest I've ever seen!

5
★★★★★

We've lived in the Indy area for almost 20 years and we just went to Family Leisure for the first time (sorry it took us so long guys :). I don't know if you've been to their showroom but it has to be one of the coolest I've ever seen!

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You can spend hours at Watson's Family Leisure... I love that place. I purchased an above ground swimming pool and the kids love it!

5
★★★★★

You can spend hours at Watson's Family Leisure... I love that place. I purchased an above ground swimming pool and the kids love it!

.

Watson's is a really cool store. They have a full size swimming pool set up and you are invited to bring your swim suit and try it out. THey also have rooms with doors on them so that you can privately try out a hot tub. They have a lot of

3
★★★★★

Watson's is a really cool store. They have a full size swimming pool set up and you are invited to bring your swim suit and try it out. THey also have rooms with doors on them so that you can privately try out a hot tub. They have a lot of

.

when we were searching for our patio furniture we went to Watson's they have a very large selection to choose from, i don't think people realize that they had so much to offer in patio furniture... they also have the ability to special

4
★★★★★

when we were searching for our patio furniture we went to Watson's they have a very large selection to choose from, i don't think people realize that they had so much to offer in patio furniture... they also have the ability to special

.

Yes, I know, Watsons has the most annoying commericals around. But you can find a good deal here and you will get 1st class service from their employees.Convienent parking & they have loads of specials all the time.They have installation &

4
★★★★★

Yes, I know, Watsons has the most annoying commericals around. But you can find a good deal here and you will get 1st class service from their employees.Convienent parking & they have loads of specials all the time.They have installation &

 

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