Buck's Shoe Repair

★★★☆☆

About Buck's Shoe Repair

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New owners same lousy customer service

3
★★★★★

New owners same lousy customer service

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I try to use local businesses to show my support to our area. I dropped my shoes off in December and was told they'd be done in 3 weeks. I called after 4 weeks and was told that he was working on them. I called again after 6 weeks and was told they had not been touched yet. At that point, I asked for the shoes and my prepayment (which they require) back. I was told "NO, I'm not going to do that." Imagine my shock! He then told me that he would have them done in a couple of days. A week and a half later I still have not heard from them. I am disgusted with their idea of customer service. It's disgraceful.

1
★☆☆☆☆

I try to use local businesses to show my support to our area. I dropped my shoes off in December and was told they'd be done in 3 weeks. I called after 4 weeks and was told that he was working on them. I called again after 6 weeks and was told they had not been touched yet. At that point, I asked for the shoes and my prepayment (which they require) back. I was told "NO, I'm not going to do that." Imagine my shock! He then told me that he would have them done in a couple of days. A week and a half later I still have not heard from them. I am disgusted with their idea of customer service. It's disgraceful.

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I dropped off a pair of boots to be repaired, and was told that they would be finished in about 4 weeks (which I thought to be a long time), but since they were the only place in town, I went ahead and left them. It has been over three months, and I still have not received my boots back. When I call I get the run around. They tell me that they should be finished in three more weeks. I call back in three weeks, and they tell me that they will be finished the next day, and they never call. This is absolutely ridiculous!

1
★☆☆☆☆

I dropped off a pair of boots to be repaired, and was told that they would be finished in about 4 weeks (which I thought to be a long time), but since they were the only place in town, I went ahead and left them. It has been over three months, and I still have not received my boots back. When I call I get the run around. They tell me that they should be finished in three more weeks. I call back in three weeks, and they tell me that they will be finished the next day, and they never call. This is absolutely ridiculous!

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They did a good job with the items i brought in. the prices werent to outragous although there was a lack in customer service. There arent many options so it works

4
★★★★☆

They did a good job with the items i brought in. the prices werent to outragous although there was a lack in customer service. There arent many options so it works

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This place may be dirty and dingy but they do a great job. If you really want to save the zipper on the jacket. Go here to get it done right . But you will pay for it. Maybe as much as a new jacket.

3
★★★☆☆

This place may be dirty and dingy but they do a great job. If you really want to save the zipper on the jacket. Go here to get it done right . But you will pay for it. Maybe as much as a new jacket.

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