Sterling 1 75 Cleaners

★★★☆☆
39.9112 -86.2169
Map and Directions to Sterling $1.99 Cleaners

317-334-1870

3269 W 86th St # H # H

Indianapolis, IN

46268

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About Sterling 1 75 Cleaners

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Reviews 1 - 20 of 20.
.

This place is horrible and you get what you pay for. I should have known how horrible they were eight months ago when they tried giving me someone else's stuff and when I bitched loud enough, one of their workers gave me a gift certificate for free garments. I decided to give them a second chance and use the certificate. They wouldn't honor it because they said they were under new ownership, even after talking with the owner who was a fat troll. Instead of honoring it, the owner argued with me and called me a liar. They are from hell and I hear not even the employees like the owners.

1
★☆☆☆☆

This place is horrible and you get what you pay for. I should have known how horrible they were eight months ago when they tried giving me someone else's stuff and when I bitched loud enough, one of their workers gave me a gift certificate for free garments. I decided to give them a second chance and use the certificate. They wouldn't honor it because they said they were under new ownership, even after talking with the owner who was a fat troll. Instead of honoring it, the owner argued with me and called me a liar. They are from hell and I hear not even the employees like the owners.

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Business Response:

As small business owners, we struggle every day to make a living, provide an enjoyable workplace for our employees, and most important of all, take care of our customers. We understand that sometimes we make mistakes, or that we won’t see eye to eye with everyone, but we strive to put our customers first and resolve any issues in their favor as fairly as we can. It is our customers and their satisfaction with our service that ultimately provide for our family and our employees. I know that the majority of reviews online tend toward the negative; we are much more inclined to take the time to voice our concerns and anger than our appreciation for someone’s service. I’ve been guilty of that myself. But I feel this review goes too far. If you have an issue with our service, I would like to hear about it! Personal attacks are uncalled for. My fiancé is one of the most beautiful, caring people I’ve met, and I assure you that neither she or I have recently emigrated from any region of the underworld. I believe the above rant shows the character of the poster more than spotlighting any flaw in our service, and the BBB agreed with us. I’m not sure if we could have done anything to appease a person who became angry that we did not accept an 8-year-old certificate from a previous owner. We as that you try our service before judging us based on this review. We’d rather let our actions define us than our words, and we think you’ll be pleased. Thanks, Jason and Jen
.

If you want quality customer service and quality service on your garments this is not the place to go!! They ruined a pair of pants and refused to acknowledge it! They even went so far to say I stained my clothes -even though the garment went in w/o a dye stain and came back dye all over my pants. There are no managers on duty and they are not helpful at all. Their response is SORRY! It??s worth the extra dollar to go elsewhere for QUALITY and CARE!! NEVER GOING BACK!

1
★☆☆☆☆

If you want quality customer service and quality service on your garments this is not the place to go!! They ruined a pair of pants and refused to acknowledge it! They even went so far to say I stained my clothes -even though the garment went in w/o a dye stain and came back dye all over my pants. There are no managers on duty and they are not helpful at all. Their response is SORRY! It??s worth the extra dollar to go elsewhere for QUALITY and CARE!! NEVER GOING BACK!

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1 out of 1 people found this review helpful.

Business Response:

T.J. I'm very upset to hear this happened to you! We (the owners) are at the store 12 hours plus everyday, we actually clean the clothes ourselves and oversee the rest of the process (spotting, pressing, etc.) We try very hard to ensure a quality product, and I'm proud that we are able to achieve that consistently on a daily basis. Of course, though, we do understand mistakes happen, we're only human. But I believe how we handle ourselves during those times when we make a mistake, and our willingness to rectify it, define our business as much, if not more, than all of the satisfied customers we have. If it was just a simple dye transfer to your pants, that is an easy issue to take care of. Some clothing manufacturers don't set their dyes properly, and dye transfer is a fairly common occurrence, but removing the dye is as easy as just running the clothing through the machine again! If we missed the dye on your pants during inspection, I would have gladly reran your pants and reimbursed you for your lost time! What worries me is that you state no manager was on duty and that our employees were not helpful. Our employees in the evening (yes, we usually leave around 5 so we can spend time with family) know what issues can be easily taken care of and know to call us if there is an issue they can't handle. It would help me greatly to know who you talked to and when so if there is a problem with our customer service I can address it, and if you could let me know what, if anything, we can do to help you in this situation! You can email us at sterling199cleaners@yahoo.com. Thank you!
.

I really love the prices, I tend to buy things from G.W. and it helps with the low cost of cleaning. Everyone is nice when I come in, they could use extra help during the busy time of the day mornings and evenings.

4
★★★★☆

I really love the prices, I tend to buy things from G.W. and it helps with the low cost of cleaning. Everyone is nice when I come in, they could use extra help during the busy time of the day mornings and evenings.

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.

Great service and very convenient. Definitely would recommend this cleaners!

5
★★★★★

Great service and very convenient. Definitely would recommend this cleaners!

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.

Excellent! Staff is always patient and pleasant!

4
★★★★☆

Excellent! Staff is always patient and pleasant!

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.

Great staff....efficient!

4
★★★★☆

Great staff....efficient!

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.

In / out - - usually very busy but given the inexpensive price explains why - - I wouldn't necessarily take anything "real expensive" there and nothing you want to stay white. But just regular jeans, shirts, slacks, coats - perfect. You get the value for sure.

3
★★★☆☆

In / out - - usually very busy but given the inexpensive price explains why - - I wouldn't necessarily take anything "real expensive" there and nothing you want to stay white. But just regular jeans, shirts, slacks, coats - perfect. You get the value for sure.

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.

This dry cleaner is great! Like Veronica, another customer that responded, I also drive from the 46229 (east) area and have been visiting this clean for over a year and have found the work exceptional! I was most impressed when I found a small label on a pair of dress paints informing me that the stain was not overlooked but they attempted to treat it but didn??t want to damage the fabric. I appreciated that! I always bring in 15 or more pieces at a time and have never seen the coupons but would also like to receive them. Continue the great work!

5
★★★★★

This dry cleaner is great! Like Veronica, another customer that responded, I also drive from the 46229 (east) area and have been visiting this clean for over a year and have found the work exceptional! I was most impressed when I found a small label on a pair of dress paints informing me that the stain was not overlooked but they attempted to treat it but didn??t want to damage the fabric. I appreciated that! I always bring in 15 or more pieces at a time and have never seen the coupons but would also like to receive them. Continue the great work!

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.

I would never use this cleaners again located on west 86th street very poor service ruined a shirt of mine and refused to pay for it tried to hide in between some of my other clothes the owner refused at first to come out and talk to me until i demanded and he was very unconcerned and the damaged he cause just poor customer service..I would never recommend this cleaners to anyone....NEVER EVER EXPECT ANY COMPENSATION FOR ANY OF YOUR DAMAGED CLOTHES THEY WON"T DO IT NOR ACT THEY CARE THAT THEY HAVE DAMAGED YOUR CLOTHES POOR POOR POOR POOR CUSTOMER SERVICE BY THE OWNER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

I would never use this cleaners again located on west 86th street very poor service ruined a shirt of mine and refused to pay for it tried to hide in between some of my other clothes the owner refused at first to come out and talk to me until i demanded and he was very unconcerned and the damaged he cause just poor customer service..I would never recommend this cleaners to anyone....NEVER EVER EXPECT ANY COMPENSATION FOR ANY OF YOUR DAMAGED CLOTHES THEY WON"T DO IT NOR ACT THEY CARE THAT THEY HAVE DAMAGED YOUR CLOTHES POOR POOR POOR POOR CUSTOMER SERVICE BY THE OWNER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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1 out of 1 people found this review helpful.

.

They were busy, but I understand why. At the prices they are charging, it makes sense that they are busy. I just dropped of my clothes, but I have high hopes! I will update when i get my close back. Where is everyone getting these coupons? I can't find them anywhere.

4
★★★★☆

They were busy, but I understand why. At the prices they are charging, it makes sense that they are busy. I just dropped of my clothes, but I have high hopes! I will update when i get my close back. Where is everyone getting these coupons? I can't find them anywhere.

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.

My husband and I use their service weekly. The service is outstanding, and you are greeted with a smile. Our clothes are always clean and pressed. There are cleaners close to our home, but they cannot compare in price or service. It is old fashion GREAT service.

5
★★★★★

My husband and I use their service weekly. The service is outstanding, and you are greeted with a smile. Our clothes are always clean and pressed. There are cleaners close to our home, but they cannot compare in price or service. It is old fashion GREAT service.

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.

Very POOR customer service. Not enough staff to properly assist customer. Lost a piece of my dry cleaning, no follow up.

1
★☆☆☆☆

Very POOR customer service. Not enough staff to properly assist customer. Lost a piece of my dry cleaning, no follow up.

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1 out of 1 people found this review helpful.

.

could you please send me your store's coupons? I always have a lot of clothes that need dry cleaning and I really wanna find a great price deal. Thanks~ my email address is babygill@hotmail.com

4
★★★★☆

could you please send me your store's coupons? I always have a lot of clothes that need dry cleaning and I really wanna find a great price deal. Thanks~ my email address is babygill@hotmail.com

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.

I just found this cleaner and they are AWESOME!!! I didn't know that they offered coupons??? Unbelievable since the price is already so low! I don't know if it matters but I actually witnessed the owner paying a customer for an item that was damaged. She apologized and took care of the situation. You really don't see that anymore. This is my new cleaner and I am super happy that I found it!

5
★★★★★

I just found this cleaner and they are AWESOME!!! I didn't know that they offered coupons??? Unbelievable since the price is already so low! I don't know if it matters but I actually witnessed the owner paying a customer for an item that was damaged. She apologized and took care of the situation. You really don't see that anymore. This is my new cleaner and I am super happy that I found it!

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.

Love this cleaners. Fast service, great job and they are reasonable and friendly! We never take our stuff any where else. I am wondering where the online coupons have gone though.

5
★★★★★

Love this cleaners. Fast service, great job and they are reasonable and friendly! We never take our stuff any where else. I am wondering where the online coupons have gone though.

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.

I love the Friendly service and great cleaning and care for my garments. I love that they offer coupons as well even with the already low pricing. Thanks

5
★★★★★

I love the Friendly service and great cleaning and care for my garments. I love that they offer coupons as well even with the already low pricing. Thanks

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.

Hello,
Can you please add me to the mailing list for coupons? I get my clothes dry cleaned here EVERY week and your business does an excellent job on my garments. Please add me to the list so that I can continue to enjoy the great savings.

4
★★★★☆

Hello,
Can you please add me to the mailing list for coupons? I get my clothes dry cleaned here EVERY week and your business does an excellent job on my garments. Please add me to the list so that I can continue to enjoy the great savings.

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.

When I went online to valpak to secure a coupon for my weekly drycleaning and found it was not there. I was truly disappointed. I have been in the Indy area for a little over two years and found the best dry cleaners in Indianapolis. Not to mention the most reasonable. So continue hiring the best and cleaning the best. I always feel that I'm leaving my clothing in good hands. I travel from the 46229 zip code and in this recession I need all the help I can get. Please when putting coupons in the valpak please include my zip code otherwise I will never receive any. Keep up the good work Thanks in advance. Help from the far eastside.

4
★★★★☆

When I went online to valpak to secure a coupon for my weekly drycleaning and found it was not there. I was truly disappointed. I have been in the Indy area for a little over two years and found the best dry cleaners in Indianapolis. Not to mention the most reasonable. So continue hiring the best and cleaning the best. I always feel that I'm leaving my clothing in good hands. I travel from the 46229 zip code and in this recession I need all the help I can get. Please when putting coupons in the valpak please include my zip code otherwise I will never receive any. Keep up the good work Thanks in advance. Help from the far eastside.

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1 out of 1 people found this review helpful.

.

Overnight service dependability (Mon - Sat), low price (just compare to others!) and exceptional quality cleaning/pressing make Sterling the best in Indy. Try it, you won't be disappointed. There's a new clerk that seems to know everybody or their mother who is just as friendly as can be. I like her - she even gave me a coupon to get my mom's clothes done at $1.75 per piece. Sweet! Its always busy after 4pm so go early - they get you in and out in a hurry!

5
★★★★★

Overnight service dependability (Mon - Sat), low price (just compare to others!) and exceptional quality cleaning/pressing make Sterling the best in Indy. Try it, you won't be disappointed. There's a new clerk that seems to know everybody or their mother who is just as friendly as can be. I like her - she even gave me a coupon to get my mom's clothes done at $1.75 per piece. Sweet! Its always busy after 4pm so go early - they get you in and out in a hurry!

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1 out of 1 people found this review helpful.

.

This dry cleaning shop does an excellent job for the price. It's actually the Sterling $1.75 cleaners now but still a great deal. I often get mailers for $.99 items, no limit when prepaid that I like to use. The only drawback is they are often really busy. I've even seen the line out of the door so if you are in a rush, that might be an issue. The staff is usually friendly, sometimes hard to understand but always courteous.

5
★★★★★

This dry cleaning shop does an excellent job for the price. It's actually the Sterling $1.75 cleaners now but still a great deal. I often get mailers for $.99 items, no limit when prepaid that I like to use. The only drawback is they are often really busy. I've even seen the line out of the door so if you are in a rush, that might be an issue. The staff is usually friendly, sometimes hard to understand but always courteous.

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