CarX Tire & Auto

★★★★☆

About CarX Tire & Auto

Details
Hours
Mon - Fri 7:30 am - 5:30 pm, Sat 8:00 am - 1:00 pm

Automotive

Automotive
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Overall a decent job on brakes. Work was done on time and the estimate was correct. Customer Service was fair.

4
★★★★☆

Overall a decent job on brakes. Work was done on time and the estimate was correct. Customer Service was fair.

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We are the parents of 5 kids from 28 to 18. We have all of our cars serviced by CarX in our area!!! We get honest estimates and we are told if there is a service that doesn't need to be done right away.

It is great to have a mechanic you can trust!

5
★★★★★

We are the parents of 5 kids from 28 to 18. We have all of our cars serviced by CarX in our area!!! We get honest estimates and we are told if there is a service that doesn't need to be done right away.

It is great to have a mechanic you can trust!

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.

My daughter's car experienced a blow-out on Interstate Rt. 65 near Lafayette, Indiana. AAA towed the car to Car-X (there was no spare tire). We called them at 7:30 AM the next day. They installed a new tire (for less than my daughter was quoted) and had her on her way by 9:30 AM. My daughter said the service writer and the repair person were clean, courteous, and helpful. All in all, a very good experience!

5
★★★★★

My daughter's car experienced a blow-out on Interstate Rt. 65 near Lafayette, Indiana. AAA towed the car to Car-X (there was no spare tire). We called them at 7:30 AM the next day. They installed a new tire (for less than my daughter was quoted) and had her on her way by 9:30 AM. My daughter said the service writer and the repair person were clean, courteous, and helpful. All in all, a very good experience!

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Dropped the car off for a wheel alignment, left it for THREE days with them. I got a call on the third day that the car was ready, so I walked the hour to the shop. After driving for a minute it was very obvious that they didn??t do the work. I went back to complain and got some smart mouth saying that the job was done and that he saw the mechanic working on it and that I didn??t know what I was talking about. After speaking to the manager he admitted that the work wasn??t done. They wanted me to leave the car with them for A WEEK and that they will get to it when they could. I requested my money back.

They are a bunch of thieves, they charge you for work they do not do.

Buyer Beware.

1
★☆☆☆☆

Dropped the car off for a wheel alignment, left it for THREE days with them. I got a call on the third day that the car was ready, so I walked the hour to the shop. After driving for a minute it was very obvious that they didn??t do the work. I went back to complain and got some smart mouth saying that the job was done and that he saw the mechanic working on it and that I didn??t know what I was talking about. After speaking to the manager he admitted that the work wasn??t done. They wanted me to leave the car with them for A WEEK and that they will get to it when they could. I requested my money back.

They are a bunch of thieves, they charge you for work they do not do.

Buyer Beware.

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1 out of 1 people found this review helpful.

.

Their price is about the same as the local competitors. I think they are just another honest business that is trying to look out for the best interests of their customers (although the same thing can be said about some of their competitors.)

I took my car in for a axle replacement. A competitor's price was around $200. CarX was about $190. I chose CarX because of the comfort that I had from taking my car there before. Before doing the work they checked my car's history and discovered that the part I wanted to replace was still under a warranty with them. I had totally forgotten that. On the negative side, a part they sold failed while still under warranty. (But it happens with every company. In fact I suspect all the local repair shops buy their parts from the same wholesalers.) However, it's nice when a company cheerfully honors their warranty. And, it's even better when they inform you about a warranty you forgot about. I might have given them a 4-star, but I have the impression they really care about their customers and that is what pushes it to 5-star for me.

5
★★★★★

Their price is about the same as the local competitors. I think they are just another honest business that is trying to look out for the best interests of their customers (although the same thing can be said about some of their competitors.)

I took my car in for a axle replacement. A competitor's price was around $200. CarX was about $190. I chose CarX because of the comfort that I had from taking my car there before. Before doing the work they checked my car's history and discovered that the part I wanted to replace was still under a warranty with them. I had totally forgotten that. On the negative side, a part they sold failed while still under warranty. (But it happens with every company. In fact I suspect all the local repair shops buy their parts from the same wholesalers.) However, it's nice when a company cheerfully honors their warranty. And, it's even better when they inform you about a warranty you forgot about. I might have given them a 4-star, but I have the impression they really care about their customers and that is what pushes it to 5-star for me.

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.

Customer paid almost $1900, made more than 3 visits and their mechanics still didn't know what was wrong with the car. Midas fixed the problem after 1 visit ~ cost $248.

Their pricing was higher than at least 3 other competitors also ~ definitely need to watch out for this business!!!

1
★☆☆☆☆

Customer paid almost $1900, made more than 3 visits and their mechanics still didn't know what was wrong with the car. Midas fixed the problem after 1 visit ~ cost $248.

Their pricing was higher than at least 3 other competitors also ~ definitely need to watch out for this business!!!

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.

these guys know what it is to be for a person having his car out of service for even a day. they promise to fix your car in a matter of hours no matter how complicated the problem is. they keep up the promise as said. i have never seen them having my cars overnight for service. the only thing is that they are priced a bit at the higher side, but that is expected. if you want something fixed at a leisurely pace avoid this place but for everything else this is the place to be at.

3
★★★☆☆

these guys know what it is to be for a person having his car out of service for even a day. they promise to fix your car in a matter of hours no matter how complicated the problem is. they keep up the promise as said. i have never seen them having my cars overnight for service. the only thing is that they are priced a bit at the higher side, but that is expected. if you want something fixed at a leisurely pace avoid this place but for everything else this is the place to be at.

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I went to check my air conditioner once this summer. They were nice, and later told me that my car's A/C is the problem of the compressor. That will cost a lot of money to fix it. So I didn't fix it. But they are still good to my opinion.

4
★★★★☆

I went to check my air conditioner once this summer. They were nice, and later told me that my car's A/C is the problem of the compressor. That will cost a lot of money to fix it. So I didn't fix it. But they are still good to my opinion.

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.

My 12 year old car sure acts its age. When my exhaust fell off (rusted out) they replaced the whole thing (labor included) for about the same price I could have paid for just the parts. How can you beat that!

5
★★★★★

My 12 year old car sure acts its age. When my exhaust fell off (rusted out) they replaced the whole thing (labor included) for about the same price I could have paid for just the parts. How can you beat that!

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Message from CarX Tire & Auto

Car-X Auto Service in Lafayette & West Lafayette have been rated the #1 Auto Repair Shop 3 years in a row by the Journal & Courier Readers. Our mechanics are ASE Certified mechanics with many years of experience. We will meet or beat any written estimate. Give us a call today!

More about CarX Tire & Auto

Air Conditioning Alignment Batteries Brakes Cooling System Repair Custom Exhaust CV Axles Driveshafts Engine Diagnostics General Repair Mufflers Oil Changes Radiators Serpentine Belts Shocks Starting and Charging Steering/Front End Struts Transmissions Ti

 

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