GLASS MASTERS AUTO GLASS

★★★★☆
  • 5353 W 38TH ST

    INDIANAPOLIS, IN 46254

    Map & Directions
  • 317-387-4000

About GLASS MASTERS AUTO GLASS

Hours
Mon-Fri 8am-6pm, Sat 8am-2pm

Insurance

Insurance
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Called twice about a windshield, once for a price and again to set appointment. Verified the price on both occassions. When I went in to have it installed they tried to add a "glass delivery charge" to my total and told me that was a standard charge for everyone and that they would not remove it. When I asked why they did not include that charge in the quoted price the girl lied and said she told me. I VERIFIED THE PRICE 2 TIMES AND I KNOW WHAT I WAS QUOTED. If they lie about one thing they will lie about anything. I WALKED OUT....DON'T DO BUSINESS WITH LIARS AND DISHONEST PEOPLE!

1
★☆☆☆☆

Called twice about a windshield, once for a price and again to set appointment. Verified the price on both occassions. When I went in to have it installed they tried to add a "glass delivery charge" to my total and told me that was a standard charge for everyone and that they would not remove it. When I asked why they did not include that charge in the quoted price the girl lied and said she told me. I VERIFIED THE PRICE 2 TIMES AND I KNOW WHAT I WAS QUOTED. If they lie about one thing they will lie about anything. I WALKED OUT....DON'T DO BUSINESS WITH LIARS AND DISHONEST PEOPLE!

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I took my Jeep Wrangler in to have the windshield fixed so that I could sell my vehicle. After a week the windshield was leaking on the guy I sold it to. He took the vehicle in to be fixed but the manager is refusing to honor the warranty since I sold the vehicle. I read through all the fine print and nothing like that is stated. He had no explanation except that he wasn't going to honor it. They do horrible work and have horrible service I would advise no one to use them. They are cheap, but you get exactly what you pay for.

1
★☆☆☆☆

I took my Jeep Wrangler in to have the windshield fixed so that I could sell my vehicle. After a week the windshield was leaking on the guy I sold it to. He took the vehicle in to be fixed but the manager is refusing to honor the warranty since I sold the vehicle. I read through all the fine print and nothing like that is stated. He had no explanation except that he wasn't going to honor it. They do horrible work and have horrible service I would advise no one to use them. They are cheap, but you get exactly what you pay for.

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Our business uses these guys, and they are AWESOME! I'm not sure about this Sherry on here that cannot spell correctly, but I've had zero problems from them!

5
★★★★★

Our business uses these guys, and they are AWESOME! I'm not sure about this Sherry on here that cannot spell correctly, but I've had zero problems from them!

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this company is bad news,two trucks was damaged buy some punks breaking windows,5 in all on two trucks,had glass masters come out and they scrached the paint up scared my dash like you wouldn't beleave,glued the slider in the back window compleately shut can;t even open it,and they wont even come back out to fix it,if you call them to fix any thing your asking for trouble!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

this company is bad news,two trucks was damaged buy some punks breaking windows,5 in all on two trucks,had glass masters come out and they scrached the paint up scared my dash like you wouldn't beleave,glued the slider in the back window compleately shut can;t even open it,and they wont even come back out to fix it,if you call them to fix any thing your asking for trouble!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I brought my 2009 Mustang into Glass Masters to have them replace my windshield. While I was there, I mentioned that I had recently been having problems with the driver side door glass and it wasn't rolling all the way up. The manager took me to the garage as the technician removed my broken windshield and looked over my door glass. Within minutes they had the door glass fixed. I only had to pay for the windshield. I would recommend them.

5
★★★★★

I brought my 2009 Mustang into Glass Masters to have them replace my windshield. While I was there, I mentioned that I had recently been having problems with the driver side door glass and it wasn't rolling all the way up. The manager took me to the garage as the technician removed my broken windshield and looked over my door glass. Within minutes they had the door glass fixed. I only had to pay for the windshield. I would recommend them.

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These guys did an excellent job on my truck. I brought in my 2007 Lincoln Mark LT after it had been vandalized. Previously I had tried to take my truck to three other glass companies who jacked up the price to replace my rear power slider or simply told me to take my business elsewhere due to the difficulty of the installation and replacement! I should have called Glass Masters first but I am glad I eventually had them do the job. Not only were the office staff friendly and courteous, but their technicians were ultra professional and explained everything clearly to me. The not only vacuumed up all the broken glass, but replaced the rear power slider. The interior of my truck looked as good as new and if I ever have any need for autoglass replacement in the future, I will be going to them first. Top notch!

5
★★★★★

These guys did an excellent job on my truck. I brought in my 2007 Lincoln Mark LT after it had been vandalized. Previously I had tried to take my truck to three other glass companies who jacked up the price to replace my rear power slider or simply told me to take my business elsewhere due to the difficulty of the installation and replacement! I should have called Glass Masters first but I am glad I eventually had them do the job. Not only were the office staff friendly and courteous, but their technicians were ultra professional and explained everything clearly to me. The not only vacuumed up all the broken glass, but replaced the rear power slider. The interior of my truck looked as good as new and if I ever have any need for autoglass replacement in the future, I will be going to them first. Top notch!

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1 out of 1 people found this review helpful.

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After someone tried to brake into my car through the windshield (YES THE WINDSHIELD) I KNOW THEY WEREN'T VERY SMART FOR THAT ONE. I remember my boyfriend had just taking his car to them. So I decided to call them. Now I already had gotten the run around from other places they wanted to charge me way to much money. Glass Master ended up saving me more than what I expected. Plus they offer the mobile service but since i was around the area I decided to take it in my self. They were great and so professional. i definitely recommend this place.

2
★★★★★

After someone tried to brake into my car through the windshield (YES THE WINDSHIELD) I KNOW THEY WEREN'T VERY SMART FOR THAT ONE. I remember my boyfriend had just taking his car to them. So I decided to call them. Now I already had gotten the run around from other places they wanted to charge me way to much money. Glass Master ended up saving me more than what I expected. Plus they offer the mobile service but since i was around the area I decided to take it in my self. They were great and so professional. i definitely recommend this place.

Pros: cheap windshields, great and fast service....

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I took my 2004 Dodge Ram to Glass Masters to have my windshield replaced after calling many other auto glass companies and getting priced much higher. When I spoke with them on the phone they were extremely friendly and i decided to take my truck to them instead of getting the free mobile service just so I could meet these people face to face. As soon as I walked in the door I was welcomed with a cup of coffee and I smile. One hour later my windshield was replaced and I was on the road. I waited the recommended amount of time (48 hours) and took my truck through a car wash to test the work. There have been absolutely no problems. In fact I like my new windshield more. I asked if they could get me a windshield that would block the sun a little better and they did just that. I would recommend Glass Masters to anyone. I would also recommend going to them. To meet the people there was an absolute pleasure for me. I am now a loyal customer.

2
★★★★★

I took my 2004 Dodge Ram to Glass Masters to have my windshield replaced after calling many other auto glass companies and getting priced much higher. When I spoke with them on the phone they were extremely friendly and i decided to take my truck to them instead of getting the free mobile service just so I could meet these people face to face. As soon as I walked in the door I was welcomed with a cup of coffee and I smile. One hour later my windshield was replaced and I was on the road. I waited the recommended amount of time (48 hours) and took my truck through a car wash to test the work. There have been absolutely no problems. In fact I like my new windshield more. I asked if they could get me a windshield that would block the sun a little better and they did just that. I would recommend Glass Masters to anyone. I would also recommend going to them. To meet the people there was an absolute pleasure for me. I am now a loyal customer.

Pros: Customer Friendly, Great Service, Great Price etc.etc.etc

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well hahahahaha i guess you should have checked it the truck out before you took it in. most people are fixated on the crack then when it is fixed they see other problems you must be lookin for something for free

5
★★★★★

well hahahahaha i guess you should have checked it the truck out before you took it in. most people are fixated on the crack then when it is fixed they see other problems you must be lookin for something for free

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1 out of 1 people found this review helpful.

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These guys ruied my truck scratched it all to hell! I wouldnt recommend this company to anyone! Worst choice I ever made! The lady at the front desk told me that the scratchs were already there,I just bought that truck 2 days ago new from pedigo chevy! These guys are bad business! I think im gonna take these guys to court over this.

2
★★☆☆☆

These guys ruied my truck scratched it all to hell! I wouldnt recommend this company to anyone! Worst choice I ever made! The lady at the front desk told me that the scratchs were already there,I just bought that truck 2 days ago new from pedigo chevy! These guys are bad business! I think im gonna take these guys to court over this.

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1 out of 2 people found this review helpful.

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I had to get my windshield replaced due to vandalism. I called up glass masters and they came out to my job the next day with a new windshield. I was able to get it replaced within minutes during my lunch break. And it cost me less than the deductible on my insurance, so I didn't have to file a claim and raise my rates. The quality of the job was satisfactory, no leaks or problems. I would use them again if I needed window replacement.

4
★★★★☆

I had to get my windshield replaced due to vandalism. I called up glass masters and they came out to my job the next day with a new windshield. I was able to get it replaced within minutes during my lunch break. And it cost me less than the deductible on my insurance, so I didn't have to file a claim and raise my rates. The quality of the job was satisfactory, no leaks or problems. I would use them again if I needed window replacement.

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1 out of 1 people found this review helpful.

Review Partner
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The ladies at Glass Masters were super nice and very professional. The prices were better than any other glass company in Indianapolis. Thank you Geri and Ashley for your help and kindness!!! I have used your services in the past and

2
★★★★★

The ladies at Glass Masters were super nice and very professional. The prices were better than any other glass company in Indianapolis. Thank you Geri and Ashley for your help and kindness!!! I have used your services in the past and

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I was running late and they still got me in and out with no problem. Darrel Scanlan, Indianapolis, IN

2
★★★★★

I was running late and they still got me in and out with no problem. Darrel Scanlan, Indianapolis, IN

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great deal thanks

2
★★★★★

great deal thanks

 

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