Mars Venus Salon & Day Spa

I have pruchased the control paste, the smooth infusion and also the pure abundance. My personal experience there is excellent because they always know what to do with my hair and it turns out great all the time. Yes, because they do a great job at what there sapposed to do. Yes. That your hair will always turn out great and they are very nice and treat you well.

Posted 08/05/09 | Report Abuse

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Wow, what can I say. With the woes of a recession, fears of economic hardships, stress from everyday life, I decided to treat myself and my mother to a spa day. We arrived a few mins prior to our appointments to be greeted by such amazing staff, Laura, this adorable little thing with hands from God and an Angelic voice performed my massage and sensory experience. It was just what the doctor ordered.
Ashley, this adorable young lady with legs as long as my entire body and a big personality to match, did my mani and pedi.
The owner brought me chocolates and wine to my mother, water (In a sparkling clean glass) with fresh cut lemon. It was so amazing, when I asked about the tip, I was told "We do not accept tips here, we just ask that you come back." I received two coupons for $15 off my next spa treatment, a card for 50% of massages, and all kinds of other discounts and deals.
My mom and I were so relaxed and at ease when we got home. My body feels amazing.
I can hardly wait for my hair appointment with Ashley in two weeks.
My hubby and I are having our next date night at Mars Venus and taking advantage of the cupid special.
I am in love, this is my new addiction.
Carol Farzetta

Posted 06/03/09 | Report Abuse

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I had been searching for a salon home for quite some time now after many trial and errors at other salons I found Mars Venus. I was referred to them from a friend so I figured it wouldn't hurt to give them a shot. I called them to get some more information about their services and prices. The girl who answered the phone was very polite. She took plenty of time on the phone with me answering my questions and asking me questions about my hair straight/curly, short/long, thick/thin and so forth. So she could place me with the stylist who had the most expertise for what I was wanting. Right off the bat I was blown away with the girl answering the phone.

When I arrived to my appointment it was on a Saturday, which I am sure was a very busy day, I was greeted with a warm welcome and a smiling face. My stylist was with me in a matter of minutes. She went through with me exactly what I was wanting. When I left I received a tour of their facility and also a product recommendation for my hair to create my style. I will definitely be returning and telling all of my friends about my amazing experience.

Posted 01/22/09 | Report Abuse

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I went to Mars Venus Spa and received a manicure and pedicure and a massage. I was impressed with the services, especially the massage! However, when I asked for a water it was brought to me in a glass that had lipstick on the ring and there were particles floating in it! I would have expected bottled water in a CLEAN glass when I'm paying so much!

Posted 11/05/08 | Report Abuse

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I have been going to Mars and Venus for 4 years now and I have to say without a doubt they are the best! Their entire staff is fantastic and their spa services are top notch. I have very difficult hair to color and Amanda has been there with me through every step and she is the ONLY one that I trust. For the level of service the cost is fair, but for some it may be pricey. But as the slogan says, "I'm worth it!" As for some of the other comments, I can say from personal experience that they stand behind their guarantee 110%! I have never been let down by them. In fact they have gone above and beyond on several occasions when they didn't have to.

Posted 08/07/08 | Report Abuse

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I have been a customer at Mars Venus for the last 3 years and more than once I have felt ripped off but have always given them a second chance. After today I will never step foot in their Spa again! I have always gotten the essential (basic) pedicure which is around $33 but today they upgraded me to the next step for $48 without my knowledge. The owners or front desk are the ones responsible for doing this not the technicians so this is their practice. This is the second time this has happened and the pedicure was not even worth $25 as I had a new person that didnt know how to do a proper pedicure.

So I prefer to deal with an ethical spa that will treat their customers like they would like to be treated. So this is a warning to everyone even thinking of going to Mars Venus! Take plenty of money because they will get their share of it!!!

Posted 06/21/08 | Report Abuse

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Yeah they seem real nice and professional, but that is all a big act. I went in for a facial with extractions, and received the total opposite. I was under the understanding that a licensed estatician would be giving me the facial wrong. A hair stylist with a cosmetology license gave me the facial. She was very sweet and fresh out of school. Need I say more. I was so angry about that, and they tried to tell me she could do facials. Well I am sure that is true, but I do know what I paid for was a facial with extractions which a cosmetologist can not do extractions. Not to mention I have heard they have girls still in beauty school performing services which is totally illegal. I will never go back there, and I hope that some people will think twice before going back there.

Posted 02/28/08 | Report Abuse

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The first time I went to Mars Venus I was greeted as soon as i walked in. The staff was amazing, everyone was so friendly. I got my hair cut and colored by by a master stylist. While i was processing i got to go into a private room where i received a hand massage while i waited. I found this to be a wonderful experience. I truly believe you pay for what you get, and at Mars Venus it's worth every penny. I have never been to a salon like this before and i will recommend it to everyone. My stylist went above and beyond my expectations.

Posted 02/22/08 | Report Abuse

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I have gone to an Aveda Salons for years but wanted to try this one, as it was closer to my home. I know they are higher priced than most ploces, but not rediculously so. I needed a hair color touchup (I'm not gray so it's an easy one) with 5 foils for highlights, and a trim of my bangs and base line. Normally that takes about an hour and 45 and costs around $160.00

I arrived at 4:30. I had to wait just a few minutes and all I could think was "turn the music down". I'm not old, but it was headbanging loud. I was already starting to get a headache. Once I got in the chair someone came up to my stylist and said "your pedicure is in such and such room". Maybe that explains why the mixing of my hair color took SOOOO long. I'm not sure, but the entire start to finish was almost 3 hours. As it was it was so late they didn't blow dry style which is normally part of the haircut. With the regular sized bottle of shampoo my out the door price was $249.00 (that did not include tip which they would not accept even though slow my stylist was good)

$250.00 for a basic touch up is NOT something even with a very good income I'm going to pay every 4-6 weeks. Also, I didn't have a master stylist but a new person out of beauty college for only a few months (some Aveda Salons charge more for a master, this was NOT the case, though she WAS really good).

The stylists gave me a GREAT cut, even if it was just a 1/4 inch trim, and was really sweet but I doubt I'll go back. My time AND money are worth more.

Posted 09/25/07 | Report Abuse

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First time I ever went to Mars and Venus I was very impressed. They offered me a drink and gave me a complimentary chair message which was excellent. I was nice and relaxed for my hard day at work. I will most definitely be back for a second visit!

Posted 02/22/07 | Report Abuse

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I had a very enjoyable experience. I had an "essentials" manicure and was quite pleased with the service. For the price, I felt I received more for my money than I have paid elsewhere. The staff was very professional and curtious. I was given a tour of the entire facilty, which I found to be very clean and an overall calming environment, especially the spa area. I plan to return, not
only for another manicure, but for spa services as well. I would definately recommend this spa.

Posted 12/13/06 | Report Abuse

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I think that they do a great job here, I was pleased with the haircut I received but I do feel that they are over priced compared to other places. the staff was really nice and they offered me a drink while I waited. The place is nice and it is clean. I wasn't dissatisfied with the service but the price was a little too much.

Posted 11/13/05 | Report Abuse

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What I liked about this place: the atmosphere was pleasant, clean. They offered me something to drink during my hair style. The employees were very sweet/nice and I really loved the overall feel of the place.

What I disliked about the place: I thought that the place was very overpriced for what it was! I could go literally a couple of doors down and get the same haircut for about half price!

I think it just depends on what you want done and how much you are willing to spend.

Posted 07/25/05 | Report Abuse

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