Indyvet Emergency & Spec Hosp

★★★☆☆
  • 5425 Victory Dr

    Indianapolis, IN 46203

    Map & Directions
  • 317-782-4484

About Indyvet Emergency & Spec Hosp

Hours
Daily 24 Hours

Pets & Animals

Pets & Animals
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4030 W 86th St Indianapolis, IN

2.8571 35
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I used to be happy to have an emergency vet nearby....until I had an actual emergency.

I walked into their clinic yesterday morning expecting help, not to be charged $90 for absolutely nothing.

I am pregnant and in early labor when my kitty started throwing up blood. I immediately took him to IVEC. All they did was take his temperature and quote me an outrageous amount for x-rays and blood work. I immediately started crying. There was no way I could pay them that. So instead of offering me Care Credit or some kind of payment plan....they sent me on my way.

I went to Georgetown Vet Hospital where the very caring vet did x-rays before asking any financial questions. They found that my boy's intestines were wrapped around each other from a string he ate. He is having surgery this morning.

My kitty could die because IVEC is more concerned with their bottom line than helping animals. I didn't ask for free service, I asked for help for my little guy. Why would you become a vet if you can so easily dismiss a dying animal?

These people should be ashamed of themselves. They didn't even offer me a referral to a lower-cost clinic.

I would recommend not taking your pets here unless you have thousands to spend and want them treated by people who care only about your money.

1
★☆☆☆☆

I used to be happy to have an emergency vet nearby....until I had an actual emergency.

I walked into their clinic yesterday morning expecting help, not to be charged $90 for absolutely nothing.

I am pregnant and in early labor when my kitty started throwing up blood. I immediately took him to IVEC. All they did was take his temperature and quote me an outrageous amount for x-rays and blood work. I immediately started crying. There was no way I could pay them that. So instead of offering me Care Credit or some kind of payment plan....they sent me on my way.

I went to Georgetown Vet Hospital where the very caring vet did x-rays before asking any financial questions. They found that my boy's intestines were wrapped around each other from a string he ate. He is having surgery this morning.

My kitty could die because IVEC is more concerned with their bottom line than helping animals. I didn't ask for free service, I asked for help for my little guy. Why would you become a vet if you can so easily dismiss a dying animal?

These people should be ashamed of themselves. They didn't even offer me a referral to a lower-cost clinic.

I would recommend not taking your pets here unless you have thousands to spend and want them treated by people who care only about your money.

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If I could give less than one star I would. After our pet went in for surgery we were lied to and mislead all this lead to her death. We still can not get all of her records from them. We were under pressure and they made us "believe" the surgery was necessary for survival. We now know this wasn't true. We have also learned of Dr. Speiser's record he currently is on probation with the state Veterinarian Board and also has criminal charges for MURDERING A DOG!!! The charges include torturing!!! This is all public record that I wish more than anything someone would have told us about because our dog would still be here today. In fact the record with the Vet board is VERY LONG.

Here is why he is on probation now and facing criminal charges as well

http://www.in.gov/apps/pla/litigation/viewer.aspx?id=19788

Here is a list of all filed with the board
http://www.in.gov/apps/pla/litigation/searchresults.aspx?mode=adv

The criminal charges are public record that can be found at the city county building I can't post the link here. If this can save one animals life it is worth it to me. Please Be AWARE!!!!

Also it is odd that this business has had so many names I saw this on another review and with my understanding they have had a few names. Most normal business do not do this!!!

1
★☆☆☆☆

If I could give less than one star I would. After our pet went in for surgery we were lied to and mislead all this lead to her death. We still can not get all of her records from them. We were under pressure and they made us "believe" the surgery was necessary for survival. We now know this wasn't true. We have also learned of Dr. Speiser's record he currently is on probation with the state Veterinarian Board and also has criminal charges for MURDERING A DOG!!! The charges include torturing!!! This is all public record that I wish more than anything someone would have told us about because our dog would still be here today. In fact the record with the Vet board is VERY LONG.

Here is why he is on probation now and facing criminal charges as well

http://www.in.gov/apps/pla/litigation/viewer.aspx?id=19788

Here is a list of all filed with the board
http://www.in.gov/apps/pla/litigation/searchresults.aspx?mode=adv

The criminal charges are public record that can be found at the city county building I can't post the link here. If this can save one animals life it is worth it to me. Please Be AWARE!!!!

Also it is odd that this business has had so many names I saw this on another review and with my understanding they have had a few names. Most normal business do not do this!!!

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We have taken all 4 of our dogs to IVEC for the past 4 or 5 years now as members of their blood donor program and have never been anything but extremely happy with the services we have received. The Tech's that run the program are TOP NOTCH at what they do, not to mention loving and caring. This program not only provides beneficial services to animals in the surrounding area, but beyond Indiana as well. In addition, they have a wonderful therapeutic rehabilitation program with a super Vet Tech that is certified in aqua therapy. One of our dogs has had 2 bouts of cancer and the specialty surgeon there did a fantastic job both times saving his life. I was sad to find out she is no longer there however. I do agree with many comments that the prices are on the higher side, however as a blood donor, we get 40% off our care, which makes things a little easier. In addition, our pups are our furry kids and we do whatever we need to to keep them going. We love the Blood Donor program, Amy, Carrie and Tracey FOR SURE!!!

4
★★★★☆

We have taken all 4 of our dogs to IVEC for the past 4 or 5 years now as members of their blood donor program and have never been anything but extremely happy with the services we have received. The Tech's that run the program are TOP NOTCH at what they do, not to mention loving and caring. This program not only provides beneficial services to animals in the surrounding area, but beyond Indiana as well. In addition, they have a wonderful therapeutic rehabilitation program with a super Vet Tech that is certified in aqua therapy. One of our dogs has had 2 bouts of cancer and the specialty surgeon there did a fantastic job both times saving his life. I was sad to find out she is no longer there however. I do agree with many comments that the prices are on the higher side, however as a blood donor, we get 40% off our care, which makes things a little easier. In addition, our pups are our furry kids and we do whatever we need to to keep them going. We love the Blood Donor program, Amy, Carrie and Tracey FOR SURE!!!

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My animals are well taken care of in this office

5
★★★★★

My animals are well taken care of in this office

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The staff and facility is great! Everyone is very helpful and would answer questions anytime of day about our dog. I am so thankful to have been referred to IVEC after our dog was hit by a car. They went above and beyond to mend him and get him back to his old self. I can't thank them enough. I highly recommend their emergency vet services.

5
★★★★★

The staff and facility is great! Everyone is very helpful and would answer questions anytime of day about our dog. I am so thankful to have been referred to IVEC after our dog was hit by a car. They went above and beyond to mend him and get him back to his old self. I can't thank them enough. I highly recommend their emergency vet services.

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Great care for pets and their owners. Dr. Speiser and his staff scheduled emergency surgery for our dog on a weekend, kept us informed of her progress and made sure we had complete instructions when we took her home. She's now healthy and happy. We recommend IVEC to all pet lovers in need of emergency or specialty care.

5
★★★★★

Great care for pets and their owners. Dr. Speiser and his staff scheduled emergency surgery for our dog on a weekend, kept us informed of her progress and made sure we had complete instructions when we took her home. She's now healthy and happy. We recommend IVEC to all pet lovers in need of emergency or specialty care.

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The Indianapolis Vet Med is wonderful place to bring your pet in case of an emergency. Dr. Neyenhaus was the doctor who stich my dog's wound perfectly. She was great. Thank you!!!

5
★★★★★

The Indianapolis Vet Med is wonderful place to bring your pet in case of an emergency. Dr. Neyenhaus was the doctor who stich my dog's wound perfectly. She was great. Thank you!!!

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Animal Lovers BEWARE!\n\nI cannot believe what I just read about IVEC, 5425 Victory Drive, Indianapolis, Indiana on mobile.fox59com \n****BEWARE, DO NOT TAKE YOUR ANIMALS TO IVEC!!!!!** \nThis was posted on Friday, September 30, 2011 @ 12:12 PM: \nIndianapolis--An Indianapolis veterinarian is charged with beating a vertebrate animal, after police said he hit a dog in the face during surgery. According to the probable cause affidavit, two veterinary technicians with the Indianapolis Veterinary Emergency Center contacted the Indianapolis Animal Care and Control on a complaint of animal cruelty. The veterinary technicians said they were assisting Dr. James Speiser with rhinoscopy procedure on a 6-year-old Great Pyrenees dog back in May. In the procedure, a thin, tube-like instrument is inserted through the nose for examination. The workers told police while the dog was sedated, Speiser attempted to insert a scope up the dog's nose. One of the workers said the dog sneezed and stated ti was common to do so. The worker said the doctor began swearing and ordered more sedative for the dog. The probable cause stated the doctor returned shortly after the dog was further sedated and attempted the procedure again.The worker told police the dog sneezed a second time, so the doctor punched the dog in the nose out of anger. The worker said the procedure continued without further delay. According to the workers, the doctor later apologized to them for striking the dog. Police said there was no visible injury to the dog after being punched. The dog was returned to his owner the next day. Indianapolis Animal Care and Control contacted the dog's owner to inform him of the allegations four days later. The dog's owner said he was not aware of the incident and said his dog was currently at the clinic for a follow-up procedure. Police said it was later discovered the dog passed away during the second procedure. Police were told the dog died while he was being sedated. Officers interviewed employees at the Indianapolis Veterinary Emergency Center and found Speiser had not begun treating the dog when it passed away. Furthermore, police said no inappropriate behavior was observed by the employees. The dog was sent to Purdue University for a necropsy. The probable cause stated there was evidence of a recent medical procedure and infection in the right ear and nasal cavity, but the necropsy was unable to determine the cause of death. SPEISER WAS CHARGED WITH ONE COUNT OF BEATING A VERTEBRATE ANIMAL, WHICH IS A CLASS A MISDEMEANOR.

0
★☆☆☆☆

Animal Lovers BEWARE!\n\nI cannot believe what I just read about IVEC, 5425 Victory Drive, Indianapolis, Indiana on mobile.fox59com \n****BEWARE, DO NOT TAKE YOUR ANIMALS TO IVEC!!!!!** \nThis was posted on Friday, September 30, 2011 @ 12:12 PM: \nIndianapolis--An Indianapolis veterinarian is charged with beating a vertebrate animal, after police said he hit a dog in the face during surgery. According to the probable cause affidavit, two veterinary technicians with the Indianapolis Veterinary Emergency Center contacted the Indianapolis Animal Care and Control on a complaint of animal cruelty. The veterinary technicians said they were assisting Dr. James Speiser with rhinoscopy procedure on a 6-year-old Great Pyrenees dog back in May. In the procedure, a thin, tube-like instrument is inserted through the nose for examination. The workers told police while the dog was sedated, Speiser attempted to insert a scope up the dog's nose. One of the workers said the dog sneezed and stated ti was common to do so. The worker said the doctor began swearing and ordered more sedative for the dog. The probable cause stated the doctor returned shortly after the dog was further sedated and attempted the procedure again.The worker told police the dog sneezed a second time, so the doctor punched the dog in the nose out of anger. The worker said the procedure continued without further delay. According to the workers, the doctor later apologized to them for striking the dog. Police said there was no visible injury to the dog after being punched. The dog was returned to his owner the next day. Indianapolis Animal Care and Control contacted the dog's owner to inform him of the allegations four days later. The dog's owner said he was not aware of the incident and said his dog was currently at the clinic for a follow-up procedure. Police said it was later discovered the dog passed away during the second procedure. Police were told the dog died while he was being sedated. Officers interviewed employees at the Indianapolis Veterinary Emergency Center and found Speiser had not begun treating the dog when it passed away. Furthermore, police said no inappropriate behavior was observed by the employees. The dog was sent to Purdue University for a necropsy. The probable cause stated there was evidence of a recent medical procedure and infection in the right ear and nasal cavity, but the necropsy was unable to determine the cause of death. SPEISER WAS CHARGED WITH ONE COUNT OF BEATING A VERTEBRATE ANIMAL, WHICH IS A CLASS A MISDEMEANOR.

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I cannot believe what I just read about IVEC, 5425 Victory Drive, Indianapolis, Indiana on http://mobile.fox59.com
****BEWARE, DO NOT TAKE YOUR ANIMALS TO IVEC!!!!!**
This was posted on Friday, September 30, 2011 @ 12:12 PM:
Indianapolis--An Indianapolis veterinarian is charged with beating a vertebrate animal, after police said he hit a dog in the face during surgery. According to the probable cause affidavit, two veterinary technicians with the Indianapolis Veterinary Emergency Center contacted the Indianapolis Animal Care and Control on a complaint of animal cruelty. The veterinary technicians said they were assisting Dr. James Speiser with rhinoscopy procedure on a 6-year-old Great Pyrenees dog back in May. In the procedure, a thin, tube-like instrument is inserted through the nose for examination. The workers told police while the dog was sedated, Speiser attempted to insert a scope up the dog's nose. One of the workers said the dog sneezed and stated ti was common to do so. The worker said the doctor began swearing and ordered more sedative for the dog. The probable cause stated the doctor returned shortly after the dog was further sedated and attempted the procedure again.The worker told police the dog sneezed a second time, so the doctor punched the dog in the nose out of anger. The worker said the procedure continued without further delay. According to the workers, the doctor later apologized to them for striking the dog. Police said there was no visible injury to the dog after being punched. The dog was returned to his owner the next day. Indianapolis Animal Care and Control contacted the dog's owner to inform him of the allegations four days later. The dog's owner said he was not aware of the incident and said his dog was currently at the clinic for a follow-up procedure. Police said it was later discovered the dog passed away during the second procedure. Police were told the dog died while he was being sedated. Officers interviewed employees at the Indianapolis Veterinary Emergency Center and found Speiser had not begun treating the dog when it passed away. Furthermore, police said no inappropriate behavior was observed by the employees. The dog was sent to Purdue University for a necropsy. The probable cause stated there was evidence of a recent medical procedure and infection in the right ear and nasal cavity, but the necropsy was unable to determine the cause of death. SPEISER WAS CHARGED WITH ONE COUNT OF BEATING A VERTEBRATE ANIMAL, WHICH IS A CLASS A MISDEMEANOR.

1
★☆☆☆☆

I cannot believe what I just read about IVEC, 5425 Victory Drive, Indianapolis, Indiana on http://mobile.fox59.com
****BEWARE, DO NOT TAKE YOUR ANIMALS TO IVEC!!!!!**
This was posted on Friday, September 30, 2011 @ 12:12 PM:
Indianapolis--An Indianapolis veterinarian is charged with beating a vertebrate animal, after police said he hit a dog in the face during surgery. According to the probable cause affidavit, two veterinary technicians with the Indianapolis Veterinary Emergency Center contacted the Indianapolis Animal Care and Control on a complaint of animal cruelty. The veterinary technicians said they were assisting Dr. James Speiser with rhinoscopy procedure on a 6-year-old Great Pyrenees dog back in May. In the procedure, a thin, tube-like instrument is inserted through the nose for examination. The workers told police while the dog was sedated, Speiser attempted to insert a scope up the dog's nose. One of the workers said the dog sneezed and stated ti was common to do so. The worker said the doctor began swearing and ordered more sedative for the dog. The probable cause stated the doctor returned shortly after the dog was further sedated and attempted the procedure again.The worker told police the dog sneezed a second time, so the doctor punched the dog in the nose out of anger. The worker said the procedure continued without further delay. According to the workers, the doctor later apologized to them for striking the dog. Police said there was no visible injury to the dog after being punched. The dog was returned to his owner the next day. Indianapolis Animal Care and Control contacted the dog's owner to inform him of the allegations four days later. The dog's owner said he was not aware of the incident and said his dog was currently at the clinic for a follow-up procedure. Police said it was later discovered the dog passed away during the second procedure. Police were told the dog died while he was being sedated. Officers interviewed employees at the Indianapolis Veterinary Emergency Center and found Speiser had not begun treating the dog when it passed away. Furthermore, police said no inappropriate behavior was observed by the employees. The dog was sent to Purdue University for a necropsy. The probable cause stated there was evidence of a recent medical procedure and infection in the right ear and nasal cavity, but the necropsy was unable to determine the cause of death. SPEISER WAS CHARGED WITH ONE COUNT OF BEATING A VERTEBRATE ANIMAL, WHICH IS A CLASS A MISDEMEANOR.

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1 out of 1 people found this review helpful.

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DO NOT USE THIS PLACE! There is a WONDERFUL emergency vet clinc AIRPORT ANIMAL HOSPITAL - worth the 10-15 minute drive from IVEC. Sadly, another amazing dog passed away due to the incompetency of this clinic. They may have pet carnivals to get their name out there, but the substandard care and the over the top outrageous cost are far more important than any pet carnival. BEWARE.
They can't diagnose worth a damn... awful that this place remains in business. Wouldnt use them if they were the only medical clinic in the city.

1
★☆☆☆☆

DO NOT USE THIS PLACE! There is a WONDERFUL emergency vet clinc AIRPORT ANIMAL HOSPITAL - worth the 10-15 minute drive from IVEC. Sadly, another amazing dog passed away due to the incompetency of this clinic. They may have pet carnivals to get their name out there, but the substandard care and the over the top outrageous cost are far more important than any pet carnival. BEWARE.
They can't diagnose worth a damn... awful that this place remains in business. Wouldnt use them if they were the only medical clinic in the city.

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1 out of 1 people found this review helpful.

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Does anyone else find it interesting that IVEC is now called Indianapolis Veterinary Med? It makes it very hard to find the reviews because of the name change. Also, the web address is now a .biz Does this mean that they have given up all pretense of being an animal hospital and admitted that they are just there to get your cash?

The IVEC has changed drastically in the last few years. They have always been uber-expensive, but did not used to be all about the money. We took our dog there because of some respiratory problems (of course, it happened when our regular vet was closed) and were immediately told he needed an operation. We had an estimate in excess of $4,000 within the first fifteen minutes we were there. We were strong-armed into agreeing to this without a second opinion. "Do you want more happy years with your beloved pet or not?" the vet asked us. Shocked and weeping, we agreed. But, our pet did not need an operation after all. He needed x-rays and blood tests and an EKG test and urine test and sedation for all these tests and cultures for resistant bacteria, and steriods and antibiotics and other medications. He needed to stay extra nights for "observation". They had already charged our credit card for the operation and obviously did not want to refund us any money. Finally, fed up and frustrated, we demanded our pet be released. This was $2,000.00 later.

The moral to the story: If you have a true medical emergency, they are equipped to handle it. Go prepared and ask why any tests or surgeries need to be done. Ask if there is another vet for a second opinion. Don't be bullied into agreeing to expensive testing if there is no benefit to your pet. What good does it do to know he has an enlarged heart, if there is no way to fix it? Just because the IVEC wants to use its expensive equipment, is no reason for you to pay for it.
I hope you never need to go there.

1
★☆☆☆☆

Does anyone else find it interesting that IVEC is now called Indianapolis Veterinary Med? It makes it very hard to find the reviews because of the name change. Also, the web address is now a .biz Does this mean that they have given up all pretense of being an animal hospital and admitted that they are just there to get your cash?

The IVEC has changed drastically in the last few years. They have always been uber-expensive, but did not used to be all about the money. We took our dog there because of some respiratory problems (of course, it happened when our regular vet was closed) and were immediately told he needed an operation. We had an estimate in excess of $4,000 within the first fifteen minutes we were there. We were strong-armed into agreeing to this without a second opinion. "Do you want more happy years with your beloved pet or not?" the vet asked us. Shocked and weeping, we agreed. But, our pet did not need an operation after all. He needed x-rays and blood tests and an EKG test and urine test and sedation for all these tests and cultures for resistant bacteria, and steriods and antibiotics and other medications. He needed to stay extra nights for "observation". They had already charged our credit card for the operation and obviously did not want to refund us any money. Finally, fed up and frustrated, we demanded our pet be released. This was $2,000.00 later.

The moral to the story: If you have a true medical emergency, they are equipped to handle it. Go prepared and ask why any tests or surgeries need to be done. Ask if there is another vet for a second opinion. Don't be bullied into agreeing to expensive testing if there is no benefit to your pet. What good does it do to know he has an enlarged heart, if there is no way to fix it? Just because the IVEC wants to use its expensive equipment, is no reason for you to pay for it.
I hope you never need to go there.

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1 out of 1 people found this review helpful.

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First and foremost, avoid this place at absolutely all cost!! If you find yourself needing a vet at odd hours over the weekend, go elsewhere unless it's a dire emergency. There is a great 24/7 vet on the westside and one up on the northeast side.

My 6 month old cat had gotten ill over the weekend , so because my vet was closed, I chose IVEC (even though my Vet's recording said to go to the westside location in the event of an emergency). Beech Grove was closer to my Southside location. Zig had been vomitting every four-six hours since Saturday morning. It was a white to yellow foam. She also was not eating or drinking much, but otherwise totally happy and playful. Showed up at IVEC on Sunday morning, and there was not another "patient" there. Waited 20 minutes for the exam room, 20 minute for the vet tech, and then 30 minutes for Dr. Laura Smith to make her entrance.

Although everyone agreed that Zig looked to be in good shape, happy and otherwise healthy, she wanted to perform $430 in blood and x-ray tests. When I told her not a chance and she realized I wasn't another rube off the street her attitude became hostile and completely unprofessional. She actually slammed the exam room door when she left to go get "paperwork" for me to sign refusing her procedures. After multiple sales pitches, I asked her what could be wrong...her response was "hundreds of things." I asked her to narrow it down to the most common three based on Zig's symptoms. Her eyes rolled so hard I was surprised they didn't leave her head.

Finally, I had to dictate the treatment I wanted (which wasn't even provided as an option) of anti-nausea and I would watch her closely for improvement or regression over the next day. If she get's worse, I told her, Zig will be going to her normal vet. They then took my cat to another room to administer the injection of medication which made me extremely nervous! Who knows what she injected in my cat. When I got home, I looked up the take-home anti-nausea medication provided (same as was used for the injection), and it's for DOGS!!! There has been some experimentation on cats with good results, but the medication is designed for, and strictly expresses on the label and inner details pages, that is for use in DOGS ONLY!!!

I might be spoiled by my awesome vet, but I will never, ever return to this horrendous place. Insanely unprofessional. The cherry on top was when I was leaving, and they had some 8 year old running the vacuum in the office while I'm trying to pay. My cat is scared enough, you idiots. Maybe shut the vacuum off for a minute? Horrible

1
★☆☆☆☆

First and foremost, avoid this place at absolutely all cost!! If you find yourself needing a vet at odd hours over the weekend, go elsewhere unless it's a dire emergency. There is a great 24/7 vet on the westside and one up on the northeast side.

My 6 month old cat had gotten ill over the weekend , so because my vet was closed, I chose IVEC (even though my Vet's recording said to go to the westside location in the event of an emergency). Beech Grove was closer to my Southside location. Zig had been vomitting every four-six hours since Saturday morning. It was a white to yellow foam. She also was not eating or drinking much, but otherwise totally happy and playful. Showed up at IVEC on Sunday morning, and there was not another "patient" there. Waited 20 minutes for the exam room, 20 minute for the vet tech, and then 30 minutes for Dr. Laura Smith to make her entrance.

Although everyone agreed that Zig looked to be in good shape, happy and otherwise healthy, she wanted to perform $430 in blood and x-ray tests. When I told her not a chance and she realized I wasn't another rube off the street her attitude became hostile and completely unprofessional. She actually slammed the exam room door when she left to go get "paperwork" for me to sign refusing her procedures. After multiple sales pitches, I asked her what could be wrong...her response was "hundreds of things." I asked her to narrow it down to the most common three based on Zig's symptoms. Her eyes rolled so hard I was surprised they didn't leave her head.

Finally, I had to dictate the treatment I wanted (which wasn't even provided as an option) of anti-nausea and I would watch her closely for improvement or regression over the next day. If she get's worse, I told her, Zig will be going to her normal vet. They then took my cat to another room to administer the injection of medication which made me extremely nervous! Who knows what she injected in my cat. When I got home, I looked up the take-home anti-nausea medication provided (same as was used for the injection), and it's for DOGS!!! There has been some experimentation on cats with good results, but the medication is designed for, and strictly expresses on the label and inner details pages, that is for use in DOGS ONLY!!!

I might be spoiled by my awesome vet, but I will never, ever return to this horrendous place. Insanely unprofessional. The cherry on top was when I was leaving, and they had some 8 year old running the vacuum in the office while I'm trying to pay. My cat is scared enough, you idiots. Maybe shut the vacuum off for a minute? Horrible

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1 out of 1 people found this review helpful.

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My pets have gone to them for years. They have always been there when I needed them most. They have saved my Molly more times than I can mention. They saved my best friend's life and without them and the help of Dr. James Speiser my Molly would not be here today. I will always be greatful to them for all the years of support and friendship, and for returning to me my greatest treasure. Thank you IVEC for all of your help.

5
★★★★★

My pets have gone to them for years. They have always been there when I needed them most. They have saved my Molly more times than I can mention. They saved my best friend's life and without them and the help of Dr. James Speiser my Molly would not be here today. I will always be greatful to them for all the years of support and friendship, and for returning to me my greatest treasure. Thank you IVEC for all of your help.

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Last Saturday I had to take my 3 year English Bulldog to IVEC. She had ate a whole bottle of baby aspirins. I called my family vet and because it was a saturday afternoon they were closed. So I rushed her to the IVEC. This was my first experience with them and they were GREAT!! They put my dog on an IV and kept her for the night to flush out her system. They took GREAT care of her and she is now back to her normal self. I can not THANK the staff enough for saving her life. Yes it was expensive but they gave me estimates of the prices every step of the way. I look at it as if I were to have to go to the hospital for an emergency, its expensive and I have medical insurance. So of course they are going to have to charge more. I am just so thankful for the IVEC! If they were not there around the clock I may not have my wonderful pet who means the world to me.

5
★★★★★

Last Saturday I had to take my 3 year English Bulldog to IVEC. She had ate a whole bottle of baby aspirins. I called my family vet and because it was a saturday afternoon they were closed. So I rushed her to the IVEC. This was my first experience with them and they were GREAT!! They put my dog on an IV and kept her for the night to flush out her system. They took GREAT care of her and she is now back to her normal self. I can not THANK the staff enough for saving her life. Yes it was expensive but they gave me estimates of the prices every step of the way. I look at it as if I were to have to go to the hospital for an emergency, its expensive and I have medical insurance. So of course they are going to have to charge more. I am just so thankful for the IVEC! If they were not there around the clock I may not have my wonderful pet who means the world to me.

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0 out of 1 people found this review helpful.

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My 17lb Fox Terrier hurt her foot last night. I took her to this vet because it was on the South side. If I would have just called my vet first, I would have known ahead of time that they recommend the emergency on the West side (quite a long drive, but now I see why). The place was empty, my dog was the only one to be seen. The Dr. came in and examined my dog, and said that she needed to take her to the back to do an orthopedic exam and xrays on her leg. I felt that the xray was ok, but she just examined her right in front of me. (I agreed) my dog was in pain if her foot was touched, but was resting comfortable with us holding her. They took her to another room, 1 1/2 hrs later, the Dr. said she felt a fracture in her foot, and they will do the xray, and give her pain meds. (it would cost 423.00). So, we are still waiting, now it has been 3 1/2 hrs, I start to get nervous, and demand to see my dog. They took me to the back where I find my dog in a cage with an E collar, panting, drooling, her tongue is blue, and she just falls over. I am upset and demand to know the drug and dosage given. The Tech states "we gave her 0.4mg of hydromorphone" I stated this is too much, and they better do something before she gets worse. (give her a reversal agent) And guess what, they haven't even done the xray yet. I go back out to the room we were waiting in, the doctor never comes in, so I stop her in the hall, and tell her that I want my dog now. She said at that point, that they had only given her 1mg, then she contradicted herself and said that they gave her 0.1mg/kg, which would be an even greater dose than what the Tech had just told me. On the discharge papers they then had changed the amount again, it stated that she had been given .04mg. The Dr.'s note states 0.1mg/kg. So who knows the real amount that was given. It took over 4 hrs and me throwing a fit before I got my dog back. It has been 12 hrs since we left the office, and she still hasn't urinated, hopefully she will be ok. I feel that all this Dr. was interested in, was making money. All she kept talking about was having their surgeon see her on Monday, (that will never happen) my vet will see her. They could have done a quick xray, and splinted her in a matter of minutes. But they kept us there for over 4 hrs, seperated from our pet, (whom was hurt and scared). When I saw her in that cage, I felt that they were trying to let her get worse from the large dose of medicine,(go into respitory distress) so that they could charge me for more procedures. This was the worse experience that I have ever had with a vet. I would not reccommend anyone take their animal there.

1
★☆☆☆☆

My 17lb Fox Terrier hurt her foot last night. I took her to this vet because it was on the South side. If I would have just called my vet first, I would have known ahead of time that they recommend the emergency on the West side (quite a long drive, but now I see why). The place was empty, my dog was the only one to be seen. The Dr. came in and examined my dog, and said that she needed to take her to the back to do an orthopedic exam and xrays on her leg. I felt that the xray was ok, but she just examined her right in front of me. (I agreed) my dog was in pain if her foot was touched, but was resting comfortable with us holding her. They took her to another room, 1 1/2 hrs later, the Dr. said she felt a fracture in her foot, and they will do the xray, and give her pain meds. (it would cost 423.00). So, we are still waiting, now it has been 3 1/2 hrs, I start to get nervous, and demand to see my dog. They took me to the back where I find my dog in a cage with an E collar, panting, drooling, her tongue is blue, and she just falls over. I am upset and demand to know the drug and dosage given. The Tech states "we gave her 0.4mg of hydromorphone" I stated this is too much, and they better do something before she gets worse. (give her a reversal agent) And guess what, they haven't even done the xray yet. I go back out to the room we were waiting in, the doctor never comes in, so I stop her in the hall, and tell her that I want my dog now. She said at that point, that they had only given her 1mg, then she contradicted herself and said that they gave her 0.1mg/kg, which would be an even greater dose than what the Tech had just told me. On the discharge papers they then had changed the amount again, it stated that she had been given .04mg. The Dr.'s note states 0.1mg/kg. So who knows the real amount that was given. It took over 4 hrs and me throwing a fit before I got my dog back. It has been 12 hrs since we left the office, and she still hasn't urinated, hopefully she will be ok. I feel that all this Dr. was interested in, was making money. All she kept talking about was having their surgeon see her on Monday, (that will never happen) my vet will see her. They could have done a quick xray, and splinted her in a matter of minutes. But they kept us there for over 4 hrs, seperated from our pet, (whom was hurt and scared). When I saw her in that cage, I felt that they were trying to let her get worse from the large dose of medicine,(go into respitory distress) so that they could charge me for more procedures. This was the worse experience that I have ever had with a vet. I would not reccommend anyone take their animal there.

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1 out of 2 people found this review helpful.

.

We took my beagle there for a second opinion, aside from a 45 minute wait in the exam room initially: it was a "positive" experience. The examination was complete and the vet printed out a list of all the options and costs. The vet we had was very supportive and once the decision was made she did not keep pushing us for other options. We unfortunately had to put my dog down, but the staff was very kind through the whole process. I appreciated the professionalism they exhibited.

3
★★★☆☆

We took my beagle there for a second opinion, aside from a 45 minute wait in the exam room initially: it was a "positive" experience. The examination was complete and the vet printed out a list of all the options and costs. The vet we had was very supportive and once the decision was made she did not keep pushing us for other options. We unfortunately had to put my dog down, but the staff was very kind through the whole process. I appreciated the professionalism they exhibited.

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0 out of 2 people found this review helpful.

.

Do not EVER go to these crooks! They are not in the business of helping pet owners. They are in the business of extracting as much money as they can. If you go in for an emergency, get ready to hear about things such as "the gold standard" of care. They make you feel as though anything less is wrong.
I had a dog that had been attacked. After convincing me to save her (which was WRONG. She should have been put down) They operated and sent her home with massive head swelling and tubes sticking out of her head in 4-5 places, never telling me this ahead of time. She would not take her pills, and had to be put down locally as her infections came back, or just got worse. I'm not convinced they were gone. Long story short, after getting over $2000 from me, I filed a complaint with the state. The vets LIED on their response just to cover themselves. DO NOT TRUST THEM. There are so many good and honest veterinarians out there. Please go to one of them instead.

1
★☆☆☆☆

Do not EVER go to these crooks! They are not in the business of helping pet owners. They are in the business of extracting as much money as they can. If you go in for an emergency, get ready to hear about things such as "the gold standard" of care. They make you feel as though anything less is wrong.
I had a dog that had been attacked. After convincing me to save her (which was WRONG. She should have been put down) They operated and sent her home with massive head swelling and tubes sticking out of her head in 4-5 places, never telling me this ahead of time. She would not take her pills, and had to be put down locally as her infections came back, or just got worse. I'm not convinced they were gone. Long story short, after getting over $2000 from me, I filed a complaint with the state. The vets LIED on their response just to cover themselves. DO NOT TRUST THEM. There are so many good and honest veterinarians out there. Please go to one of them instead.

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2 out of 2 people found this review helpful.

.

I have read the reviews good and bad. It amazes me that others can attack this company. My dog went into shock and almost died. She had a disorder where where immune system decided that her platelets were bad and decided to rid her body of all of her platelets. The staff of IVEC/IVR saved her life. It is as simple as that. Without the loving and caring staff and the compassion of its doctors I would have been saying goodbye versus "would you like a treat?". The staff of IVEC/IVR is the most loving, caring and knowledgeable veterinary hospital I have come across. To brutally attack them it makes me wonder what those people have done to them that elicits that much anger. You get what you pay for. In my case I paid to save the life of my beautiful wonderful companion who has given me love and affection for 13 1/2 years. I felt that I owed it to her as she is worth it. I cannot thank them enough, nor will I ever stop.

5
★★★★★

I have read the reviews good and bad. It amazes me that others can attack this company. My dog went into shock and almost died. She had a disorder where where immune system decided that her platelets were bad and decided to rid her body of all of her platelets. The staff of IVEC/IVR saved her life. It is as simple as that. Without the loving and caring staff and the compassion of its doctors I would have been saying goodbye versus "would you like a treat?". The staff of IVEC/IVR is the most loving, caring and knowledgeable veterinary hospital I have come across. To brutally attack them it makes me wonder what those people have done to them that elicits that much anger. You get what you pay for. In my case I paid to save the life of my beautiful wonderful companion who has given me love and affection for 13 1/2 years. I felt that I owed it to her as she is worth it. I cannot thank them enough, nor will I ever stop.

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0 out of 1 people found this review helpful.

.

Kudos to IVEC/IVR
The doctors and staff at Indianapolis Veterinary Referral and Emergency Center are top notch. Never have I been to a more professional veterinary hospital. Dr. Speiser and Dr. Smith diagnoses my 15 year old cat with nasal lymphosarcoma. We began chemotherapy and within a few weeks, she was back to normal as we could hope. She had absolutely no side effects from her chemo (although I understand some can) and she was happy and healthy until she died of heart complications a year and a half later. Her cancer never returned.
The nursing staff spoiled her rotten (feeding her a favorite food every time she meowed). The staff was so caring and the receptionist all new us be name within the first few treatments.
I cannot thank the doctors and staff enough for giving me extra time with Kiki. Thank you all!

5
★★★★★

Kudos to IVEC/IVR
The doctors and staff at Indianapolis Veterinary Referral and Emergency Center are top notch. Never have I been to a more professional veterinary hospital. Dr. Speiser and Dr. Smith diagnoses my 15 year old cat with nasal lymphosarcoma. We began chemotherapy and within a few weeks, she was back to normal as we could hope. She had absolutely no side effects from her chemo (although I understand some can) and she was happy and healthy until she died of heart complications a year and a half later. Her cancer never returned.
The nursing staff spoiled her rotten (feeding her a favorite food every time she meowed). The staff was so caring and the receptionist all new us be name within the first few treatments.
I cannot thank the doctors and staff enough for giving me extra time with Kiki. Thank you all!

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0 out of 1 people found this review helpful.

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My 5 yr dog had an infection & was on medication prior to getting her from animal Shelter last week, she was seen by the Beech Grove Animal Clinic before I could adopt her. I spent $100.00 dor meds due to an infection. Her vomiting became worse so I took her to Bean Blossom in Nashville IN, she was given 2 shots and some different meds for her infection. HE ONLY CHARGED ME $12.00 FOR EVERYTHING. The next night she came down with 104.9% fever and I was forced to take her Beech Grove Emerg. Hospital, the first thing they wanted to do was do a blood test, which I thought should have been to give her meds to get her fever down. Then 1 1/2 hr later came in and said she had a infection but did not know why. THATS WHY SHE HAS A FEVER A SAID. They wanted to put her on an IV, claimed she was dehidrated, SHE WAS NOT. I was so upset because all they talked about was money. I told them to give her something for her fever but the vet stated she could not, she need to do Xrays first and keep her for awhile ( WHAT A LOAD OF CRAP). I paid $300.00 so they could tell me she had an infection-which is why she had the fever. The next morning I took her back to Bean Blossom. He gave her a shot to stop the diarrhea and a shot of B12. Her fever had came down by then THANK GOD. I WAS NOT CHARGE ANYTHING, NOT A PENNY. Dr.James Brester @ Bean Blossom Animal Clinic has a heart of gold. I am filling a complanit againt BG Emerg. Hosp. for refusing to give my pet meds to get her fever down and only telling me what I already know- she had an infection. It makes me sick to know they were only concerned about the money not about treating the fever. Any Vet. that has a brain would first get the fever down before any damage would accur.

1
★☆☆☆☆

My 5 yr dog had an infection & was on medication prior to getting her from animal Shelter last week, she was seen by the Beech Grove Animal Clinic before I could adopt her. I spent $100.00 dor meds due to an infection. Her vomiting became worse so I took her to Bean Blossom in Nashville IN, she was given 2 shots and some different meds for her infection. HE ONLY CHARGED ME $12.00 FOR EVERYTHING. The next night she came down with 104.9% fever and I was forced to take her Beech Grove Emerg. Hospital, the first thing they wanted to do was do a blood test, which I thought should have been to give her meds to get her fever down. Then 1 1/2 hr later came in and said she had a infection but did not know why. THATS WHY SHE HAS A FEVER A SAID. They wanted to put her on an IV, claimed she was dehidrated, SHE WAS NOT. I was so upset because all they talked about was money. I told them to give her something for her fever but the vet stated she could not, she need to do Xrays first and keep her for awhile ( WHAT A LOAD OF CRAP). I paid $300.00 so they could tell me she had an infection-which is why she had the fever. The next morning I took her back to Bean Blossom. He gave her a shot to stop the diarrhea and a shot of B12. Her fever had came down by then THANK GOD. I WAS NOT CHARGE ANYTHING, NOT A PENNY. Dr.James Brester @ Bean Blossom Animal Clinic has a heart of gold. I am filling a complanit againt BG Emerg. Hosp. for refusing to give my pet meds to get her fever down and only telling me what I already know- she had an infection. It makes me sick to know they were only concerned about the money not about treating the fever. Any Vet. that has a brain would first get the fever down before any damage would accur.

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3 out of 4 people found this review helpful.

.

Do not go to IVEC unless you have absolutely no other possibility, which is unlikely because there are now several Emergency Vet Hospitals in the Indianapolis area. Clearly, Dr. Speiser is an excellent veterinarian. And there is no question that Emergency Vet Hospitals need to charge more for their extended hours and expanded array of services. However, Dr. Speiser has developed a brilliant, diabolical, and predatory business plan that extracts the maximum payment possible from all clients.
The first step in the IVEC process is for the staff to treat their clients as though they are ignorant about their pets, insensitive and unaware of what is happening, and no matter what illness or accident has befallen your pet, you are somehow at fault. This process does two things: (1) establishes a clear superiority-inferiority relationship and (2) makes the pet owner feel extremely guilty. Both are important for the next step.
No matter what problem your pet obviously may have, there is always a need for diagnostic testing. So the next step is to undertake a series of usually expensive diagnostic tests. Unfortunately, as the results from each test are received, they are always ??inconclusive? and additional tests are required to determine what is really wrong with ??Spot.? After several rounds of these tests, usually there are two outcomes: (1) ??Spot? is dead (??sorry about that but you were unwilling to order additional tests?) and (2) ??Spot? is alive but requires triple-bypass heart surgery (only $6,000 but you really do not want ??Spot? to die, do you?). Most of the staff at IVEC appear to be inexperienced and uncaring, and often are rude and insulting. On one occasion, we were not allowed to see our dog post-treatment until the bill ($2,200) was paid in-full, although we previously always paid absolutely everything in full at the time of service. Never does anyone at IVEC ever suggest that perhaps ??Spot??s time has come? and the most humane, gentle, and caring thing to do is let her/him cross the ??Rainbow Bridge.?
For several years with several very beloved dogs, we thought that even though IVEC was expensive, we were getting excellent emergency care. After exploring two other Emergency Vet Hospitals in Indianapolis, we discovered that we were being totally ??ripped off? because not only was the care better, the prices lower, and we were treated as knowledgeable, caring, loving owners of our wonderful dogs.
Good riddance, Dr. Greedy.
We are totally confident that IVEC will ??harvest? the negative reviews, but for the few days that these comments survive, we hope to help some other pet owners.

1
★☆☆☆☆

Do not go to IVEC unless you have absolutely no other possibility, which is unlikely because there are now several Emergency Vet Hospitals in the Indianapolis area. Clearly, Dr. Speiser is an excellent veterinarian. And there is no question that Emergency Vet Hospitals need to charge more for their extended hours and expanded array of services. However, Dr. Speiser has developed a brilliant, diabolical, and predatory business plan that extracts the maximum payment possible from all clients.
The first step in the IVEC process is for the staff to treat their clients as though they are ignorant about their pets, insensitive and unaware of what is happening, and no matter what illness or accident has befallen your pet, you are somehow at fault. This process does two things: (1) establishes a clear superiority-inferiority relationship and (2) makes the pet owner feel extremely guilty. Both are important for the next step.
No matter what problem your pet obviously may have, there is always a need for diagnostic testing. So the next step is to undertake a series of usually expensive diagnostic tests. Unfortunately, as the results from each test are received, they are always ??inconclusive? and additional tests are required to determine what is really wrong with ??Spot.? After several rounds of these tests, usually there are two outcomes: (1) ??Spot? is dead (??sorry about that but you were unwilling to order additional tests?) and (2) ??Spot? is alive but requires triple-bypass heart surgery (only $6,000 but you really do not want ??Spot? to die, do you?). Most of the staff at IVEC appear to be inexperienced and uncaring, and often are rude and insulting. On one occasion, we were not allowed to see our dog post-treatment until the bill ($2,200) was paid in-full, although we previously always paid absolutely everything in full at the time of service. Never does anyone at IVEC ever suggest that perhaps ??Spot??s time has come? and the most humane, gentle, and caring thing to do is let her/him cross the ??Rainbow Bridge.?
For several years with several very beloved dogs, we thought that even though IVEC was expensive, we were getting excellent emergency care. After exploring two other Emergency Vet Hospitals in Indianapolis, we discovered that we were being totally ??ripped off? because not only was the care better, the prices lower, and we were treated as knowledgeable, caring, loving owners of our wonderful dogs.
Good riddance, Dr. Greedy.
We are totally confident that IVEC will ??harvest? the negative reviews, but for the few days that these comments survive, we hope to help some other pet owners.

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4 out of 5 people found this review helpful.

.

My pup had parvo and we had to rush him up to IVEC because our vet was unavailable that weekend. I felt like they were great with his treatment. He was able to come home the next evening. I was able to call all hours of the day and night if I wanted and always had someone call me back in a reasonable amount of time and made me feel very comfortable being so far way and not able to do anything for my little guy. I do agree that there needs to be some other option to help pay for these bills. I couldn't even leave him there unless I has 700 up front to give them and I did think money was the first thing on their minds if you couldn't come up with it right then and there. Our total bill was almost $1300 and not everyone can just write a check for that! Thankfully we had care credit. Otherwise we would of had to have him put down. This is a great option to take our pets. I just think their needs to be a little more compasion for those who dont have the care credit option and can't afford to pay the outrageous bill. Thank you for saving my little man!

3
★★★☆☆

My pup had parvo and we had to rush him up to IVEC because our vet was unavailable that weekend. I felt like they were great with his treatment. He was able to come home the next evening. I was able to call all hours of the day and night if I wanted and always had someone call me back in a reasonable amount of time and made me feel very comfortable being so far way and not able to do anything for my little guy. I do agree that there needs to be some other option to help pay for these bills. I couldn't even leave him there unless I has 700 up front to give them and I did think money was the first thing on their minds if you couldn't come up with it right then and there. Our total bill was almost $1300 and not everyone can just write a check for that! Thankfully we had care credit. Otherwise we would of had to have him put down. This is a great option to take our pets. I just think their needs to be a little more compasion for those who dont have the care credit option and can't afford to pay the outrageous bill. Thank you for saving my little man!

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1 out of 2 people found this review helpful.

.

This is a 1st class team of caring professionals from the front desk to the emergency room. Two years ago our local vet referred us to IVEC when our 6 year old pug suddenly became extremely ill. The IVEC Team wasted no time in admitting our little guy to start examining him and running tests to find out what was causing him to feel so bad. They kept our little guy overnight and the next morning we received a call from the phenomenal Dr. Speiser. Dr. Speiser informed us that our pug had a very severe case of pancreatitis and recommended a very complex surgery in which he would personally perform which consisted of inserting a feeding tube to bypass the pancreas so we would be able to continue feeding him without further irritating his pancreas. Dr. Speiser was very honest and open with us about the complexity of this surgery and provided us with a estimate over the phone. At this time, we had no other options for our little guy - If you google canine pancreatitis it is often fatal. Once we provided Dr. Speiser with our approval over the phone he scheduled our little guy right away. That evening we received the call from Dr. Speiser that our little guy made it through the surgery and it was successful. They actually kept him for a few extra days and then sent him home for the continued home care and scheduled liquid feedings. As a result of the pancreatitis, our little guy developed diabetes which is common. Not only did the wonderful IVEC team save our little guys life by performing a life saving surgery, but the wonderful Dr. Laura Smith has continued to to work with my wife and I to help us keep our little guys diabetes under control so he can continue to lead a healthy life. Dr. Smith provides us with monthly feedback on our guys glucose curves and always takes her time in addressing any questions we may have. Dr. Speiser, Dr. Laura Smith and the rest of the IVEC Team have so much passion for providing the ultimate care for each and every animal that comes through the IVEC doors. I feel extremely fortunate that we have such a wonderful state of the art veterinary emergency center so close to us. From the front desk to the vet techs to the Dr.s they are a FIRST CLASS operation which I would strongly recommend!!! Keep up the GREAT WORK!

5
★★★★★

This is a 1st class team of caring professionals from the front desk to the emergency room. Two years ago our local vet referred us to IVEC when our 6 year old pug suddenly became extremely ill. The IVEC Team wasted no time in admitting our little guy to start examining him and running tests to find out what was causing him to feel so bad. They kept our little guy overnight and the next morning we received a call from the phenomenal Dr. Speiser. Dr. Speiser informed us that our pug had a very severe case of pancreatitis and recommended a very complex surgery in which he would personally perform which consisted of inserting a feeding tube to bypass the pancreas so we would be able to continue feeding him without further irritating his pancreas. Dr. Speiser was very honest and open with us about the complexity of this surgery and provided us with a estimate over the phone. At this time, we had no other options for our little guy - If you google canine pancreatitis it is often fatal. Once we provided Dr. Speiser with our approval over the phone he scheduled our little guy right away. That evening we received the call from Dr. Speiser that our little guy made it through the surgery and it was successful. They actually kept him for a few extra days and then sent him home for the continued home care and scheduled liquid feedings. As a result of the pancreatitis, our little guy developed diabetes which is common. Not only did the wonderful IVEC team save our little guys life by performing a life saving surgery, but the wonderful Dr. Laura Smith has continued to to work with my wife and I to help us keep our little guys diabetes under control so he can continue to lead a healthy life. Dr. Smith provides us with monthly feedback on our guys glucose curves and always takes her time in addressing any questions we may have. Dr. Speiser, Dr. Laura Smith and the rest of the IVEC Team have so much passion for providing the ultimate care for each and every animal that comes through the IVEC doors. I feel extremely fortunate that we have such a wonderful state of the art veterinary emergency center so close to us. From the front desk to the vet techs to the Dr.s they are a FIRST CLASS operation which I would strongly recommend!!! Keep up the GREAT WORK!

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1 out of 2 people found this review helpful.

.

I have been changed! I was always a guy that would "recycle" my pets. I did not have any interest in spending much money to save a pet. That all has changed. I have a Mastiff pup that is 12 weeks old and I had to rush him to this Emergency clinic Saturday morning even as bad as the roads were and they took great care for him. He had parvo and I feared he would not make it but instead I was able to take my puppy home 24 hours later like new. Please take a look at the Blood Donor Program as well. This is a great thing to do and it could really help you and your pet!

5
★★★★★

I have been changed! I was always a guy that would "recycle" my pets. I did not have any interest in spending much money to save a pet. That all has changed. I have a Mastiff pup that is 12 weeks old and I had to rush him to this Emergency clinic Saturday morning even as bad as the roads were and they took great care for him. He had parvo and I feared he would not make it but instead I was able to take my puppy home 24 hours later like new. Please take a look at the Blood Donor Program as well. This is a great thing to do and it could really help you and your pet!

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1 out of 2 people found this review helpful.

.

Just yesterday my father had called me with the news that our dog had got cut by something.. ( Siberian husky ). Our dog needed to go to the emergency vet. Although she was hurt, she was able to still run but not add pressure to that leg, never barked or complained. Well, he took her to IVEC needing something done quickly. Once he was there they charged him 300 off the bat. This wasn't a big problem my dad had no problem with paying that to bring home our dog. He figured the bone isnt even fractured or anything, she will be fine. Well, after already charging him that much money and said "This will be easy, just need to clean her up and put a couple of stitches in her." My dad had relief that our dog was going to be okay. Shortly after they came back in with another bill that totaled out to 2,500 dollars. He was in disbelief that to put stitches in the dog that wasn't even in that bad of shape it was going to cost that much... He had informed them that he had been out of work for awhile and they told him "he could call someone to see if he could borrow some money from them." My dad has money, but didn't understand how in the world that the price could just from that.. They informed him that they needed to take all of these tests, and keep her over night, and this that and the other that didn't even pertain to such things. We have a vet in our hometown that is great and would have stitched her up, and told us if there were anymore problems to just get back ahold of them. With honest prices, and an honest want to help animals. Well, my dad told them that he wasn't going to pay 2,500 dollars for a couple of stitches on a leg.. They then with no cares let him know that they could also put the dog to sleep if wanted. Unfortunately, that's what he did. He was so angry about the situation and didn't know what to do. Looking back, he would have taken the dog home and found another way to help her. But, in such shock and upset that these people can honestly not have a care about the animals, my dad had already paid 300 some dollars for the 1st part when they said she was going to be just fine. No cares at all about trying to work something out to save a pet from being put to sleep.. God, to me that is horrible. Someone who comes in with a dog for a deep scrape to the foot, and walks home without a pet because they want 2,500 dollars.. Not only that, but my dad had to walk away with a 500 dollar bill " for the work that they already had did on her" and put her to sleep.. I would not trust this place or go back to this place. This story upsets me so much, I can't believe their lack of compassion to actually do your job and help animals. Do not go there...

1
★☆☆☆☆

Just yesterday my father had called me with the news that our dog had got cut by something.. ( Siberian husky ). Our dog needed to go to the emergency vet. Although she was hurt, she was able to still run but not add pressure to that leg, never barked or complained. Well, he took her to IVEC needing something done quickly. Once he was there they charged him 300 off the bat. This wasn't a big problem my dad had no problem with paying that to bring home our dog. He figured the bone isnt even fractured or anything, she will be fine. Well, after already charging him that much money and said "This will be easy, just need to clean her up and put a couple of stitches in her." My dad had relief that our dog was going to be okay. Shortly after they came back in with another bill that totaled out to 2,500 dollars. He was in disbelief that to put stitches in the dog that wasn't even in that bad of shape it was going to cost that much... He had informed them that he had been out of work for awhile and they told him "he could call someone to see if he could borrow some money from them." My dad has money, but didn't understand how in the world that the price could just from that.. They informed him that they needed to take all of these tests, and keep her over night, and this that and the other that didn't even pertain to such things. We have a vet in our hometown that is great and would have stitched her up, and told us if there were anymore problems to just get back ahold of them. With honest prices, and an honest want to help animals. Well, my dad told them that he wasn't going to pay 2,500 dollars for a couple of stitches on a leg.. They then with no cares let him know that they could also put the dog to sleep if wanted. Unfortunately, that's what he did. He was so angry about the situation and didn't know what to do. Looking back, he would have taken the dog home and found another way to help her. But, in such shock and upset that these people can honestly not have a care about the animals, my dad had already paid 300 some dollars for the 1st part when they said she was going to be just fine. No cares at all about trying to work something out to save a pet from being put to sleep.. God, to me that is horrible. Someone who comes in with a dog for a deep scrape to the foot, and walks home without a pet because they want 2,500 dollars.. Not only that, but my dad had to walk away with a 500 dollar bill " for the work that they already had did on her" and put her to sleep.. I would not trust this place or go back to this place. This story upsets me so much, I can't believe their lack of compassion to actually do your job and help animals. Do not go there...

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2 out of 4 people found this review helpful.

.

BEWARE: IVEC Indianapolis Veterinary Emergency Center, south-side:
AVOID THIS PLACE!

I agree with others who had terrible experiences here. Check other review web sites to see a litany of complaints and bad reviews.

In our opinion, they were EXTREMELY SLOW in an emergency situation, though they weren't busy. The vet was inexperienced, had a condescending, aloof attitude, and seemed more interested in robbing us. They charged much more than their estimate which was immoral and dishonest. The rude boy working the cash register argued with me and literally flung the pen and paperwork at me. (it is crass and stupid to agitate angry customers) Prices at IVEC are terrible!

The Better Business Bureau letter that they have in their lobby refers to "Indianapolis Veterinary Referral" not "IVEC" which is strange. If you need to file a complaint with the Better Business Bureau, be sure to mention both names.

We recommend 'Indiana Veterinary Specialists & Emergency Center' on Bash Street, north-side of the city. (just off 465 & 69)

NOTE: BAD REVIEWS OF IVEC DO GET DELETED. So keep checking back to RE-post them to WARN OTHERS!

Warn your friends, family and neighbors!

1
★☆☆☆☆

BEWARE: IVEC Indianapolis Veterinary Emergency Center, south-side:
AVOID THIS PLACE!

I agree with others who had terrible experiences here. Check other review web sites to see a litany of complaints and bad reviews.

In our opinion, they were EXTREMELY SLOW in an emergency situation, though they weren't busy. The vet was inexperienced, had a condescending, aloof attitude, and seemed more interested in robbing us. They charged much more than their estimate which was immoral and dishonest. The rude boy working the cash register argued with me and literally flung the pen and paperwork at me. (it is crass and stupid to agitate angry customers) Prices at IVEC are terrible!

The Better Business Bureau letter that they have in their lobby refers to "Indianapolis Veterinary Referral" not "IVEC" which is strange. If you need to file a complaint with the Better Business Bureau, be sure to mention both names.

We recommend 'Indiana Veterinary Specialists & Emergency Center' on Bash Street, north-side of the city. (just off 465 & 69)

NOTE: BAD REVIEWS OF IVEC DO GET DELETED. So keep checking back to RE-post them to WARN OTHERS!

Warn your friends, family and neighbors!

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4 out of 6 people found this review helpful.

.

Pet owners BEWARE!!
My 12 week old puppy came to me with Pneumonia. My primary vet had him on multiple medications that were helping. He was getting better and it was showing in his demeanor. Our vet warned us that if he quits eating than something is wrong. On a Sunday morning, He stopped eating. Our vet was not open on the weekend, so we had to use the IVEC center in Beech Grove. We got to the office and they took my pup back to try to get his breathing stable to get an xray. They told us that one of the 3 antibiotics may have been bad, but did not seem horribly concerned. When the doctor came in, we were given a $2,000 dollar estimate. They told us that they were going to keep him over night to do the expensive procedure. By this time, we already had to dish out $800.00 before they would move forward with any procedure. We went back before we left to see him. he was standing and wagging his tail in a FISH TANK!! with a tube attatched to it!...we left him at the vet worried, but hopeful. We got home and it was only about a half hour before I got a call. They said that this was an emergency call and that he was going into respitory distress. We rushed back to the vet and were moved back into a room to wait. The doctor came in and told us that they couldnt pull him out and that he was Dead!!...We had a terrible experience with this vet and feel that they wanted their money more than they wanted to help our pup. He stayed in that Fish Tank until he went into distress. Please be aware of this and remember my story before you choose to take your animal to this vet. Do your research before choosing to put your dogs life in their hands. I made a terrible mistake not researching my options and now have to deal with the guilt and the loss of my little angel.

1
★☆☆☆☆

Pet owners BEWARE!!
My 12 week old puppy came to me with Pneumonia. My primary vet had him on multiple medications that were helping. He was getting better and it was showing in his demeanor. Our vet warned us that if he quits eating than something is wrong. On a Sunday morning, He stopped eating. Our vet was not open on the weekend, so we had to use the IVEC center in Beech Grove. We got to the office and they took my pup back to try to get his breathing stable to get an xray. They told us that one of the 3 antibiotics may have been bad, but did not seem horribly concerned. When the doctor came in, we were given a $2,000 dollar estimate. They told us that they were going to keep him over night to do the expensive procedure. By this time, we already had to dish out $800.00 before they would move forward with any procedure. We went back before we left to see him. he was standing and wagging his tail in a FISH TANK!! with a tube attatched to it!...we left him at the vet worried, but hopeful. We got home and it was only about a half hour before I got a call. They said that this was an emergency call and that he was going into respitory distress. We rushed back to the vet and were moved back into a room to wait. The doctor came in and told us that they couldnt pull him out and that he was Dead!!...We had a terrible experience with this vet and feel that they wanted their money more than they wanted to help our pup. He stayed in that Fish Tank until he went into distress. Please be aware of this and remember my story before you choose to take your animal to this vet. Do your research before choosing to put your dogs life in their hands. I made a terrible mistake not researching my options and now have to deal with the guilt and the loss of my little angel.

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4 out of 6 people found this review helpful.

.

I find it hard to believe that anyone could write a bad review of this place. IVEC fights for Pet's well being. What I think is the people out there are trying to justify their own shortcommings when it comes to caring for their pet. They agreed to take care of an animal and then, when it comes to actually doing so they balk at expense and expect everything to be free. I know for a fact that anytime I brought my cat in they always consult with me and even have me approve or dissapprove and sign an estimate prior to doing any major work on my pet. I either agree to let them do the work or I don't depending on MY affordability at the time. Those complainers out there apparently expect the doctors and staff should work 12 shifts Day and Night, and be open 24/7 for nothing. Well all I can say to that is how would you like to go without Pay? Could you survive? Could you keep your doors open? Could you provide for equipment they use or even pay the electric bill? From all I have seen IVEC is a state of the art animal's haven when ill or injured. The doctors and staff work there because they all have one united purpose, and that is to save the lives of animals. They have no concern for money they dont work long hours and continuously go to shool for money. They do all this because they care about animals. And anyone trying to drag their name in the mud should really take a closer look at what it is they are attacking. IVEC Cares about your pet and its speedy recovery. IVEC fights for the lives of animals. Even when their owners don't care enough to do the right thing IVEC gives a voice to those without a voice. I simply cannot say enough good things about them.

5
★★★★★

I find it hard to believe that anyone could write a bad review of this place. IVEC fights for Pet's well being. What I think is the people out there are trying to justify their own shortcommings when it comes to caring for their pet. They agreed to take care of an animal and then, when it comes to actually doing so they balk at expense and expect everything to be free. I know for a fact that anytime I brought my cat in they always consult with me and even have me approve or dissapprove and sign an estimate prior to doing any major work on my pet. I either agree to let them do the work or I don't depending on MY affordability at the time. Those complainers out there apparently expect the doctors and staff should work 12 shifts Day and Night, and be open 24/7 for nothing. Well all I can say to that is how would you like to go without Pay? Could you survive? Could you keep your doors open? Could you provide for equipment they use or even pay the electric bill? From all I have seen IVEC is a state of the art animal's haven when ill or injured. The doctors and staff work there because they all have one united purpose, and that is to save the lives of animals. They have no concern for money they dont work long hours and continuously go to shool for money. They do all this because they care about animals. And anyone trying to drag their name in the mud should really take a closer look at what it is they are attacking. IVEC Cares about your pet and its speedy recovery. IVEC fights for the lives of animals. Even when their owners don't care enough to do the right thing IVEC gives a voice to those without a voice. I simply cannot say enough good things about them.

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2 out of 4 people found this review helpful.

.

VERY INTERESTING....how customer reviews are mysteriously erased from this IVEC page if they receive a rating under 2 stars......but I am not surprised in the least.

If you know what is good for your animal you would NOT take them to IVEC.

How sad that people actually base a "five-star" review on this clinic solely upon the fact that this clinic hosts and annual Pet Carnival.
oh wow...Maybe you should give props to animal organizations that actually care about animals and their owners (instead of this clinic that is funded by preying on people who are desperate to help their pets in emergency situations...and will charge thousands of dollars conducting unnecessary tests and procedures....)

When an animal suddenly becomes ill many pet owners are willing to do whatever they can to help their animal. IVEC sees these people coming a mile away. The staff at this facility seems to have mastered using guilt and fear to coerce pet owners in to agreeing to so-called "mandatory" testing. IVEC has also been known to conduct testing without the consent of the pet owner. The staff will tell pet owners that money "shouldn't be an object" when there is a sick animal involved...They also tell people that if they don't conduct certain tests or procedures that their animals won't survive a ride home (or to another [legit] doctor for a second opinion).

Well, IVEC, my family DID listen to your bogus suggestions to conduct a round of tests and treatment that cost over $4000 after you convinced them that their cat would recover. They listened to you when you made them feel like sh!t for questioning the amount of money you would charge them to conduct the tests. Your "tests" and "treatments" didn't work. Their cat did not get revover. You FAIL, ivec.

I have yet to find a review that speaks positively of this clinic (other than Ms. Holly H.--who may even be employed with these crooks.)

The sad thing is is that when there is an emergency situation, people typically don't have a chance to go online and read reviews prior to taking their animals to a place like this. My heart goes out to any of you who have been conned by this clinic

1
★☆☆☆☆

VERY INTERESTING....how customer reviews are mysteriously erased from this IVEC page if they receive a rating under 2 stars......but I am not surprised in the least.

If you know what is good for your animal you would NOT take them to IVEC.

How sad that people actually base a "five-star" review on this clinic solely upon the fact that this clinic hosts and annual Pet Carnival.
oh wow...Maybe you should give props to animal organizations that actually care about animals and their owners (instead of this clinic that is funded by preying on people who are desperate to help their pets in emergency situations...and will charge thousands of dollars conducting unnecessary tests and procedures....)

When an animal suddenly becomes ill many pet owners are willing to do whatever they can to help their animal. IVEC sees these people coming a mile away. The staff at this facility seems to have mastered using guilt and fear to coerce pet owners in to agreeing to so-called "mandatory" testing. IVEC has also been known to conduct testing without the consent of the pet owner. The staff will tell pet owners that money "shouldn't be an object" when there is a sick animal involved...They also tell people that if they don't conduct certain tests or procedures that their animals won't survive a ride home (or to another [legit] doctor for a second opinion).

Well, IVEC, my family DID listen to your bogus suggestions to conduct a round of tests and treatment that cost over $4000 after you convinced them that their cat would recover. They listened to you when you made them feel like sh!t for questioning the amount of money you would charge them to conduct the tests. Your "tests" and "treatments" didn't work. Their cat did not get revover. You FAIL, ivec.

I have yet to find a review that speaks positively of this clinic (other than Ms. Holly H.--who may even be employed with these crooks.)

The sad thing is is that when there is an emergency situation, people typically don't have a chance to go online and read reviews prior to taking their animals to a place like this. My heart goes out to any of you who have been conned by this clinic

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3 out of 8 people found this review helpful.

.

I got online to write a review and was shocked at all of the negative reviews !!
I have been dealing with IVEC for over a year now and have received excellent professional care for my Yorkie. There is only a handful of doctors that have the skills, training and expertise to help my Yorkie with her breathing issues. Was it expensive?, you betcha, was it worth it? absolutely..... I have even asked my IVEC vet to do several of the procedures at bare bones cost and he had no problem with that. We still go back for check ups to make sure everything is going as planned and everytime I go to IVEC I am welcomed by the great gals at the front desk and the communicators do a fabulous job as well.
I LOVE my Yorkie more than anything in this world and if I questioned the care that she received at IVEC I would not take her.
I have taken Animal 1st Aid classes at IVEC, they have a doggie festival in the summer, they have animal blood drives should your pet need blood. The pictures of pets on the walls of IVEC are covered with "Thanks for Saving My Life".
Sometimes people are more apt to write a review on negative experiences and that's OK , but I'm sure that the Positive experiences far out way the negatives.
Thank you to Dr. Speiser and his staff for the quality care and compassion that you have provided us over the last year or so.

Hands and Paws Together,

Susan Bender and Lucy :o)

4
★★★★☆

I got online to write a review and was shocked at all of the negative reviews !!
I have been dealing with IVEC for over a year now and have received excellent professional care for my Yorkie. There is only a handful of doctors that have the skills, training and expertise to help my Yorkie with her breathing issues. Was it expensive?, you betcha, was it worth it? absolutely..... I have even asked my IVEC vet to do several of the procedures at bare bones cost and he had no problem with that. We still go back for check ups to make sure everything is going as planned and everytime I go to IVEC I am welcomed by the great gals at the front desk and the communicators do a fabulous job as well.
I LOVE my Yorkie more than anything in this world and if I questioned the care that she received at IVEC I would not take her.
I have taken Animal 1st Aid classes at IVEC, they have a doggie festival in the summer, they have animal blood drives should your pet need blood. The pictures of pets on the walls of IVEC are covered with "Thanks for Saving My Life".
Sometimes people are more apt to write a review on negative experiences and that's OK , but I'm sure that the Positive experiences far out way the negatives.
Thank you to Dr. Speiser and his staff for the quality care and compassion that you have provided us over the last year or so.

Hands and Paws Together,

Susan Bender and Lucy :o)

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3 out of 6 people found this review helpful.

.

I have taken multiple pets to IVEC and had great success with their work. It is an emergency hospital and like any emergency room sometimes there is a waiting period. However, the service and the staff are top notch. I am very grateful that my "babies" are here and healthy due to the care from IVEC and it's staff.

4
★★★★☆

I have taken multiple pets to IVEC and had great success with their work. It is an emergency hospital and like any emergency room sometimes there is a waiting period. However, the service and the staff are top notch. I am very grateful that my "babies" are here and healthy due to the care from IVEC and it's staff.

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3 out of 5 people found this review helpful.

.

This is a wonderful place to take your pet when you need quality emergency care. My mini dachshund had two discs rupture in her back and had paralysis setting in. Dr. Speiser performed surgery on her, and she is well on her way to recovery. She is walking, abeit a bit shaky, but she is getting better and better every day. They worked with me to get her therapy, and their staff was very loving and caring with Dixie. She was always happy to see them, and I felt that she was in good hands. I am positive that it was the skill of Dr. Speiser and their physical therapist Amy, that saved Dixie. I would recommend them to all who need the best emergency care.

5
★★★★★

This is a wonderful place to take your pet when you need quality emergency care. My mini dachshund had two discs rupture in her back and had paralysis setting in. Dr. Speiser performed surgery on her, and she is well on her way to recovery. She is walking, abeit a bit shaky, but she is getting better and better every day. They worked with me to get her therapy, and their staff was very loving and caring with Dixie. She was always happy to see them, and I felt that she was in good hands. I am positive that it was the skill of Dr. Speiser and their physical therapist Amy, that saved Dixie. I would recommend them to all who need the best emergency care.

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3 out of 5 people found this review helpful.

.

Yes, they are expensive, but this is a 24 hour emergency clinic and not a 9-5 day clinic so I can understand why they'd have to charge more.

However, we spent several thousand dollars trying to get a diagnosis for our very sick 4 month old puppy after our local vet referred us there. He was sent home with a relatively healthy diagnosis, only for us to find out when we took him to a different local vet that he had an extremely rare condition that was slowly killing him.

So yes, they have all the tools to do the work, but they still don't seem equipped to deal with the rare stuff, yet they'll charge you several thousand dollars for a wrong diagnosis.

However, the staff were really nice and our puppy did really enjoy being there.

2
★★☆☆☆

Yes, they are expensive, but this is a 24 hour emergency clinic and not a 9-5 day clinic so I can understand why they'd have to charge more.

However, we spent several thousand dollars trying to get a diagnosis for our very sick 4 month old puppy after our local vet referred us there. He was sent home with a relatively healthy diagnosis, only for us to find out when we took him to a different local vet that he had an extremely rare condition that was slowly killing him.

So yes, they have all the tools to do the work, but they still don't seem equipped to deal with the rare stuff, yet they'll charge you several thousand dollars for a wrong diagnosis.

However, the staff were really nice and our puppy did really enjoy being there.

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2 out of 5 people found this review helpful.

.

this was absolutely was 1 of the worst experiences of my life. i made the terrible mistake of taking my cat bob to this terrible place.4 years ago bob went to his box and couldn't go to the bathroom. he was straining and crying and i knew i had to do something quick.the reason why it has taken me this long to write about this is - i was told by my vet there was nothing i could do and it really has taken me this long to be able to talk about it. i went through the phone book and found the closest 24 hr clinic.i called them and immediately was their fees. i didnt care about cost, i just wanted him better. i rushed him there,pd the down payment as soon as i arrived and then they started asking questions.i was very upset but remembered that he was very allergic to ketamine. i told them WHATEVER you do DONT give him ketamine-he was given it as a kitten and his eyes rolled back for 3 days.bob was now 10.the person doing his chart said i am so glad you told us that and specifially wrote on his chart ""ALLERGIC TO KETAMINE"".the next day they called and said that i could pick him up- he was very sleepy but ready to go home.i paid the rest of the bill and when i went back to get him-his head fell in his water bowl and i said what did you give him-they looked at the chart and said ""ketamine"".i was in shock,i couldnt even talk-i picked him up out of the cage and brought him home.a friend said- he looks bad-you need to call them- so they said he needed some supplement and i went back and got it for $12.00 more and rushed home to give it to him. he died in bed with me that night. i think the bill was about 1,700-i never got any money back or even a sympathy card. dont ever take your animals here.it was total negligence and i hope it keeps you from taking your pet there.i was told by my reg vet that when you sign that release it even releases them from negligence.so l lost my baby and a lot of $.i will continue to post everywhere i can to warn people. jeff horton

0
★☆☆☆☆

this was absolutely was 1 of the worst experiences of my life. i made the terrible mistake of taking my cat bob to this terrible place.4 years ago bob went to his box and couldn't go to the bathroom. he was straining and crying and i knew i had to do something quick.the reason why it has taken me this long to write about this is - i was told by my vet there was nothing i could do and it really has taken me this long to be able to talk about it. i went through the phone book and found the closest 24 hr clinic.i called them and immediately was their fees. i didnt care about cost, i just wanted him better. i rushed him there,pd the down payment as soon as i arrived and then they started asking questions.i was very upset but remembered that he was very allergic to ketamine. i told them WHATEVER you do DONT give him ketamine-he was given it as a kitten and his eyes rolled back for 3 days.bob was now 10.the person doing his chart said i am so glad you told us that and specifially wrote on his chart ""ALLERGIC TO KETAMINE"".the next day they called and said that i could pick him up- he was very sleepy but ready to go home.i paid the rest of the bill and when i went back to get him-his head fell in his water bowl and i said what did you give him-they looked at the chart and said ""ketamine"".i was in shock,i couldnt even talk-i picked him up out of the cage and brought him home.a friend said- he looks bad-you need to call them- so they said he needed some supplement and i went back and got it for $12.00 more and rushed home to give it to him. he died in bed with me that night. i think the bill was about 1,700-i never got any money back or even a sympathy card. dont ever take your animals here.it was total negligence and i hope it keeps you from taking your pet there.i was told by my reg vet that when you sign that release it even releases them from negligence.so l lost my baby and a lot of $.i will continue to post everywhere i can to warn people. jeff horton

Cons: complete negligence

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We used this service when we were looking for a vet to take care of our snake. They were most helpful in locating a vet who specialized in reptiles. I would certainly recommend them if looking for a speciality vet.

4
★★★★☆

We used this service when we were looking for a vet to take care of our snake. They were most helpful in locating a vet who specialized in reptiles. I would certainly recommend them if looking for a speciality vet.

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3 out of 5 people found this review helpful.

 

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