Emerson Pet Clinic

★★★★☆
  • 1502 N Emerson Ave

    Indianapolis, IN 46219

    Map & Directions
  • 317-375-1737

About Emerson Pet Clinic

Categories
Hours
Monday - Friday 8am to 6pm, Saturday 8am to 12pm

Pets & Animals

Pets & Animals
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Horrible horrible experience.. my friend took her kitten in this place, and despite him being to young to receive his booster shots, they gave them to him anyways.. He died 2 days later.. from Healthy to Dead in 2 days thanks to this

3
★★★★★

Horrible horrible experience.. my friend took her kitten in this place, and despite him being to young to receive his booster shots, they gave them to him anyways.. He died 2 days later.. from Healthy to Dead in 2 days thanks to this

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Great experience! Just left first visit at this clinic after recently deciding to change vets. The staff were all friendly and down to earth. My one year old boxer/pitbull mix literally was whining to return to the exam area to see Dr.

3
★★★★★

Great experience! Just left first visit at this clinic after recently deciding to change vets. The staff were all friendly and down to earth. My one year old boxer/pitbull mix literally was whining to return to the exam area to see Dr.

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HORRIBLE experience!!! I've NEVER felt so verbally assaulted in my entire life! One star is far too generous, in my opinion...and my dog's.

3
★★★★★

HORRIBLE experience!!! I've NEVER felt so verbally assaulted in my entire life! One star is far too generous, in my opinion...and my dog's.

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I have been taking my two older dogs to Emerson for several years. We are moving out of state and I hope I get a new vet half as good as Dr. Mullins. She explains everything in detail. She is always extremely thorough in her exams. She

3
★★★★★

I have been taking my two older dogs to Emerson for several years. We are moving out of state and I hope I get a new vet half as good as Dr. Mullins. She explains everything in detail. She is always extremely thorough in her exams. She

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I love this place. They are very nice and very caring of my pets Flower and Chico. I am greeted warmly upon entering and am given instruction on different products that I purchase.

3
★★★★★

I love this place. They are very nice and very caring of my pets Flower and Chico. I am greeted warmly upon entering and am given instruction on different products that I purchase.

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from the moment i walked into this clinic, i experienced poor customer service. the receptionist was unsmiling and brusque. she sold me worming and flea meds but provided little explanation, and asked me no questions about my pets other

3
★★★★★

from the moment i walked into this clinic, i experienced poor customer service. the receptionist was unsmiling and brusque. she sold me worming and flea meds but provided little explanation, and asked me no questions about my pets other

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I called in 2 times after my kitty was diagnosed with a UTI concerned with the amount of meds given to treat him. I know nothing about treatment or medication amounts. The bottle did not look like it would last 7 days. I called in with concern around day 4, they advised i called back in if there was not going to be enough medicine! When i called back, I was treated inappropriately by the vet tech. Rude condescending disrespectful unhelpful attitude toward me from the beginning of the convo, then she said "i dont have time for this, I have other people in front of me!" and then hung up on me. The office manager did promptly called me back after I called back (after the hang up) and thoroughly explained (professionally) how treatment worked with the meds that were given to me! Even tho she(office manager) was nice and professional after her rude employee, I will never go there again..Its so close to my house and tried to support neighborhood businesses but if they treat customers like that, guess how they are treating your animal!! jus sayn :) Stay away if you value good business and professionalism and your self worth (who wants to feel like that after you spent $100 at a "PLACE OF BUSINES??" Thx for reading

1
★☆☆☆☆

I called in 2 times after my kitty was diagnosed with a UTI concerned with the amount of meds given to treat him. I know nothing about treatment or medication amounts. The bottle did not look like it would last 7 days. I called in with concern around day 4, they advised i called back in if there was not going to be enough medicine! When i called back, I was treated inappropriately by the vet tech. Rude condescending disrespectful unhelpful attitude toward me from the beginning of the convo, then she said "i dont have time for this, I have other people in front of me!" and then hung up on me. The office manager did promptly called me back after I called back (after the hang up) and thoroughly explained (professionally) how treatment worked with the meds that were given to me! Even tho she(office manager) was nice and professional after her rude employee, I will never go there again..Its so close to my house and tried to support neighborhood businesses but if they treat customers like that, guess how they are treating your animal!! jus sayn :) Stay away if you value good business and professionalism and your self worth (who wants to feel like that after you spent $100 at a "PLACE OF BUSINES??" Thx for reading

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.

I called in a 2 times after my kitty was diagnosed with a UTI concerned with the amount of meds given to treat him. I know nothing about treatment or medication amounts. The bottle did not look like it would last 7 days. I called in with

3
★★★★★

I called in a 2 times after my kitty was diagnosed with a UTI concerned with the amount of meds given to treat him. I know nothing about treatment or medication amounts. The bottle did not look like it would last 7 days. I called in with

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I have been using this vet clinic for a few years and have never had any problems. I have seen two different vets (both women). My 2 cats and a dog are very healthy and we go for vaccinations and wellness visits. My dog is on thyroid medication so I am in the clinic frequently for refills. I always find the staff kind. The vets are great with my animals. I have recommended this clinic to my friends and the ones that I know go here also seem very happy with this clinic. I will continue to recommend to my friends. 5 STARS!

5
★★★★★

I have been using this vet clinic for a few years and have never had any problems. I have seen two different vets (both women). My 2 cats and a dog are very healthy and we go for vaccinations and wellness visits. My dog is on thyroid medication so I am in the clinic frequently for refills. I always find the staff kind. The vets are great with my animals. I have recommended this clinic to my friends and the ones that I know go here also seem very happy with this clinic. I will continue to recommend to my friends. 5 STARS!

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I love going to this clinic. I have seen both Dr. Smith and Dr. Mullins when I have brought my cat in. My cat caught it's paw our mower and had to have a toe amputated. The doctor's performed the procedure competently and the cost was

3
★★★★★

I love going to this clinic. I have seen both Dr. Smith and Dr. Mullins when I have brought my cat in. My cat caught it's paw our mower and had to have a toe amputated. The doctor's performed the procedure competently and the cost was

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I have been a happy patron of this business for a little over a year. I had been going to a cat-only veterinarian office previously, but decided to change. I had moved to a different area, and the previous vet was very, very expensive. Emerson Pet Clinic is convenient to my home. I was impressed with the vet and vet techs . They were willing to treat my very old, very ornery cat without gassing her first. The previous vet had always refused to treat her unless she was unconscious, which was hard on my pet and costly for me. Sometimes the staff is very busy and you'll have to wait awhile, but the care my cat has received has been competent and caring. I would recommend this veterinarian practice to anyone.

2
★★★★☆

I have been a happy patron of this business for a little over a year. I had been going to a cat-only veterinarian office previously, but decided to change. I had moved to a different area, and the previous vet was very, very expensive. Emerson Pet Clinic is convenient to my home. I was impressed with the vet and vet techs . They were willing to treat my very old, very ornery cat without gassing her first. The previous vet had always refused to treat her unless she was unconscious, which was hard on my pet and costly for me. Sometimes the staff is very busy and you'll have to wait awhile, but the care my cat has received has been competent and caring. I would recommend this veterinarian practice to anyone.

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Emerson Pet Clinic is a sorry excuse for a vet office. Do Not Take Your Pet Here! The staff is rude and does not listen to your concerns. I had to beg to even go back into the office with my pet and then they just took my pet into another room without me anyway. You never get to even meet the actual vet unless you specifically ask to and even then it is unlikely. My pet had surgery here and was discharged with an open wound and Emerson proceeded to blame that on me as well as try to charge for an anti-biotic that he would not have needed had they followed procedure before discharging him. When we tried to tell the vet-tech this we were told that we were not welcome back just like a previous reviewer was. This seems to be the only procedure Emerson Pet Clinic knows how to follow. They just kick people out of their practice that know what they are talking about and aren't push overs. DO NOT GO TO EMERSON!

1
★☆☆☆☆

Emerson Pet Clinic is a sorry excuse for a vet office. Do Not Take Your Pet Here! The staff is rude and does not listen to your concerns. I had to beg to even go back into the office with my pet and then they just took my pet into another room without me anyway. You never get to even meet the actual vet unless you specifically ask to and even then it is unlikely. My pet had surgery here and was discharged with an open wound and Emerson proceeded to blame that on me as well as try to charge for an anti-biotic that he would not have needed had they followed procedure before discharging him. When we tried to tell the vet-tech this we were told that we were not welcome back just like a previous reviewer was. This seems to be the only procedure Emerson Pet Clinic knows how to follow. They just kick people out of their practice that know what they are talking about and aren't push overs. DO NOT GO TO EMERSON!

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0 out of 1 people found this review helpful.

.

Emerson has a new vet and this is what my experience with the new "vet" was:
Emerson Pet Clinic is a sorry excuse for a vet office. Do Not Take Your Pet Here! The staff is rude and does not listen to your concerns. I had to beg to even go back into the office with my pet and then they just took my pet into another room without me anyway. You never get to even meet the actual vet unless you specifically ask to and even then it is unlikely. My pet had surgery here and was discharged with an open wound and Emerson proceeded to blame that on me as well as try to charge for an anti-biotic that he would not have needed had they followed procedure before discharging him. When we tried to tell the vet-tech this we were told that we were not welcome back just like a previous reviewer was. This seems to be the only procedure Emerson Pet Clinic knows how to follow. They just kick people out of their practice that know what they are talking about and aren't push overs. DO NOT GO TO EMERSON!

0
★☆☆☆☆

Emerson has a new vet and this is what my experience with the new "vet" was:
Emerson Pet Clinic is a sorry excuse for a vet office. Do Not Take Your Pet Here! The staff is rude and does not listen to your concerns. I had to beg to even go back into the office with my pet and then they just took my pet into another room without me anyway. You never get to even meet the actual vet unless you specifically ask to and even then it is unlikely. My pet had surgery here and was discharged with an open wound and Emerson proceeded to blame that on me as well as try to charge for an anti-biotic that he would not have needed had they followed procedure before discharging him. When we tried to tell the vet-tech this we were told that we were not welcome back just like a previous reviewer was. This seems to be the only procedure Emerson Pet Clinic knows how to follow. They just kick people out of their practice that know what they are talking about and aren't push overs. DO NOT GO TO EMERSON!

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Unlike the rest of the reviews, I was very dissapointed. I was trying to get a second opinion on x-ray taken at another vet. They told me they don't accept digital photos via e-mail. Their receptionist said that I could get one x-ray at their office, so I said ok. When I got to the office, the vet said I would need two x-rays not only one. (I already spent $400 at the other vet, Now they want me to get two x-rays, when they told me I could get just one) Her assistant asked why I did not bring a CD with the x-ray from the other vet. I replied, "because you guys told me you don't accept digital photos." If I were told that I could bring a CD, I would have. I decided I would go back to the other vet and get the CD for $25 (Cheeper that way). As I was walking out they asked for the office visit fee. I asked if they would give me a discount, since I would have to drive an hour to the other vet and back. The vet came in and told me to never come back to their office. That was so wrong. She could have just said no. So unprofessional. I wouldn't want someone like that taking care of my animals anyway.

1
★☆☆☆☆

Unlike the rest of the reviews, I was very dissapointed. I was trying to get a second opinion on x-ray taken at another vet. They told me they don't accept digital photos via e-mail. Their receptionist said that I could get one x-ray at their office, so I said ok. When I got to the office, the vet said I would need two x-rays not only one. (I already spent $400 at the other vet, Now they want me to get two x-rays, when they told me I could get just one) Her assistant asked why I did not bring a CD with the x-ray from the other vet. I replied, "because you guys told me you don't accept digital photos." If I were told that I could bring a CD, I would have. I decided I would go back to the other vet and get the CD for $25 (Cheeper that way). As I was walking out they asked for the office visit fee. I asked if they would give me a discount, since I would have to drive an hour to the other vet and back. The vet came in and told me to never come back to their office. That was so wrong. She could have just said no. So unprofessional. I wouldn't want someone like that taking care of my animals anyway.

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0 out of 1 people found this review helpful.

.

Have been going to Emeson Pet Clinic since we adopted our first dog (3years ago). The entire staff are some of the most wonderful people I know. We started with one puppy and then adopted a rescued lhasa apso 2 years ago. She was so afraid of everyone but they seem to put her at ease. I have just adopted another rescue (they don't know it yet!) so will be taking a 3rd family member there..Would HIGHLY recommend this pet clinic to anyone. Rates are excellent too, as far as I am concerned.

5
★★★★★

Have been going to Emeson Pet Clinic since we adopted our first dog (3years ago). The entire staff are some of the most wonderful people I know. We started with one puppy and then adopted a rescued lhasa apso 2 years ago. She was so afraid of everyone but they seem to put her at ease. I have just adopted another rescue (they don't know it yet!) so will be taking a 3rd family member there..Would HIGHLY recommend this pet clinic to anyone. Rates are excellent too, as far as I am concerned.

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1 out of 1 people found this review helpful.

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I have been going to see Dr. Smith with my 3 cats and 2 dogs for seveal years now. I have always found Dr. Smith to be honest, knowledgable, and caring with my pets. The staff is also very friendly and helpful. I have many animals and this clinic makes it affordable for me to take great care of my pets. WORLD-CLASS!!!

5
★★★★★

I have been going to see Dr. Smith with my 3 cats and 2 dogs for seveal years now. I have always found Dr. Smith to be honest, knowledgable, and caring with my pets. The staff is also very friendly and helpful. I have many animals and this clinic makes it affordable for me to take great care of my pets. WORLD-CLASS!!!

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1 out of 1 people found this review helpful.

.

I recently took my Basset into the clinic knowing that she would have to be put to sleep. This was very hard for me and I have to say that this was the most patient,incredible, and feeling vet I have ever had my dog to. She took time with me and my dog to explain everything! If I known about this vet prior to this, she would have been my dog's primary care giver. With that said, my former vet, The Downtown Vet, was very unfeeling when I called for the last appointment and started the conversation with how much money I would have to pay.

5
★★★★★

I recently took my Basset into the clinic knowing that she would have to be put to sleep. This was very hard for me and I have to say that this was the most patient,incredible, and feeling vet I have ever had my dog to. She took time with me and my dog to explain everything! If I known about this vet prior to this, she would have been my dog's primary care giver. With that said, my former vet, The Downtown Vet, was very unfeeling when I called for the last appointment and started the conversation with how much money I would have to pay.

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2 out of 2 people found this review helpful.

.

I have been taking my pets to this vet for years. They are afforadable and they do a great job. Dr. Smith is really nice and I thought the staff was helpful. They make it easy for me to have take good care of my babies!

5
★★★★★

I have been taking my pets to this vet for years. They are afforadable and they do a great job. Dr. Smith is really nice and I thought the staff was helpful. They make it easy for me to have take good care of my babies!

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1 out of 1 people found this review helpful.

.

I've been taking my cats to Emerson pet clinic for 7 years and they really have taken great care with them. All three of my cats like to go to see there "friends" at the vets office.

4
★★★★☆

I've been taking my cats to Emerson pet clinic for 7 years and they really have taken great care with them. All three of my cats like to go to see there "friends" at the vets office.

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2 out of 2 people found this review helpful.

 

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