The Shipping Store

★★★★☆
  • 1427 86th St W

    Indianapolis, IN 46260

    Map & Directions
  • 317-471-0900

About The Shipping Store

Hours
Mon-Fri 9am-6pm, Sat 10am-4pm

Transportation & Storage

Transportation & Storage
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The owner of the company is RUDE, Arrogant, and Disrespectful. He does not know how to be personable and relate to the people that help his small business stay in business. I have used the P.O. Box service there for over 2 years and the

3
★★★★★

The owner of the company is RUDE, Arrogant, and Disrespectful. He does not know how to be personable and relate to the people that help his small business stay in business. I have used the P.O. Box service there for over 2 years and the

.

I needed to drop off a retail return at a UPS pick-up location, so I brought it to the Shipping Store at 86th & Ditch. When I saw a woman storm out of the store, that should have been my first clue about the level of service I was about

3
★★★★★

I needed to drop off a retail return at a UPS pick-up location, so I brought it to the Shipping Store at 86th & Ditch. When I saw a woman storm out of the store, that should have been my first clue about the level of service I was about

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Absolutely terrible customer service. They have thus far given my mail away to the wrong person on TWO occasions. They are very unresponsive to any requests. I had mail forwarding set up and the card on file expired. They never gave me a call to let me know and just STOPPED forwarding my mail. When we asked the owner why he didn't call he said that "I have a bad attitude" and hung up the phone on me!

If you are a business and need your mail just save yourself the haste and stay away! Consumers beware, you will be disappointed.

0
★☆☆☆☆

Absolutely terrible customer service. They have thus far given my mail away to the wrong person on TWO occasions. They are very unresponsive to any requests. I had mail forwarding set up and the card on file expired. They never gave me a call to let me know and just STOPPED forwarding my mail. When we asked the owner why he didn't call he said that "I have a bad attitude" and hung up the phone on me!

If you are a business and need your mail just save yourself the haste and stay away! Consumers beware, you will be disappointed.

Pros: None

Cons: Terrible customer service

 

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