Kohl's

★★★☆☆
  • 8141 E 96th St

    Indianapolis, IN 46256

    Map & Directions
  • 317-598-1388

About Kohl's

Categories
  • Department Stores
  • Fitness Apparel
  • Toys
  • Home Furniture Sales
  • Women's Clothing Stores
  • Furniture Stores
  • Interior Decoration & Design
  • Bedding
  • Bathroom Accessories
  • Shoe Stores
Hours
M-F 8am-midnight, Sa 7am-midnight, Su 8am-midnight
Associations
  • Kohl's Cares
Year Established
  • 1962
Products
  • Home goods
  • Furniture
  • Women's clothing
  • Men's clothing
  • Junior's clothing
  • Young Men's clothing
  • Baby clothing
  • kids clothing
  • shoes
  • jewelry
  • watches
  • athletic wear
  • sale
  • clearance
  • home decor
  • bathroom
  • kitchen
  • women's shoes
  • men's shoes
  • kids shoes
  • baby clothes
  • costume jewelry
Specialties
  • Kohl's Cash
  • Wedding Registry
  • Baby Registry
  • Gift Cards
  • Kohl's Credit Events
Brands
  • SONOMA life + style®
  • The Big One®
  • Croft & Barrow®
  • Jumping Beans®
  • Nike
  • Apt. 9®
  • SO®
  • Chaps
  • Carter's
  • Tek Gear®

Home & Garden

Home & Garden
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2.5 2
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Today was my second visit to this store. During the first visit, I felt uncomfortable as grouchy sales people wouldn't give a proper answer to a sales question let alone a smile. I being of Indian origin sensed it all too well during the first visit itself. Today, my wife had three five dollar coupons. The coupons never stated that there is a limit to how many you could use. But, as we do with several other stores, if we have more than one coupon, we use different credit cards to charge it thinking that one per customer rule may apply. My wife charged the first coupon and then I went ahead and charged the second set of item with my coupon. The lady at the counter grimaced as if I was stealing their item. There was this guy who ran to the next counter to warn that we may come with next coupon. My wife continued shopping and took the next coupon to another counter near the item she picked. The salesperson had an equally disgusted look. Then, totally unaware that my wife was doing this, I took another item and tried to charge it at the counter and the lady in the next counter shouted that we were charging the third coupon. Then I asked the guy at the counter (His nameplate had the Asst. Manager title. He was polite and courteous). I was paying whether there was a limit to how many you could use and he said there is a 3 limit. But, my wife says there is no such thing written in the coupon. If you are not white beware of this store. Either that or these guys are getting profit sharing and they are just jealous that customers are getting a good deal. BAD Customer service

1
★☆☆☆☆

Today was my second visit to this store. During the first visit, I felt uncomfortable as grouchy sales people wouldn't give a proper answer to a sales question let alone a smile. I being of Indian origin sensed it all too well during the first visit itself. Today, my wife had three five dollar coupons. The coupons never stated that there is a limit to how many you could use. But, as we do with several other stores, if we have more than one coupon, we use different credit cards to charge it thinking that one per customer rule may apply. My wife charged the first coupon and then I went ahead and charged the second set of item with my coupon. The lady at the counter grimaced as if I was stealing their item. There was this guy who ran to the next counter to warn that we may come with next coupon. My wife continued shopping and took the next coupon to another counter near the item she picked. The salesperson had an equally disgusted look. Then, totally unaware that my wife was doing this, I took another item and tried to charge it at the counter and the lady in the next counter shouted that we were charging the third coupon. Then I asked the guy at the counter (His nameplate had the Asst. Manager title. He was polite and courteous). I was paying whether there was a limit to how many you could use and he said there is a 3 limit. But, my wife says there is no such thing written in the coupon. If you are not white beware of this store. Either that or these guys are getting profit sharing and they are just jealous that customers are getting a good deal. BAD Customer service

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.

~ Top-rate Customer Service ~ Great Sales~ ~ Excellent Bargains Toward the End of Each Season ~

The only complaint that I have...and this is with all Kohl's Department Stores... they attempt to cram too much merchandise onto the sales floor. At times the racks are so close together, you end up knocking merchandise onto the floor, as you pass between racks.

4
★★★★☆

~ Top-rate Customer Service ~ Great Sales~ ~ Excellent Bargains Toward the End of Each Season ~

The only complaint that I have...and this is with all Kohl's Department Stores... they attempt to cram too much merchandise onto the sales floor. At times the racks are so close together, you end up knocking merchandise onto the floor, as you pass between racks.

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0 out of 1 people found this review helpful.

Message from Kohl's

Kohl's department stores are stocked with everything you need for yourself and your home – apparel for women, kids and men, plus home products like small electrics, luggage and more. At Kohl’s department stores, we offer not only the best merchandise at the best prices, but we're always working to make your shopping experience truly enjoyable.



From petites to plus sizes, casual jeans to cocktail dresses, and boots to athletic shoes, Kohl’s has the women’s and men’s clothing and accessories that will keep you comfortable and stylish at any occasion. Stock up on basics for the whole family with kids clothes, or replenish your wardrobe with fresh new tees, dresses and suits.



Update your home and turn to Kohl’s for beautiful, versatile furniture, home décor and linens. Add color with new bedding or throw pillows and redecorate with picture frames, wall art and area rugs. For every family member, for every room of your home, Kohl’s in Indianapolis, IN has what you need to keep you and your loved ones outfitted in style.

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