Brookwood Apartments

★★☆☆☆
  • 5301 Turtle Creek East Dr

    Indianapolis, IN 46227

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About Brookwood Apartments

Hours
M-F: 10:00 am-6:00 pm Sat: 10:00 am-5:00 pm Sun: 12:00 pm-5:00 pm

Real Estate

Real Estate
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1.8 5
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honestly i love this place im currently a resident. the office people are nice to me and treat me like a customer. i havent had any problems except that the carpets didnt get changed before i moved in however they wrote don that i wouldnt be resposible for the condition of it so its kind of ok because i have kids an there are spills from time to time. these are good priced apartments ith a wonderful location an sooo much space. i was reading the other peoples comments an that seems like it was a long time ago that it had problems and i can tell you they have done a good job here!!! every one that ive talked to about this place loved it hen they lived here. they are strict about their rules so maybe thats why people have harsh feelings toards here because maybe they were the problem. but like i said its awesome. absolutly love it!!

5
★★★★★

honestly i love this place im currently a resident. the office people are nice to me and treat me like a customer. i havent had any problems except that the carpets didnt get changed before i moved in however they wrote don that i wouldnt be resposible for the condition of it so its kind of ok because i have kids an there are spills from time to time. these are good priced apartments ith a wonderful location an sooo much space. i was reading the other peoples comments an that seems like it was a long time ago that it had problems and i can tell you they have done a good job here!!! every one that ive talked to about this place loved it hen they lived here. they are strict about their rules so maybe thats why people have harsh feelings toards here because maybe they were the problem. but like i said its awesome. absolutly love it!!

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Brookwood Apartments has a lot of potential. The rent isn't too steep, the apartments are good-sized, and the location is perfect. The maintenance people have all been wonderful. I have lived here almost two years now, but I am leaving after this lease is through. Frankly, the main problem is that the office/management sucks. They never seem to care about anything, they're always rude, and the place just isn't ran right. It's gotten even worse since AIMCO sold it to the current owners...now they don't even send you monthly rent statements. We have had nothing but problems with the office. Watch out: they told us that they "pay" water, sewage, and trash...they DO NOT. They charge you each month.

1
★☆☆☆☆

Brookwood Apartments has a lot of potential. The rent isn't too steep, the apartments are good-sized, and the location is perfect. The maintenance people have all been wonderful. I have lived here almost two years now, but I am leaving after this lease is through. Frankly, the main problem is that the office/management sucks. They never seem to care about anything, they're always rude, and the place just isn't ran right. It's gotten even worse since AIMCO sold it to the current owners...now they don't even send you monthly rent statements. We have had nothing but problems with the office. Watch out: they told us that they "pay" water, sewage, and trash...they DO NOT. They charge you each month.

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My boyfriend and I have lived there since February. The people that live above us are loud, partiers. They are constantly making noise and we have complained about this several times. Nothing has been done about this. The staff are hateful and NOT helpful at all. They are rude to my boyfriend, who is Peurto Rican, might I add. When I make a complaint, they are sweet as pie, when he complains, they tell him there is nothing they can do about it. There are kids running like crazy all over the place without parents. The building we live in smells like dog urine. They don't make repairs. Our stove had a faulty burner when we moved in, they BENT it to fit, didn't even replace it. The hot water lasts about 10 minutes if we're lucky. I would not recommend Brookwood to anyone. The apartment size is nice but the area, help, staff, maintanance, everything is horrible, however the apartment is in good condition. Just need new management anf to fix things that are supposed to be fixed.

0
★☆☆☆☆

My boyfriend and I have lived there since February. The people that live above us are loud, partiers. They are constantly making noise and we have complained about this several times. Nothing has been done about this. The staff are hateful and NOT helpful at all. They are rude to my boyfriend, who is Peurto Rican, might I add. When I make a complaint, they are sweet as pie, when he complains, they tell him there is nothing they can do about it. There are kids running like crazy all over the place without parents. The building we live in smells like dog urine. They don't make repairs. Our stove had a faulty burner when we moved in, they BENT it to fit, didn't even replace it. The hot water lasts about 10 minutes if we're lucky. I would not recommend Brookwood to anyone. The apartment size is nice but the area, help, staff, maintanance, everything is horrible, however the apartment is in good condition. Just need new management anf to fix things that are supposed to be fixed.

Pros: Nice size

Cons: The only good thing about Brookwood is the size.

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A word of warning, this is the worst complex on the southside (which we love). There have been so many problems I can't list them all. The police are here too often, as is the fire department. We don't want to raise our kids here, and neither does anyone else. Do your homework before you rent. Look up Brookwood at the Business Bureau and on apt reviews.

Aimco will not respond to complaints tossing everything to the management, who you have your problem with in the first place. Until we got others involved nothing was resolved. I don't recommend Aimco at all.

PROS: We lived through it.
CONS: We almost didn't.

1
★☆☆☆☆

A word of warning, this is the worst complex on the southside (which we love). There have been so many problems I can't list them all. The police are here too often, as is the fire department. We don't want to raise our kids here, and neither does anyone else. Do your homework before you rent. Look up Brookwood at the Business Bureau and on apt reviews.

Aimco will not respond to complaints tossing everything to the management, who you have your problem with in the first place. Until we got others involved nothing was resolved. I don't recommend Aimco at all.

PROS: We lived through it.
CONS: We almost didn't.

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We have reported this complex to the appropriate places, as have others this year. The grounds are terrible, though I have no complaints about the apartment condition. However, the fire department spends an abundance of time here. There is no question about that. There are safety issues and customer service issues. We hated our ever rotating neighbors, and called the police way too often on parties and violence.

0
★☆☆☆☆

We have reported this complex to the appropriate places, as have others this year. The grounds are terrible, though I have no complaints about the apartment condition. However, the fire department spends an abundance of time here. There is no question about that. There are safety issues and customer service issues. We hated our ever rotating neighbors, and called the police way too often on parties and violence.

Pros: We lived.

Cons: We almost didn

 

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