Decor 4 Kids

★★★☆☆

About Decor 4 Kids

3.3333 3
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Beware their hidden 'setup' fee!!

My wife & I decided to buy our nursery furniture from Decor 4 Kids because we prefer dealing with a 'local' store over a national chain. That said, I think we should have gone with the chain. We had received a manufacturer's offer via e-mail which the store initially wouldn't honor. Then they called a few hours later and said they would honor it. They did, which was good, but they could have simply honored it right away.

They were good about holding our furniture until we were ready to have it delivered, but that's where they really fell through on their customer service. It's been about two months since they delivered our furniture and their website still clearly states:

"Deliveries ?? This service includes unboxing, assembling and placing your furniture in a specified room."

We were charged a $50 setup fee in addition to their $50 delivery fee per item, in addition to a $50 mileage fee due to the driving distance. I don't mind the mileage fee, but the setup fee should never have been charged. When I questioned Rick about this discrepancy, he said their website was wrong.

Again, it's been two months and the site says setup is included in their delivery. I also brought this up when replying to a follow-up e-mail asking how I felt their service was and never received a response. If the web site is wrong, honor it until it's fixed.

It's a shame that they will not receive any business from us again over this - I'm sure we'll need more than $50 worth of baby items in the coming years. I hope your experience with them is a better one.

2
★★☆☆☆

Beware their hidden 'setup' fee!!

My wife & I decided to buy our nursery furniture from Decor 4 Kids because we prefer dealing with a 'local' store over a national chain. That said, I think we should have gone with the chain. We had received a manufacturer's offer via e-mail which the store initially wouldn't honor. Then they called a few hours later and said they would honor it. They did, which was good, but they could have simply honored it right away.

They were good about holding our furniture until we were ready to have it delivered, but that's where they really fell through on their customer service. It's been about two months since they delivered our furniture and their website still clearly states:

"Deliveries ?? This service includes unboxing, assembling and placing your furniture in a specified room."

We were charged a $50 setup fee in addition to their $50 delivery fee per item, in addition to a $50 mileage fee due to the driving distance. I don't mind the mileage fee, but the setup fee should never have been charged. When I questioned Rick about this discrepancy, he said their website was wrong.

Again, it's been two months and the site says setup is included in their delivery. I also brought this up when replying to a follow-up e-mail asking how I felt their service was and never received a response. If the web site is wrong, honor it until it's fixed.

It's a shame that they will not receive any business from us again over this - I'm sure we'll need more than $50 worth of baby items in the coming years. I hope your experience with them is a better one.

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Decor 4 kids has the most beautiful children's furniture and accessories. You could create the perfect room here. . . if you can afford it. The prices are really high, and though I love their products, I can't justify spending that much on children't furniture.

3
★★★☆☆

Decor 4 kids has the most beautiful children's furniture and accessories. You could create the perfect room here. . . if you can afford it. The prices are really high, and though I love their products, I can't justify spending that much on children't furniture.

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This store carried unique, quality furniture for your child's nursery and room. They are very friendly and helpful and will help you find that "perfect" item (or items) to furnish and/or accessorize. If what you're looking for is not in the store, they have a many catalogs to look through or will even customize something for you.

PROS: Very personal
CONS:

5
★★★★★

This store carried unique, quality furniture for your child's nursery and room. They are very friendly and helpful and will help you find that "perfect" item (or items) to furnish and/or accessorize. If what you're looking for is not in the store, they have a many catalogs to look through or will even customize something for you.

PROS: Very personal
CONS:

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