At&t Mobility

★★★☆☆
AT&T Mobility
  • 17159 Mercantile Blvd

    Noblesville, IN 46060

    Map & Directions
  • 317-773-1111

Communications & Utilities

Communications & Utilities
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3.0 1
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I reviewed cell phone plans online and didnt want to wait a few days for the phones so I went to the store to purchase the plan and phones.

When I arrived at the store on Tuesday around noon, the store was very busy, but the two sales associates were handling the lines and waiting very well.

When I spoke with the sales person at the store, I informed her that I had looked at the web and wanted a particular pkg and phone. She asked me which phone and I told her and also informed her that they were NO cost online. She said they were 50. in the store with a 30. mail in rebate. I told her that I would go ahead and order them online than and she said well we could do a 30 charge and 30 rebate so it will not cost you anything after you receive the rebate. I went ahead and did that.

She didn't ask me if I needed any accessories, so right before she started to ring up the sale I asked about accessories. She directed me to the wall where the Motorola products were.

I went over and picked up the car charger and clip for what I thought was my model of phone. She looked at them and put them in the bag as well as writing them down to charge me. When I got home, I found out the clip was not the right one so I had to return to the store. I went back a couple days later and picked up the clip, but was a little bugged that the store was so busy when I went in initially that the sales person couldnt look at the accessories and make sure they were correct.

Guess, i was just another number in that sales persons quota for the day/week,/month.

PROS: Quick Service
CONS: Lack of attention to the small important details

3
★★★☆☆

I reviewed cell phone plans online and didnt want to wait a few days for the phones so I went to the store to purchase the plan and phones.

When I arrived at the store on Tuesday around noon, the store was very busy, but the two sales associates were handling the lines and waiting very well.

When I spoke with the sales person at the store, I informed her that I had looked at the web and wanted a particular pkg and phone. She asked me which phone and I told her and also informed her that they were NO cost online. She said they were 50. in the store with a 30. mail in rebate. I told her that I would go ahead and order them online than and she said well we could do a 30 charge and 30 rebate so it will not cost you anything after you receive the rebate. I went ahead and did that.

She didn't ask me if I needed any accessories, so right before she started to ring up the sale I asked about accessories. She directed me to the wall where the Motorola products were.

I went over and picked up the car charger and clip for what I thought was my model of phone. She looked at them and put them in the bag as well as writing them down to charge me. When I got home, I found out the clip was not the right one so I had to return to the store. I went back a couple days later and picked up the clip, but was a little bugged that the store was so busy when I went in initially that the sales person couldnt look at the accessories and make sure they were correct.

Guess, i was just another number in that sales persons quota for the day/week,/month.

PROS: Quick Service
CONS: Lack of attention to the small important details

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