Bill's Professional Towing

★★★★★
  • 9497 W State Road 120

    Orland, IN 46776

    Map & Directions
  • 260-829-6287

Automotive

Automotive
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Our truck died on the Indiana Toll Rd. just shy of Ohio with a winter storm on the way. We have AAA so we weren't too concerned. After being on hold for what seemed an eternity, AAA told us that they couldn't find a towing company willing to take us the 50 miles home because of the weather that was coming (note: it wasn't snowing yet). They all wanted to keep their "resources" close. We were transferred to the call management dept. who would keep desperately trying to find a company willing to help us. AAA reminded us as we sat on the side of the road with no heat that these companies do have to consider their "priorities" = They'll make more money if they stay where many local problems will soon be occurring. I was sickened at the thought that these companies were leaving two stranded individuals with no heat stuck on the road because their priority was greed!

45 minutes after dialing AAA, they finally found a company willing to come to our rescue. I am so grateful for Bill's Professional Towing. The only AAA associated company in a 25 mile radius willing to help us!! The only towing company that put people over profit. They obviously understand their priorities!

Aside from their caring nature, Bill's Professional Towing showed up with a beautiful truck fully capable of handling all of our needs. A 6-month old tow truck that was immaculately clean and still smelled great! I crawled in with confidence knowing I didn't need to be afraid to touch the interior (I've seen some pretty dirty trucks with other companies.).

Unfortunately, I was just passing through and won't be able to reward Bill's with a lot of return service. I'm requesting that if you are in the area and in need of a tow, you do me the favor of choosing them over the other companies who are more concerned with their cash registers than the people they are supposed to be serving.

Thank you, Bill's Professional Towing, for being a people-serving business who truly cares!

~J.P.

2
★★★★★

Our truck died on the Indiana Toll Rd. just shy of Ohio with a winter storm on the way. We have AAA so we weren't too concerned. After being on hold for what seemed an eternity, AAA told us that they couldn't find a towing company willing to take us the 50 miles home because of the weather that was coming (note: it wasn't snowing yet). They all wanted to keep their "resources" close. We were transferred to the call management dept. who would keep desperately trying to find a company willing to help us. AAA reminded us as we sat on the side of the road with no heat that these companies do have to consider their "priorities" = They'll make more money if they stay where many local problems will soon be occurring. I was sickened at the thought that these companies were leaving two stranded individuals with no heat stuck on the road because their priority was greed!

45 minutes after dialing AAA, they finally found a company willing to come to our rescue. I am so grateful for Bill's Professional Towing. The only AAA associated company in a 25 mile radius willing to help us!! The only towing company that put people over profit. They obviously understand their priorities!

Aside from their caring nature, Bill's Professional Towing showed up with a beautiful truck fully capable of handling all of our needs. A 6-month old tow truck that was immaculately clean and still smelled great! I crawled in with confidence knowing I didn't need to be afraid to touch the interior (I've seen some pretty dirty trucks with other companies.).

Unfortunately, I was just passing through and won't be able to reward Bill's with a lot of return service. I'm requesting that if you are in the area and in need of a tow, you do me the favor of choosing them over the other companies who are more concerned with their cash registers than the people they are supposed to be serving.

Thank you, Bill's Professional Towing, for being a people-serving business who truly cares!

~J.P.

Pros: A Caring Company, Clean Truck, Safe Driver, Fantastic Service!

Cons: NONE

 

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