Value City Furniture

★☆☆☆☆
  • 5865 Grape Rd

    Mishawaka, IN 46545

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About Value City Furniture

Hours
Sun 11am-7pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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301 Lincolnway E Mishawaka, IN

1.25 4
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I was disgusted with their customer service. The manager Mike, was extremely unhelpful and rude to my 75 year old grandma who spent thousands of dollars there. I was appalled, what ever happened to 'the customer is always right?' Not only do I think he is a poor buisnessman who will contiue to lose valuable customers, I think he is a disgusting person to disrespect and belittle an innocent old lady. I will never step foot in this store again, nor will I let anyone I know. DON'T GIVE BAD PEOPLE BUISNESS, GO ANYWHERE ELSE BUT VALUE CITY FURNITURE.

1
★☆☆☆☆

I was disgusted with their customer service. The manager Mike, was extremely unhelpful and rude to my 75 year old grandma who spent thousands of dollars there. I was appalled, what ever happened to 'the customer is always right?' Not only do I think he is a poor buisnessman who will contiue to lose valuable customers, I think he is a disgusting person to disrespect and belittle an innocent old lady. I will never step foot in this store again, nor will I let anyone I know. DON'T GIVE BAD PEOPLE BUISNESS, GO ANYWHERE ELSE BUT VALUE CITY FURNITURE.

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My husband and I bought a pillow top mattress (King Size) from Value City Furniture in Mishawaka. Got what we thought was a fabulous deal. After less than a year the mattress had dips where we slept, was very uncomfortable. The mattress was warrantied for 5 years so we called them. They sent a guy out to look at it. He said they don't even sell them anymore because of all the problems with them, but they would not replace ours because it had a stain. That he would get in trouble if he took it back, even though it met the depth of indention requirements. So we are stuck with this huge torture chamber of a mattress.

1
★☆☆☆☆

My husband and I bought a pillow top mattress (King Size) from Value City Furniture in Mishawaka. Got what we thought was a fabulous deal. After less than a year the mattress had dips where we slept, was very uncomfortable. The mattress was warrantied for 5 years so we called them. They sent a guy out to look at it. He said they don't even sell them anymore because of all the problems with them, but they would not replace ours because it had a stain. That he would get in trouble if he took it back, even though it met the depth of indention requirements. So we are stuck with this huge torture chamber of a mattress.

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i bought furniture here last year and paid close to $2000. that furniture fell apart within 6 months!. i would not recommend anyone to buy anything at this store.and the sales people were too pushy

1
★☆☆☆☆

i bought furniture here last year and paid close to $2000. that furniture fell apart within 6 months!. i would not recommend anyone to buy anything at this store.and the sales people were too pushy

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We bought furniture here 5 years ago, and after the first week, we were happy we bought the warranty because we had to have them out to repair several seems that were coming apart in our couch and chair. The quality of their furniture is just aweful and the sales people are on your back the entire time you are in the store. I would not purchase from them again.

2
★★☆☆☆

We bought furniture here 5 years ago, and after the first week, we were happy we bought the warranty because we had to have them out to repair several seems that were coming apart in our couch and chair. The quality of their furniture is just aweful and the sales people are on your back the entire time you are in the store. I would not purchase from them again.

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National discount chain furnishes all rooms of the home with sectionals, bedroom sets, dining room tables, curios and more.

 

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