Albert's Jewelers

★★★☆☆
  • 711 Main St

    Schererville, IN 46375

    Map & Directions
  • 219-322-2700

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Albert's Diamond Jewelers

711 Main St Schererville, IN

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I purchased I a three stone diamond ring from Albert's Jewelers on 4/21/2010. I worked with Crisy D and the owner Josh Halpern.

Through the process, my questions were answered with limited amounts of truth. When I asked questions like what is the difference between GIA and EGL they gave me answers like "we check the quality of every diamond that comes in here so it doesn't matter." This was typical for them to answer my questions like they were politicians trying to avoid an issue. Despite my reservations about how I had been treated I figured the owner would give me a decent price since I was referred to him by a mutual friend. I purchased the ring and had it sent to me since I live in Chicago and didn't want to have to drive back to pick it up.

When I got the paperwork in the mail I noticed that they charged me an extra $100 for a service plan that most jewelers will tell you is a dishonest scheme for services usually provided for free or for benefits (e.g. replacing loose stones) the jeweler will never honor because of the language of the agreement.

Then I look through the paperwork and they never sent me the EGL diamond certification report. I called and asked about it and they told me they don't even have one on file and that it wouldn't come in for 2 weeks. The two weeks ended up being conveniently after the 30 return policy would expire so I asked for an email stating that I would have an extra 30 days to return the ring after I received the certificate. The sent the email and everything was in broken sentences like it was written by someone with limited English writing skills. It was in such broken sentences that I questioned if they would honor the intent of the email should I need it.

I went to get the ring appraised and they told me they valued the ring at $6000-6500 (I paid $7500) and claimed the main stone was at best I color and SI2 clarity (Albert's claimed G, VS2). Since their return policy stated I couldn't modify the setting (i.e. remove the stones from the setting), I could not have the ring properly appraised. This is a safeguard for protecting their questionable business practices.

They took advantage of my willingness to work with them and took advantage of the trust I placed with them based on my friend's referral. They made a significant mistaking in pricing their service plan and left out records that are always provided to customers without notifying me that the paperwork is not included. This is not acceptable for any business to operate this way and I would not be surprised that there are hundreds of other customers with similar experiences that just never verified what they were getting.

1
★☆☆☆☆

I purchased I a three stone diamond ring from Albert's Jewelers on 4/21/2010. I worked with Crisy D and the owner Josh Halpern.

Through the process, my questions were answered with limited amounts of truth. When I asked questions like what is the difference between GIA and EGL they gave me answers like "we check the quality of every diamond that comes in here so it doesn't matter." This was typical for them to answer my questions like they were politicians trying to avoid an issue. Despite my reservations about how I had been treated I figured the owner would give me a decent price since I was referred to him by a mutual friend. I purchased the ring and had it sent to me since I live in Chicago and didn't want to have to drive back to pick it up.

When I got the paperwork in the mail I noticed that they charged me an extra $100 for a service plan that most jewelers will tell you is a dishonest scheme for services usually provided for free or for benefits (e.g. replacing loose stones) the jeweler will never honor because of the language of the agreement.

Then I look through the paperwork and they never sent me the EGL diamond certification report. I called and asked about it and they told me they don't even have one on file and that it wouldn't come in for 2 weeks. The two weeks ended up being conveniently after the 30 return policy would expire so I asked for an email stating that I would have an extra 30 days to return the ring after I received the certificate. The sent the email and everything was in broken sentences like it was written by someone with limited English writing skills. It was in such broken sentences that I questioned if they would honor the intent of the email should I need it.

I went to get the ring appraised and they told me they valued the ring at $6000-6500 (I paid $7500) and claimed the main stone was at best I color and SI2 clarity (Albert's claimed G, VS2). Since their return policy stated I couldn't modify the setting (i.e. remove the stones from the setting), I could not have the ring properly appraised. This is a safeguard for protecting their questionable business practices.

They took advantage of my willingness to work with them and took advantage of the trust I placed with them based on my friend's referral. They made a significant mistaking in pricing their service plan and left out records that are always provided to customers without notifying me that the paperwork is not included. This is not acceptable for any business to operate this way and I would not be surprised that there are hundreds of other customers with similar experiences that just never verified what they were getting.

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I have never written a review about any place I have been in my life. My experience with Alberts was so bad that I felt I needed to make people aware of the shady business practices of this dump. My friend referred me here because he told me he has known the owner, Josh, since college. I figured they would give me an honest price and quality service based on this referral. I was sadly mistaken.\n\nFirst you walk in and you notice that this place resembles a used car lot with better lighting. Then they try to get you liquored up. So I was expecting to work with Josh the owner since i had been referred to him and josh even told me that he usually would take care of me but he was busy and pawned me off to one of his sleazy salesmen. I figured out the basics of what I wanted and decided to come back another day. \n\nWhen I came back, Josh still was to busy to work with me and pawned me off to an even worse saleswoman. When I asked questions like what is the difference between GIA and EGL they gave me answers like ""we check the quality of every diamond that comes in here so it doesn't matter."" This was typical for them to answer my questions like they were politicians trying to avoid an issue. Despite my reservations about how I had been treated I figured the owner would give me a decent price. I purchased the ring and had it sent to me since I live in Chicago and didn't want to have to drive back to pick it up. \n\nWhen I got the paperwork i noticed that they charged me an extra $100 for a BS service plan that most jewelers will tell you that you don't need anyway. Then I look through the paperwork and they never sent me the diamond certification report. I called and asked about it and they told me they don't even have one on file and that it wouldn't come in for 2 weeks. The two weeks ended up being conveniently after the 30 return policy would expire so I asked for an email stating that I would have an extra 30 days to return the ring after I received the certificate. The sent the email and everything was in broken sentences like it was written by someone with a 3rd grade reading level. Now if I am going to purchase a $8,000 ring at least do me the service of treating me like you are a professional. \n\nI went to another jeweler to get the ring appraised and they told me they valued the ring at $6000-7000, I paid 7800. Thinking the jeweler might be just trying to get my business, I tried building a similar ring at other stores and was finding that their price was consistently $1000 higher at least. \n\nSince every single part of the process felt like I was getting screwed, I returned the ring. They gave me some BS about being sorry and wondered if there was anything they could do for me to get me to change my mind about the place. In all honesty, I will never walk into that store again even if they paid me to take a piece of jewelery. \n\nBUYERS BEWARE, DON'T GO HERE! YOU WILL REGRET IT!!!

0
★☆☆☆☆

I have never written a review about any place I have been in my life. My experience with Alberts was so bad that I felt I needed to make people aware of the shady business practices of this dump. My friend referred me here because he told me he has known the owner, Josh, since college. I figured they would give me an honest price and quality service based on this referral. I was sadly mistaken.\n\nFirst you walk in and you notice that this place resembles a used car lot with better lighting. Then they try to get you liquored up. So I was expecting to work with Josh the owner since i had been referred to him and josh even told me that he usually would take care of me but he was busy and pawned me off to one of his sleazy salesmen. I figured out the basics of what I wanted and decided to come back another day. \n\nWhen I came back, Josh still was to busy to work with me and pawned me off to an even worse saleswoman. When I asked questions like what is the difference between GIA and EGL they gave me answers like ""we check the quality of every diamond that comes in here so it doesn't matter."" This was typical for them to answer my questions like they were politicians trying to avoid an issue. Despite my reservations about how I had been treated I figured the owner would give me a decent price. I purchased the ring and had it sent to me since I live in Chicago and didn't want to have to drive back to pick it up. \n\nWhen I got the paperwork i noticed that they charged me an extra $100 for a BS service plan that most jewelers will tell you that you don't need anyway. Then I look through the paperwork and they never sent me the diamond certification report. I called and asked about it and they told me they don't even have one on file and that it wouldn't come in for 2 weeks. The two weeks ended up being conveniently after the 30 return policy would expire so I asked for an email stating that I would have an extra 30 days to return the ring after I received the certificate. The sent the email and everything was in broken sentences like it was written by someone with a 3rd grade reading level. Now if I am going to purchase a $8,000 ring at least do me the service of treating me like you are a professional. \n\nI went to another jeweler to get the ring appraised and they told me they valued the ring at $6000-7000, I paid 7800. Thinking the jeweler might be just trying to get my business, I tried building a similar ring at other stores and was finding that their price was consistently $1000 higher at least. \n\nSince every single part of the process felt like I was getting screwed, I returned the ring. They gave me some BS about being sorry and wondered if there was anything they could do for me to get me to change my mind about the place. In all honesty, I will never walk into that store again even if they paid me to take a piece of jewelery. \n\nBUYERS BEWARE, DON'T GO HERE! YOU WILL REGRET IT!!!

Pros: Free Drink

Cons: Everything else

.

Alberts Jewelers offers a wide variety of diamonds to choose from. I bought a diamond from them and their employees were very kind in helpmind me select one and offer me a payment plan. I can come in whenever I want and get it cleaned for free, which is just an added bonus! They also offers watches, most of which look very nice and cost a reasonable amount. Once, my ring broke, and they repaired it FREE of charge and fixed it after 45 minutes! Their employees are so nice and very caring to their customers, I can't reccomend them enough!

PROS: Great Prices, Good Selection, VERY nice and helpful employees
CONS: Could have a better selection of watches

4
★★★★☆

Alberts Jewelers offers a wide variety of diamonds to choose from. I bought a diamond from them and their employees were very kind in helpmind me select one and offer me a payment plan. I can come in whenever I want and get it cleaned for free, which is just an added bonus! They also offers watches, most of which look very nice and cost a reasonable amount. Once, my ring broke, and they repaired it FREE of charge and fixed it after 45 minutes! Their employees are so nice and very caring to their customers, I can't reccomend them enough!

PROS: Great Prices, Good Selection, VERY nice and helpful employees
CONS: Could have a better selection of watches

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I went to Alberts Jewelers to resize my ring. The store was very clean and organized. The employers were super helpful and nice. The prices to resize my ring was great. They resized it great. It was an 1 hour wait. They also specialized in diamonds. They have a great sortment of diamonds. This store is a very trusted site. I would recommend this site to others.

4
★★★★☆

I went to Alberts Jewelers to resize my ring. The store was very clean and organized. The employers were super helpful and nice. The prices to resize my ring was great. They resized it great. It was an 1 hour wait. They also specialized in diamonds. They have a great sortment of diamonds. This store is a very trusted site. I would recommend this site to others.

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I have bought several diamond pieces from Alberts. The workers here are awsome. They are very knowledgable. They offer financing for those in need of it. The jewelry here is beautiful and priced right. You will not get ripped off at this store. They also do ear piercing for all ages. Albert is amazing and very sweet. I recomend this place to all.

5
★★★★★

I have bought several diamond pieces from Alberts. The workers here are awsome. They are very knowledgable. They offer financing for those in need of it. The jewelry here is beautiful and priced right. You will not get ripped off at this store. They also do ear piercing for all ages. Albert is amazing and very sweet. I recomend this place to all.

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Review Partner
.

They are the nicest people in the world when they are trying to sell you some high priced jewelry, but turn their backs when you come in with a issue. Go across the street!

0
★☆☆☆☆

They are the nicest people in the world when they are trying to sell you some high priced jewelry, but turn their backs when you come in with a issue. Go across the street!

.

Sell gold ELSEWHERE! Although I always noticed a fishy business vibe, I have given them plenty of chances. Not Anymore. My latest experience involved selling gold. The EXPERT kept blaming his calculator for extremely low payout

0
★☆☆☆☆

Sell gold ELSEWHERE! Although I always noticed a fishy business vibe, I have given them plenty of chances. Not Anymore. My latest experience involved selling gold. The EXPERT kept blaming his calculator for extremely low payout

.

Good: Huge selection of watches and jewelry. Prices are fair in most cases but you have to know your values. Definitely have to do price comparisons with other jewelers. Recomend Moriarty's in Crown Point instead of Alberts. More

0
★☆☆☆☆

Good: Huge selection of watches and jewelry. Prices are fair in most cases but you have to know your values. Definitely have to do price comparisons with other jewelers. Recomend Moriarty's in Crown Point instead of Alberts. More

.

I have never written a review about any place I have been in my life. My experience with Alberts was so bad that I felt I needed to make people aware of the shady business practices of this dump. I purchased I a three stone diamond ring

0
★☆☆☆☆

I have never written a review about any place I have been in my life. My experience with Alberts was so bad that I felt I needed to make people aware of the shady business practices of this dump. I purchased I a three stone diamond ring

.

I have been shopping at Albert's for many years now. My husband bought my engagement ring there and we bought our wedding bands there. Over the years, I have bought countless items and have had nothing but great service and amazing

2
★★★★★

I have been shopping at Albert's for many years now. My husband bought my engagement ring there and we bought our wedding bands there. Over the years, I have bought countless items and have had nothing but great service and amazing

.

I went to Alberts Jewelers to resize my ring. The store was very clean and organized. The employers were super helpful and nice. The prices to resize my ring was great. They resized it great. It was an 1 hour wait. They also specialized in

2
★★★★★

I went to Alberts Jewelers to resize my ring. The store was very clean and organized. The employers were super helpful and nice. The prices to resize my ring was great. They resized it great. It was an 1 hour wait. They also specialized in

.

My fiance bought my engagement ring from Alberts in Schererville across from Target. The ring is top quality and when I took it in to get sized the staff was so nice and helpful. They were all friendly from the moment I walked into the

2
★★★★★

My fiance bought my engagement ring from Alberts in Schererville across from Target. The ring is top quality and when I took it in to get sized the staff was so nice and helpful. They were all friendly from the moment I walked into the

.

I love alberts jewelry for its great selection. My husband bought me amothers ring from there and it is high quality gold. The workers are extremely nice. Albert is great and funny. They really aim to please. They treat their customers

2
★★★★☆

I love alberts jewelry for its great selection. My husband bought me amothers ring from there and it is high quality gold. The workers are extremely nice. Albert is great and funny. They really aim to please. They treat their customers

.

Albert's Jewelers has very high quality jewelery at high price. They have huge selections of stuff. They have warranties available at an extra cost. The staff is extremely friendly, they even offer you a free soda while you shop. They

1
★★★☆☆

Albert's Jewelers has very high quality jewelery at high price. They have huge selections of stuff. They have warranties available at an extra cost. The staff is extremely friendly, they even offer you a free soda while you shop. They

 

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