Verizon Wireless

★★☆☆☆
39.157 -86.4976
Map and Directions to Verizon Wireless

812-349-4345

903 S College Mall Rd

Bloomington, IN

47401

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Communications & Utilities

Communications & Utilities
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Smithville Cellular

1600 W Temperance St Ellettsville, IN

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A1 Mobile

2894 E 3rd St Bloomington, IN

1.8 5
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Reviews 1 - 5 of 5.
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This store is HORRIBLE! I have been here three times. The first time they flat-out refused to help me because I "couldn't prove there was a problem with the phone", even though the model I have is KNOWN to have many problems similar to the one I described, and a previous store had told me that they would be able to replace the model (it made more sense to have it replaced in Bloomington, but now I regret not getting help at the nicer store). They are always crowded with people, seem very unorganized, and don't seem to care about the customers at all. I will NEVER go to this store again, and I recommend you don't either.

1
★☆☆☆☆

This store is HORRIBLE! I have been here three times. The first time they flat-out refused to help me because I "couldn't prove there was a problem with the phone", even though the model I have is KNOWN to have many problems similar to the one I described, and a previous store had told me that they would be able to replace the model (it made more sense to have it replaced in Bloomington, but now I regret not getting help at the nicer store). They are always crowded with people, seem very unorganized, and don't seem to care about the customers at all. I will NEVER go to this store again, and I recommend you don't either.

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.

If I could give it no stars I would. I went in when I was having issues with my Blackberry while I was pregnant (almost due). They said they could take my phone since it was working and have a new one shipped, but I wouldn't have a phone for 3 days while it shipped. I said that couldn't work since I was due and could go into labor any second. So they said they could give me a refurbished phone from the store but it didn't have a back to it. So the only way I could make sure I had a phone while I was pregnant was to take the silver Blackberry and put my pink back on it... and that was going to be my phone until I was available for an upgrade. Don't ever go into the store... the manager was a jerk about it and could have cared less about me. I called Verizon though and they were able to take care of me no problems.

1
★☆☆☆☆

If I could give it no stars I would. I went in when I was having issues with my Blackberry while I was pregnant (almost due). They said they could take my phone since it was working and have a new one shipped, but I wouldn't have a phone for 3 days while it shipped. I said that couldn't work since I was due and could go into labor any second. So they said they could give me a refurbished phone from the store but it didn't have a back to it. So the only way I could make sure I had a phone while I was pregnant was to take the silver Blackberry and put my pink back on it... and that was going to be my phone until I was available for an upgrade. Don't ever go into the store... the manager was a jerk about it and could have cared less about me. I called Verizon though and they were able to take care of me no problems.

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Refused to help me even though my phone was still in warranty. They offered to replace my phone with a free model instead of the same phone. Drive to Greenwood they have much better service!

1
★☆☆☆☆

Refused to help me even though my phone was still in warranty. They offered to replace my phone with a free model instead of the same phone. Drive to Greenwood they have much better service!

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.

The Verizon Wireless store in Bloomington, IN right off collage mall rd is great. The people are always so nice and helpful. UNLIKE the Verizon store in Bedford, IN when I go the the Bedford store they have no clue what they are talking about and are not nice people. The lady who runs the Verizon store next to family video off 16th st. in bedford named Ray-Jean is so rude and has no clue what she is talking about. Everytime I'm in that store she is to busy making a move on a guy in the store to help anyone. Thank you Verizon store in B-Town for being so nice.

5
★★★★★

The Verizon Wireless store in Bloomington, IN right off collage mall rd is great. The people are always so nice and helpful. UNLIKE the Verizon store in Bedford, IN when I go the the Bedford store they have no clue what they are talking about and are not nice people. The lady who runs the Verizon store next to family video off 16th st. in bedford named Ray-Jean is so rude and has no clue what she is talking about. Everytime I'm in that store she is to busy making a move on a guy in the store to help anyone. Thank you Verizon store in B-Town for being so nice.

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.

The agent/representative at Verizon Wireless Internet had never provided any information about "pro-rated fees". The five days in October 2008, during which I had been signed with Verizon Wireless Internet, had cost me more than $200 (and it hardly worked in my apt). The remainder of the initial deposit ( $400),the negative $187 had never been sent to me;they promise now to send it by the end of January 2009, despite their 4-week return policy. UPDT: January 25,2009,I did not received the refund. The representative will "to contact in February". I will update it in February with the names and ID of representatives.

1
★☆☆☆☆

The agent/representative at Verizon Wireless Internet had never provided any information about "pro-rated fees". The five days in October 2008, during which I had been signed with Verizon Wireless Internet, had cost me more than $200 (and it hardly worked in my apt). The remainder of the initial deposit ( $400),the negative $187 had never been sent to me;they promise now to send it by the end of January 2009, despite their 4-week return policy. UPDT: January 25,2009,I did not received the refund. The representative will "to contact in February". I will update it in February with the names and ID of representatives.

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