I went to Steeles to have a tire changed and didn't know how long it might take. It was around 14 minutes from the time that I arrived and when I was completed. They are friendly and yet professional. While I was there a mechanic was discussing with an elderly lady some things about her car and she said that she couldnt do things like check her oil and tires anymore because she couldn't open the hood. The owner told her to come in anytime and they would do those things for her. Very nice