His & Hers Bridal Mansion

★★★☆☆
41.5349 -87.2477
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219-947-8199

912 Lillian St

Hobart, IN

46342

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Reviews 1 - 5 of 5.
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I would say this is the best place to find a prom dress. I was looking forever trying to find a pretty dress to fit me. because i am plus size. they had amazing dresses. service was amazing also and the prices were good to. i would have to say if anyone is looking for a dress go here. everyone is nice and easy to talk to and they are great at helping. dont listen to those who have bad reviews because they are not true.

5
★★★★★

I would say this is the best place to find a prom dress. I was looking forever trying to find a pretty dress to fit me. because i am plus size. they had amazing dresses. service was amazing also and the prices were good to. i would have to say if anyone is looking for a dress go here. everyone is nice and easy to talk to and they are great at helping. dont listen to those who have bad reviews because they are not true.

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Stopped into this shop looking for prom dresses. They had formal dresses in the front window so we stopped. They had maybe 20 prom dresses in the whole store. Most of which were old and outdated. The girl who waited on us was dressed in a pair of baggy sweatpants, and very soft spoken. We could barely hear what she was saying to us. Very unprofessional shop. The Mansion itself is beautiful and the may have a better selection of wedding dresses but I was not impressed with the staff or selection of formals.

2
★★☆☆☆

Stopped into this shop looking for prom dresses. They had formal dresses in the front window so we stopped. They had maybe 20 prom dresses in the whole store. Most of which were old and outdated. The girl who waited on us was dressed in a pair of baggy sweatpants, and very soft spoken. We could barely hear what she was saying to us. Very unprofessional shop. The Mansion itself is beautiful and the may have a better selection of wedding dresses but I was not impressed with the staff or selection of formals.

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e went to the store without an appointment and were impressed with the service we received, compared to "other" big bridal stores. I bought a dress within my budget and found a veil. My mom put down over 50% for the deposit and because of their special, I received 1/2 off of my veil. I ordered my dress with 5" extra length. I spoke with the owner and we were assured the dress would be in for my July fitting, as I was out of state and I would be in for that weekend.

I didn't hear anything about the dress a week past the expected arrival date and called. I was told it was ordered without the extra length and re-ordered. I was shocked that no one called to tell me. I admittedly over-reacted, but in my defense, no one called to tell me.

The dress was reordered and I was told the expected date of arrival was after my trip back to Indiana. I was told that there really was no way it was going to be in, so I couldn't make plans for the alterations. I made plans to have it shipped to where I lived. I was told I would receive the rest of the veil off of my balance due. I had to find someone to do the alterations here and it's going to cost me over 50% more then expected, as I live in an expensive state.

The dress came in a few days before my trip. However, my trip was already booked with no plans for alterations as I was assured it wouldn't be in until after that date. I questioned the amount of the balance due and was told that they had gone out of their way in getting the dress, I got a deeply discounted dress and already had 1/2 off of my veil. Those points aside, as they don't matter, I was told I had "been a difficult bride through this whole process". I was informed that there was no way I was going to get the amount off of the veil that I was told that I would and they were under no obligation to get the dress by a requested time, just by the event date. Nevermind that I ordered my dress in Feb. and it was supposed to be there, with extra length, by the end of May. My fitting was scheduled for July.

I found the owner to be incredibly rude. She was not present in the store when I called--I always had to have her return my call. Perhaps had she been in the store more often, the mistake with my dress wouldn't have been made. She blamed it on a manager who was no longer there, but she is the store owner and should take responsibility for the screw up. In fact, I never received an apology for the dress being ordered wrong.

In short, I would not recommend this place to anyone. The owner is rude and it's not worth the headache. I know have to pay over $200 more for my alterations + shipping.

1
★☆☆☆☆

e went to the store without an appointment and were impressed with the service we received, compared to "other" big bridal stores. I bought a dress within my budget and found a veil. My mom put down over 50% for the deposit and because of their special, I received 1/2 off of my veil. I ordered my dress with 5" extra length. I spoke with the owner and we were assured the dress would be in for my July fitting, as I was out of state and I would be in for that weekend.

I didn't hear anything about the dress a week past the expected arrival date and called. I was told it was ordered without the extra length and re-ordered. I was shocked that no one called to tell me. I admittedly over-reacted, but in my defense, no one called to tell me.

The dress was reordered and I was told the expected date of arrival was after my trip back to Indiana. I was told that there really was no way it was going to be in, so I couldn't make plans for the alterations. I made plans to have it shipped to where I lived. I was told I would receive the rest of the veil off of my balance due. I had to find someone to do the alterations here and it's going to cost me over 50% more then expected, as I live in an expensive state.

The dress came in a few days before my trip. However, my trip was already booked with no plans for alterations as I was assured it wouldn't be in until after that date. I questioned the amount of the balance due and was told that they had gone out of their way in getting the dress, I got a deeply discounted dress and already had 1/2 off of my veil. Those points aside, as they don't matter, I was told I had "been a difficult bride through this whole process". I was informed that there was no way I was going to get the amount off of the veil that I was told that I would and they were under no obligation to get the dress by a requested time, just by the event date. Nevermind that I ordered my dress in Feb. and it was supposed to be there, with extra length, by the end of May. My fitting was scheduled for July.

I found the owner to be incredibly rude. She was not present in the store when I called--I always had to have her return my call. Perhaps had she been in the store more often, the mistake with my dress wouldn't have been made. She blamed it on a manager who was no longer there, but she is the store owner and should take responsibility for the screw up. In fact, I never received an apology for the dress being ordered wrong.

In short, I would not recommend this place to anyone. The owner is rude and it's not worth the headache. I know have to pay over $200 more for my alterations + shipping.

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BRIDES BEWARE!!!! Ordered bridesmaid dresses, paid for them in full! They were ordered in the wrong color and they will not return the dresses and fix the problem unless we pay another fee on top of the price of the dresses. This was their mistake and they rather lose a customer than fix their mistake. I would not recommend this place to anybody! Very rude to us! Lisa the owner was so rude and not helpful at all!

1
★☆☆☆☆

BRIDES BEWARE!!!! Ordered bridesmaid dresses, paid for them in full! They were ordered in the wrong color and they will not return the dresses and fix the problem unless we pay another fee on top of the price of the dresses. This was their mistake and they rather lose a customer than fix their mistake. I would not recommend this place to anybody! Very rude to us! Lisa the owner was so rude and not helpful at all!

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I have been going to this store since high school for all my dance dresses. When I got engaged this was the only place I thought of. I am a plus size girl, and have always found the perfect dress there. I was so relieved to know they had a private bridal studio, so I can try on my gown, and not be in front of everyone like David's Bridal. It was so comfortable. I would like to thank Lisa, the owner for her kindness and for all of her help for making my wedding perfect. Thanks!--Jennifer

5
★★★★★

I have been going to this store since high school for all my dance dresses. When I got engaged this was the only place I thought of. I am a plus size girl, and have always found the perfect dress there. I was so relieved to know they had a private bridal studio, so I can try on my gown, and not be in front of everyone like David's Bridal. It was so comfortable. I would like to thank Lisa, the owner for her kindness and for all of her help for making my wedding perfect. Thanks!--Jennifer

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